Tracing in Direct Mode

When using PasswordSync with a direct access mode configuration, the trace logs show failures, but not all logged failures are real failures. For example, in some circumstances the view check-in takes a long time, which shows as a failure in the log. You must trace on the server side to see this information.

In Direct mode, PasswordSync talks to the servlet that generates the view to be checked into the repository. You can trace the com.waveset.rpc.GenericMessageHandler class at level 4 to view all phases of password synchronization, from receiving the password change to the response generated and returned to the servlet. Level 4 is the only level that supplies enough detail for troubleshooting.