How Do Users Connect to Waveset?

Waveset has a user interface (UI) for administrators, and a separate interface for end users. To use Waveset, administrators and end users use a web browser to log on to Waveset.

• Administrators use the administrator interface to manage users, set up and assign resources, define rights and access levels, establish audit policies, manage compliance, and perform other business administrator and system administrator functions.

• End users use the end-user interface to perform a range of self-service tasks, such as changing passwords, setting answers to authentication questions, requesting access to IT systems, and managing delegated assignments.

Figure 1–2 Users Can Connect to Waveset Using the Administrator Interface and the End-User Interface

Companies can also use SPML (Service Provisioning Markup Language) to either create their own user interface, or integrate an existing front-end system with Waveset.

Other Waveset interfaces include the following:

• The IVR (Interactive Voice Response) telephone interface, which enables end users to perform Waveset functions using a telephone

• The Waveset IDE (Integrated Development Environment), which is used by software developers to customize Waveset

• The Waveset console, which is a command-line interface available to administrators