Sun Worklist Manager Service Engine User's Guide

Searching for Tasks

The WLM SE supports full-text and keyword searches or Worklist Manager tasks.

ProcedureTo Search for Tasks

  1. To perform a basic search, enter a search term into the Search field and then click Search.

    Any tasks that contain the search criteria and that do not have a status of Completed appear in the task list.

    Figure shows the results of a basic search.
  2. To perform an advanced search, do the following:

    1. In the Search box, click Advanced Search.

      The Advanced Search fields appear.

      Figure shows the Advanced Search fields.
    2. Enter any of the following information for the search:

      • Task Statuses: Select one or more of the following: Assigned, Claimed, Escalated, Completed, Expired, and Failed. Use the Ctrl and Shift keys to select multiple statuses.

      • Task Owners: Specify the names of users and groups who own the tasks you want to find. If you specify more than one user or group, separate the names with a space.

      • Text Search: Enter a word or words by which to search.

    3. When you have entered all of your criteria, click Search.

      Any tasks matching the criteria appear in the task list.

    Figure shows the results of an advanced search.
  3. Once you perform a search, you can do any of the following:

    • To repeat the previous query, click Last Query above the Search box.

    • To view all tasks, click All Tasks above the Search box.

    • To view only the tasks you have claimed, click My Tasks above the Search box.

    • To re-sort the results of a search, click in the Sort By field and then select the column by which you want to sort.

    • To navigate back and forth through the worklist, use the Previous and Next buttons or the button corresponding to the page you want to view.

    • To change the number of tasks display on each page, select a new value from the Tasks per Page field.