Sun StorEdge 3320 SCSI Array Release Notes |
This document contains important information about the Sun StorEdge 3320 SCSI array that was not available at the time the product documentation was published. Read this document so that you are aware of issues or requirements that can impact the installation and operation of the Sun StorEdge 3320 SCSI array.
This release includes new versions of RAID controller firmware and related enclosure firmware, Sun StorEdge Configuration Service, Sun StorEdge Command-Line Interface (CLI), and Sun StorEdge Diagnostic Reporter. It incorporates requested enhancements as well as fixes to previously known issues.
The RAID controller’s firmware now displays the current NVRAM version installed on the controller in the View System Information window. This helps diagnose any conflicts that might have occurred if a controller was replaced or new firmware installed without resetting NVRAM. Refer to the Sun StorEdge 3000 Family RAID Firmware 4.2x User’s Guide, 817-3711, for instructions on how to use this feature. The RAID controller’s firmware now displays the current NVRAM version installed on the controller in the View System Information window. This helps diagnose any conflicts that might have occurred if a controller was replaced or new firmware installed without resetting NVRAM. Refer to the Sun StorEdge 3000 Family RAID Firmware 4.2x User’s Guide, 817-3711, for instructions on how to use this feature.
If an unrecoverable error condition occurs, the affected controller might write debug information to NVRAM. If this happens, an event message will be displayed each time the controller reboots, such as the following:
To clear this event, from the firmware Main Menu, first record the event message in case you need to inform support personnel, and then choose system Functions Controller Maintenance Clear core dump. Otherwise, the message recurs each time you reboot.
Connecting Sun StorEdge 3320 expansion units to Sun StorEdge 3310 RAID controllers is supported, but the Sun StorEdge 3320 drives will only perform at U160 speeds rather than U320 speeds. However, connecting a Sun StorEdge 3310 expansion unit to a Sun StorEdge 3320 RAID controller is not supported.
When upgrading controller firmware from an earlier version of 4.x, the Drive Predictable Failure Mode (SMART) will be set to “Detect only” by default if the prior setting was “Disabled.” The recommended setting is “Detect and Clone+Replace” and must be set manually after the upgrade is complete.
Note - After upgrading from 4.1x to 4.2x, an array reset is necessary for the new media scan default to take effect and automatic media scanning to stop. |
A CD-ROM containing Sun StorEdge Configuration Service and Diagnostic Reporter software, installation and configuration documents, along with Sun StorEdge 3000 family documentation, is not automatically shipped with the Sun StorEdge 3120, 3310, 3320, 3510, and 3511 products. Contact your Sun sales representative if you need these contents made available on a CD-ROM.
The most recent versions of software previously shipped on CD are available by clicking the “StorageTek 3000 Family Storage Products--Related Software V 2.3 General Availability” link on this Sun Download Center page:
http://www.sun.com/software/download/
You can download the related hardware and software documentation by clicking the appropriate Sun StorageTek 3xxx Array link on Sun Microsystems Documentation’s Workgroup Storage web page:
http://docs.sun.com/app/docs/prod/wkgrp.disk
These release notes supplement the documents shown in TABLE 1.
If you need help installing or using this product, call 1-800-USA-4SUN, or go to:
http://www.sun.com/service/contacting
The supported operating systems are:
Supported Sun Enterprise and application software includes:
Supported third-party software includes:
Before you install Sun StorEdge Configuration Service, Sun StorEdge Diagnostic Reporter, or the Sun StorEdge CLI, make sure that your system meets the Java Runtime Environment (JRE) prerequisites shown in the Sun StorEdge 3000 Family Software Installation Guide instructions for your operating system. In general, you can use Sun JRE version 1.2.2 or later for all platforms. IBM AIX and SUSE Linux can also use IBM JRE version 1.2 or later.
By default, a Solaris host is configured for one host LUN per SCSI target, which is insufficient for a Sun StorEdge 3320 SCSI array. You must edit the appropriate onboard HBA driver configuration file to add more targets and LUNs, up to 32 LUNs per logical drive, and a maximum of 128 LUNs per Sun StorEdge 3320 SCSI Array.
Driver configuration files include /kernel/drv/qus.conf, /kernel/drv/mpt.conf, and /kernel/drv/glm.conf. Edit the file which is appropriate for your HBA.
Note - Refer to the driver.conf(4) man page for information and syntax to use. Refer to your HBA release notes and your HBA installation guide for specific configuration information. |
Once you have edited the configuration file, reboot the host for the changes to take effect.
1. Edit the /kernel/drv/qus.conf, /kernel/drv/glm.conf, or /kernel/drv/mpt.conf file (whichever is appropriate to your HBA) to add more targets and LUNs (up to 32 LUNs per logical drive, and a maximum of 128 LUNs per Sun StorEdge 3320 array).
Note - If the file does not exist, create it using the format shown in the following examples. Allow five blank spaces between “Sun” and “StorEdge” on the first line. |
In an environment where only Sun StorEdge 3320 SCSI devices are used, an example of text to add to /kernel/drv/qus.conf, /kernel/drv/glm.conf, or /kernel/drv/mpt.conf is:
device-type-scsi-options-list = “SUN StorEdge 3320”, “SE3320-scsi-options”; SE3320-scsi-options = hexadecimal address; |
In an environment where both Sun StorEdge 3310 and 3320 SCSI devices are used, an example of text to add to /kernel/drv/qus.conf, /kernel/drv/glm.conf, or /kernel/drv/mpt.conf is:
device-type-scsi-options-list = "SUN StorEdge 3310", "SE33x0-scsi-options", "SUN StorEdge 3320", "SE33x0-scsi-options"; SE33x0-scsi-options = hexadecimal address; |
For more information about multiple device types, refer to the scsi_get_device_type_scsi_options(9F) man page.
2. Reboot the host to implement the file changes.
The Solaris 8 operating system requires a reconfiguration reboot to create device files and implement sd.conf changes, but you do not need a reconfiguration reboot for the Solaris 9 or 10 operating system.
For the Solaris 9 or 10 operating system, use the following commands to create device files after you have edited sd.conf. No reboot is necessary with this command:
The new LUNs are displayed when you perform the format command.
3. To display the new LUNs, perform the following command:
The Sun StorEdge 3320 array can be connected to a host in one of two ways:
TABLE 2 lists the supported host adapters and connections.
X9265A LSI22320-R[1] |
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X9265A LSI22320-R3 |
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X9265A LSI22320-R3 |
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Adaptec 39320A-R[2] |
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HP Ultra 160 SCSI Adapter for SCSI[3] |
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IBM Dual channel PCI Ultra3 SCSI Adapter[4] |
The following tables show the connection methods supported for each Sun server and operating system.
TABLE 3 shows the connection methods supported for each supported Sun SPARC- based system.
X(2222A and (X)4422A (-2) Dual-Channel Ultra-2 SCSI/Dual Fast Ethernet PCI HBA |
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---|---|---|---|---|---|
Yes[5] |
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No[6] |
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No2 |
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No2 |
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No2 |
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Yes3 |
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No[7] |
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No4 |
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No4 |
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Sun Fire 12000 server[8] |
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Sun Fire 15000 server1 |
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No4 |
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No4 |
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TABLE 4 shows the connection methods supported for each supported Solaris 10 x86-based system.
TABLE 5 shows the connection methods supported for supported Linux-based systems.
TABLE 6 shows the connection methods supported for each supported Microsoft Windows, IBM AIX, HP-UX, and Novell Netware system.
TABLE 7 shows the supported cabinets with their associated rackmount kits and other required kits. Refer to the Sun StorEdge 3000 Family Rack Installation Guide for 2U Arrays for installation instructions.
Note - For more information about using Sun StorEdge arrays with the Sun Rack 900 and 1000 cabinets, refer to the Sun Rack 900 Qualified Products web page at http://www.sun.com/servers/rack/approved.html |
TABLE 8 gives descriptions and part numbers for the disk drives supported with the Sun StorEdge 3320 SCSI array.
TB-SC1NC-300G15K[9] (RoHS-5) |
TABLE 9 lists the supported SCSI cables. Cables can be ordered using the marketing part numbers.
It is extremely important for the proper operation and reliability of the equipment that all network connectivity adhere to Ethernet and facility wiring standards IEEE 802.3 and EIA/TIA 568B. Make sure that the cabling and patch cords for your facilities are up to these specifications, and protect the cables from excessive stress and damage. The best practice, and the one that is recommended by all facilities wiring standards, is to test your structured cable system end-to-end with a quality cable test set. Adherence to these practices will help eliminate almost all connectivity issues.
Other related standards are ISO/IEC IS 11801 (International), Cenelec EN 50173 (Europe), CSA T529 (Canada), and SAA/SNZ HB27:1996 (Australia and New Zealand).
Adding SCSI disks to a Sun Fire V6xx system running Red Hat AS 3.0 requires a change to where the system looks for the kernel. Otherwise the new logical drive gets pushed to the front of the device list, so that /dev/sdaX becomes /dev/sdbX. After reboot, the boot partition then becomes /dev/sdb3 and a kernel panic can result.
For Sun StorEdge 3320 SCSI arrays connected to the onboard AIC79xx, edit the
/etc/grub.conf file (or /etc/lilo.conf if you use lilo for your bootloader). This can be done before reboot or when booting.
1. During boot up, press 'e' at the grub kernel selection screen.
2. Go to the line that points to the kernel and press 'e' again to edit the line:
kernel /vmlinux-2.4.9-3.24 ro root=/dev/sda3
3. If one drive was added to the system, change /dev/sda3 to /dev/sdb3. For two new drives, change it to /dev/sdc3.
4. Press the Escape key to finish editing, and then press 'b' to boot.
These changes can also be made directly to the /etc/grub.conf file before reboot.
To enable Sun StorEdge 3320 RAID arrays or Sun StorEdge 3320 JBOD arrays using the on-board SCSI port of a Sun Fire V440 server running the Solaris 9 operating system, download and install the appropriate patch:
For embedded controllers and (X)4422A HBAs, booting from the array requires no special procedures.
Note - To ensure that the server will boot properly, the physical device must be mapped to LUN 0. Otherwise, the server will not boot properly. |
To boot a host through a Sun StorEdge PCI Dual Ultra3 SCSI host bus adapter, follow the procedures in the “Bootability” chapter in the Sun StorEdge PCI Dual Ultra3 SCSI Host Adapter Installation Guide, part number 816-2156.
For a current list of patches for a Sun StorEdge PCI Dual Ultra3 SCSI host bus adapter, including driver patches, go to the following web site and search for “Sun StorEdge PCI Dual Ultra3 SCSI Host Adapter” in the “Search SunSolve” search area:
Bootability is not supported for this HBA on servers running the Solaris 10 operating system.
The Solaris 9 or Solaris 10 Recommended Patch Cluster is required to use Sun StorEdge Configuration Service 2.5 and Sun StorEdge Diagnostic Reporter 2.5. See To Download and Install the Solaris Recommended Patch Cluster for more information.
If a Sun StorEdge PCI Dual Ultra3 SCSI Host Adapter, X6758A, is used to connect the Sun StorEdge 3320 array, the bus driver must also be updated. The updated bus driver is available in the following patches:
Make sure the Solaris Recommended Patch Cluster is installed on a Solaris host before connecting the host to the array.
To Download and Install the Solaris Recommended Patch Cluster |
1. Log in to the host that you want to connect to the array.
3. Under Support, click Patches & Updates.
4. Under Downloads, click Recommended Patch Clusters.
5. Find your version of Solaris 9 or Solaris 10 in the Recommended Solaris Patch Clusters list, make sure the Readme checkbox is checked, and then click Go.
6. Print or save the README file from the browser window.
7. Click the browser’s Back icon to return to the previous page.
8. Select the format you want in the row that begins with Solaris 9 or Solaris 10 in the Recommended Solaris Patch Clusters list, click either Download HTTP or Download FTP, and then click Go.
9. In the File Download dialog box, click Save.
10. In the Save As dialog box, type a destination directory for the patch cluster, and then click Save.
11. Follow the procedure in the INSTALL INSTRUCTIONS section in the README file to install the patches.
Before installing the new firmware, you must upgrade the Sun StorEdge Configuration Service agent, Sun StorEdge Configuration Service console, Sun StorEdge Diagnostic Reporter, and Sun StorEdge Command-Line Interface (CLI) utility.
Because the communication protocol changes from version to version, you must install the SUNWsscs package on all systems that manage the storage when upgrading.
Note - If different versions of the agent and console co-exist, Sun StorEdge Configuration Service is not able to discover previously configured arrays. |
To Download the Software |
To download the software from the Sun Download Center web site, perform the following steps.
http://www.sun.com/software/download/
2. Under System Administration Storage Management, click the StorageTek 3000 Family Storage Products - Related Software link.
You are taken to the Sun StorEdge 3000 Family Storage Products - Related software page.
A Sun Download Center page is displayed.
A Sun Download Login page is displayed.
5. If not previously registered, register.
a. Click the Register Now link at the bottom of the left column.
b. On the registration page, enter applicable data in the required fields and click Register.
6. Type your Username and Password in the left column, and click Login.
7. On the software download page, click the link for your array and operating system.
8. In the dialog box that is displayed, specify a destination directory and save the file.
To Install or Upgrade the Software |
Note - For installation or upgrading instructions for other operating systems, refer to the Sun StorEdge 3000 Family 2.5 Software Installation Guide. |
To install or upgrade the software on Solaris operating systems, perform the following steps.
1. Log in as superuser to install the package.
2. If you are upgrading, uninstall all current versions of Sun StorEdge Configuration Service, Sun StorEdge Diagnostic Reporter, and Sun StorEdge CLI. To uninstall earlier versions of the software, type:
The single filename for software version 2.x is SUNWsscs.
The filenames for software versions 1.x are listed in TABLE 10.
3. To install the version 2.5 software package, type:
The Solaris installation package, SUNWsscs, includes the following components:
4. Provide appropriate responses to each of the installation prompts.
a. If asked if you want to restore the agent configuration, type y. (If you type n, you will need to re-enable the managing servers.)
b. To continue with the installation, type y and press Return.
After the package is installed, the following message is displayed, indicating it was installed successfully.
The Sun StorEdge Configuration Service components are installed in the following directories:
The Sun StorEdge Diagnostic Reporter components are installed in the following directories:
The CLI is installed in /opt/SUNWsscs/sbin/sccli.
5. If you are using Sun StorEdge Configuration Service and Diagnostic Reporter to manage and monitor the storage, the following additional steps are required.
a. You must set passwords for all Sun StorEdge Configuration Service users.
b. Before starting the Sun StorEdge Configuration Service console, you must run the following command to specify the web browser to access online help.
c. The Sun StorEdge Configuration Service agent and the Sun StorEdge Diagnostic Reporter agent (daemon) have been installed but are not configured to start at boot time by default. To enable the Sun StorEdge Configuration Service agent to start automatically when the system boots, and to start it now, type:
d. To enable the Sun StorEdge Diagnostic Reporter to start automatically when the system boots, and to start it now, type:
Firmware patch ID # 113730-04 is available from SunSolve to upgrade controller firmware for Sun StorEdge 3320 SCSI arrays running firmware versions earlier than 4.25 and to upgrade SAF-TE firmware earlier than 1185.
Firmware patch ID # 113730-04 provides the following firmware:
To determine the current firmware versions for your array, see:
To download the firmware patch, see To Download the Firmware Patch.
For information about installing the firmware, refer to the patch README file provided with the firmware patch.
To Determine Your Current Controller Firmware Version |
To determine your current controller firmware version, use one of the following methods:
To Determine Your Current SAF-TE Firmware Version |
To determine your current SAF-TE firmware version, use the CLI and enter the show safte command. The SAF-TE version of each controller is displayed in the Rev column.
To Download the Firmware Patch |
1. Go to http://sunsolve.sun.com
2. Under Support, click Patches and Updates.
3. Use PatchFinder to locate patch ID 113730-04 by entering the patch ID into the search field and click Find Patch.
4. Select the link for the format that you want, either HTTP or FTP next to Download Patch, or HTTP or FTP next to Download Signed Patch.
5. In the dialog box that appears, indicate the destination directory for the patch and proceed to download the file to that location.
6. Follow the instructions in the README file to install the patch.
This section describes what you need to do to enable VERITAS Volume Manager 3.5, 4.x, and 5.0 software to work with the Sun StorEdge 3320 SCSI array on Sun hosts. VERITAS has provided an Array Support Library (ASL) that must be installed on the same host system as the Volume Manager software to enable the software to recognize the Sun StorEdge 3320 SCSI array. Follow the procedure to download the ASL and the accompanying installation guide for the Sun StorEdge 3320 SCSI array from the Sun Download Center.
To Download the ASL |
1. Log in as superuser on the Sun server to be connected to the array.
2. Go to the All Products listing at the Sun Download Center.
http://www.sun.com/software/download/products.html
3. Click the Downloads A-Z tab.
4. Under the V heading, click on VERITAS Volume Manager Array Support Library (ASL).
5. Choose the link that is appropriate for your platform.
6. Click Download to go to the Sun Download Center.
The page identifies the product you selected to download as VERITAS Volume Manager Array Support Library (ASL) for your platform and language.
7. If not previously registered, register.
a. Click the Register Now link at the bottom of the left column.
b. On the registration page, enter the required fields and click Register.
a. Type your Username and Password in the left column, and click Login.
b. On the Terms of Use page, read the license agreement, click Yes next to Accept, and click the Continue button.
9. Download the compressed ZIP file that contains the ASL package for the Sun StorEdge 3320 SCSI array and installation guide.
See the README file for the name and part number of the installation guides.
10. Use the unzip command to expand the zip file.
11. Use acroread to read and print the manual, and follow the installation instructions it contains.
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