Sun Worklist Manager Service Engine User's Guide

ProcedureTo Associate a Notification With a Task Status Change or Escalation

  1. Complete the steps under To Define Automatic Notifications.

  2. To associate a task status with the notification, do the following:

    1. Click the Actions tab.

    2. Click Add Action.

    3. Enter a name for the action, and then select a task Status from the Type list.

    4. In the Notifications section click Add, and then select the name of the notification to associate.

      Figure shows a defined trigger action.
  3. To associate an escalation with the notification, do the following:

    1. Click the Escalations tab.

    2. Click Add in the Notifications section for the escalation you are assigning the notification to.

    3. Click in the new line that appears, and then select the name of the notification to add.

      Figure shows an escalation definition for a Worklist
Manager task.
  4. On the NetBeans toolbar, click Save All.