Finding & Viewing User Accounts

The Identity Manager find feature lets you search for user accounts. After you enter and select search parameters, Identity Manager finds all accounts that match your selections.

To search for accounts, select Accounts -> Find Users from the menu bar. You can search for accounts by using one or more of these search types:

• Account detail (such as user name, email address, or last name, or first name). These choices depend on your institution’s specific Identity Manager implementation.

• User’s manager. The manager’s user name appears in parentheses if the user name does not match an existing account in Identity Manager.

• Resource account status. Options include:

  • Disabled. User cannot access any Identity Manager or assigned resource accounts.

  • Partially Disabled. User cannot access one or more assigned resource accounts.

  • Enabled. User has access to all assigned resource accounts.

• Assigned resource. Options include:

  • Role (see To Find Users Assigned to a Specific Role)

  • Organization

  • Organizational control

  • Capabilities

  • Admin role

• User account status. Options include:

  • Locked. User account is locked because the maximum number of failed password or question login attempts exceeds the maximum allowed.

  • Not Locked. User account access is not restricted.

• Update status. Options include:

  • no. User accounts that have not been updated on any resource.

  • some. User accounts that have been updated on at least one, but not all, assigned resources.

  • all. User accounts that have been updated on all assigned resources.

The search results list shows all accounts that match your search.

From the results page, you can:

• Select user accounts to edit. To edit an account, click it in the search results list; or select it in the list, and then click Edit.

• Perform actions (such as enable, disable, unlock, delete, update, or change/reset passwords) on one or more accounts. To perform an action, select one or more accounts in the search results list, and then click the appropriate action.

• Create user accounts.