A P P E N D I X  D

Troubleshooting the Installation

This appendix contains possible problems that you could encounter during the installation of the system and recommended actions you can take to correct a problem.



Note - After you are logged in to the system, you can get more information about FRU fault detection and isolation, from the Storage Automated Diagnostic Environment.



TABLE D-1 lists problems that could occur during the installation and setup of the system, and it lists recommended corrective actions.


TABLE D-1 Installation Problems and Recommended Actions

Problem

Recommended Action

Component LED is not lit.

Verify that all power and data cables are properly installed and are in the right locations.

 

Verify that all FC connections, cable adapters, and Gigabit Interface Converters (GBICs) are installed and secure.

 

Verify that the power to the system is turned on.

Both switched outlet LEDs on AC power sequencer control panel are not lit.

Check the position of the key switch.

One switched outlet LED on AC power sequencer control panel is lit, but the other is not.

Check the status of the power sequencer for the LED that is not lit.

Some FRUs have power and others do not.

Check the power-on switch on the FRUs that do not have power.

Disk drive or storage tray LED is amber.

Check the power switch at the back of the array. If the power switch is off, turn it on.

Test email fails during set up of Storage Automated Diagnostic Environment.

Verify that the SMTP server is configured properly.