Platform 

• Linux

Problem  

Change Request Number: 6227803 

If you unplug a camera device from your system while Video Conferencing is running, your system hangs and you must reboot.

Solution  

Do not unplug a camera device while Video Conferencing is running.

Platform 

• Linux

Problem  

Change Request Number: 6238083 

When you perform an installation using DHCP, the DNS domain name is entered as the NIS domain. The installation process requires several minutes to set your system up as an NIS client. 

Solution  

Perform the following steps:

1. Launch YaST2

2. Select Network Services -> NIS client

3. Remove the entry from Additional NIS Domains

Platform 

• Solaris OS for x86 systems

• Linux

Problem  

Change Request Number: 5088514 

After you import an LDAP Data Interchange Format file with several contacts, only some of the contacts are displayed in your contact folder.  

This is a display problem only. Email and Calendar has imported all the contacts.

Solution  

Restart Email and Calendar.

Platform 

• Solaris OS for SPARC systems

• Solaris OS for x86 systems

• Linux

Problem  

Change Request Number: 6246543 

After you change the authentication type for the incoming mail server, Email and Calendar might not work correctly.

Solution  

Restart Email and Calendar.

Platform 

• Solaris OS for SPARC systems

• Solaris OS for x86 systems

• Linux

Problem  

Change Request Number: 6260583 

If you drag and drop email messages to a new email message body, the content of the new email message is corrupted.  

Solution  

Select the messages that you want to attach and choose Action -> Forward -> Attached or press Ctrl+J to send the message.

Platform 

• Solaris OS for SPARC systems

• Solaris OS for x86 systems

Problem  

Change Request Number: 6203010, 5105006 

You can only delete files from your own home directory file system.  

Solution  

Open a terminal window and use the command line to delete files outside your own home directory file system. 

Platform 

• Solaris OS for SPARC systems

• Solaris OS for x86 systems

Problem  

Change Request Number: 5090731  

If you try to open an online Help file that does not exist, an error dialog is displayed. Unless you click OK, the online Help system freezes.

Solution  

You must click the Ok button in the error dialog.

Platform 

• Solaris OS for SPARC systems

• Solaris OS for x86 systems

Problem  

Change Request Number: 6203727 

If you use dtlogin remote connection, you cannot connect to the GNOME Display Manager from certain systems.

Solution  

You must specify the IP address instead of the hostname when prompted to select the remote login. 

Platform 

• Linux

Problem  

Change Request Number: 6261477 

The following error message is displayed when you login after you upgrade from Java Desktop System Release 2 to Java Desktop System Release 3: 

You have a keyboard remapping file (.Xmodmap) in your home directory whose contents will now be ignored. You can use the keyboard preferences to restore them

Solution  

• Remove the .Xmodmap file in your $HOME directory.

• If necessary, use your keyboard preferences to restore customized settings.

Platform 

• Solaris OS for SPARC systems

• Solaris OS for x86 systems

Problem  

You might encounter the following error message when you log in to a Java Desktop System session: 

Could not look up internet address for hostname. This will prevent GNOME from operating correctly. It may be possible to correct the problem by adding hostname to the file /etc/hosts

Solution  

Ensure that your hostname is set up correctly. Perform the following steps: 

1. Set the hostname in the /etc/hosts file as follows:

   127.0.0.1 localhost loghost hostname localhost.localdomain

2. Ensure that your hostname is listed in the /etc/nodename file. This file must also contain the following line:

   127.0.0.1 localhost loghost hostname localhost.localdomain

3. Add the following entry to the /etc/inet/ipnodes file:

   127.0.0.1 hostname

In each case, hostname is your system name.

Platform 

• Solaris OS for SPARC systems

• Solaris OS for x86 systems

Problem  

Change Request Number: 6247943 

When you log into Java Desktop System Release 3, your $PATH is set incorrectly to the following:

/usr/bin::/usr/dt/bin:/usr/openwin/bin:/bin:/usr/ucb:/usr/openwin/bin:/usr/dt/bin

Solution  

Remove the following from your $PATH:

• usr/openwin/bin

• /bin

• ::

Platform 

• Solaris OS for SPARC systems

• Solaris OS for x86 systems

Problem  

Change Request Number: 6192644 

The keyboard shortcut Ctrl+Home does not work correctly when browsing www.yahoo.com and www.mozilla.org with Mozilla.

When caret browsing is on, this keyboard shortcut moves the caret to the beginning of the web page. 

Solution  

Press F7 to turn off caret browsing.

Platform 

• Linux

Problem  

Change Request Number: 6262947 

Mozilla launches the incorrect application types after the application has initialized RealPlayer.

Solution  

Perform the following steps:

1. Edit the following file $HOME/.mailcap.

2. Replace the line:

   audio/basic;/usr/local/RealPlayer/realplay %s

   with

   audio/basic;/usr/bin/jmplay %s

3. Replace the line:

   audio/x-aiff;/usr/local/RealPlayer/realplay %s

   with

   audio/x-aiff;/usr/bin/jmplay %s

See also 2.10.1 Problems Using RealPlayer Files.

Platform 

• Linux

Problem  

Change Request Number: 6260762 

Mozilla cannot display certain types of PDF files via HTTP and crashes when you close the PDF tab.

Solution  

Save the PDF file to your local disk and open it with Acrobat Reader.

Platform 

• Linux

Problem  

Change Request Number: 6215635 

When you invoke Powersave using the --suspend option, the system is not suspended. The following error message is displayed: An error occurred when trying to connect to powersave daemon: -2

Solution  

Note: You can only use this workaround from the command line when you are logged in as root. You cannot suspend the system using the Battery Charge Monitor suspend command.

Perform the following steps: 

1. Read the following file /usr/share/doc/packages/powersave/READ*

2. Enter the following command:

   lsmod | grep agp

3. Edit the file /etc/hotplug/blacklist.

   Add the output of the command you entered in Step 2 to /etc/hotplug/blacklist

4. Edit the /etc/powersave.conf file.

   Set the value of *_DISABLE to no

5. Enter the following command:

   cp /etc/sysconfig/powersave/common /etc/sysconfig/powersave/common.orig

6. Enter the following command:

   cp /usr/share/doc/packages/powersave/controb/common_ACPI \ > /etc/sysconfig/powersave/common

7. Edit the /etc/sysconfig/powersave/sleep file and set the value of the following parameters to no:

   • POWERSAVED_DISABLE_USER_SUSPEND2DISK

   • POWERSAVED_DISABLE_USER_SUSPEND2RAM

   • POWERSAVED_DISABLE_USER_STANDBY

8. Edit the /etc/sysconfig/powersave/common and set file and set the value of the POWERSAVED_SECURITY parameter to all.

9. Enter the following commands:

   powersave --suspend

   powersave --standby

10. Reboot your system.

Platform 

• Solaris OS for SPARC systems

• Solaris OS for x86 systems

Problem  

Change Request Number: 4937266 

When you enable the Auto Indent function in the gedit text editor, you cannot input multibyte characters correctly.

Solution  

Disable the Auto Indent function. Perform the following steps:

1. Choose Edit ->Preferences.

2. In the Categories list, select Editor, then Auto Indent.

3. Deselect the Enable auto indentation option.

Platform 

• Linux

Problem  

Change Request Number: 6238266 

The audio output from RealPlayer is poor when the application plays .au audio streams.

RealPlayer crashes when you play .aif files

Solution  

Use Java Media Player to play .au files.

When you run RealPlayer for the first time, deselect the Configure Mozilla Helpers option. This ensures that Mozilla uses Java Media Player as the default application for .au and .aif files.

However, if you have already configured Mozilla to use RealPlayer to play .au and .aif files, perform the following steps:

1. Start Mozilla.

2. Choose Edit ->Preferences and then select Navigator -> Navigator -> Helper Applications from the Category sidebar.

3. Create a new entry, or edit the existing entry for each of the following file/MIME types:

   • audio/basic

   • audio/aiff

   • audio/x-aiff

   • audio/x-pn-aiff

4. Set the associated action in each entry to Open it with: /usr/bin/jmplay

See also 2.7.3 Mozilla .

Platform 

• Linux

Problem  

Change Request Number: 6268743 

RealPlayer does not launch if another application has control of the audio device.

Solution  

Perform the following steps:

1. Close any other application that could have control of the audio device. Any application that plays sound, for example Java Media Player, can take control of the audio device.

2. Restart RealPlayer

Platform 

• Linux

Problem  

Change Request Number: 6272313 

The Input Method Switcher panel application switches to ASCII when you switch focus back to a StarOffice 8 window. In this state, you cannot enter non-ASCII characters.

Solution  

When you return to a StarOffice 8 window from another application, always press Ctrl+Space Bar to reactivate the required input method.

Platform 

• Linux

Problem  

Change Request Number: 6236276 

Audio does not work correctly after you upgrade from Java Desktop System Release 2 to Java Desktop System Release 3 because the sound card is not configured correctly during the upgrade installation. 

Solution  

After you upgrade from Java Desktop System Release 2 to Java Desktop System Release 3, you must configure the sound card using YaST2. Perform the following steps: 

1. Choose Launch ->Preferences ->System Preferences ->Hardware ->Sound Card.

2. Enter the root password when prompted.

3. Configure your sound card appropriately.

Platform 

• Linux

Problem  

Change Request Number: 6272964 

The following sequence produces dependency errors with several rpms:

1. Perform an upgrade installation from Java Desktop System Release 2 to Java Desktop System Release 3.

2. Change the Installation Mode from New to Upgrade in the last Installation Settings screen.

Solution  

Perform the following steps: 

1. Abort the installation.

2. Restart the installation.

3. Select Upgrade Installation from the Initial Installation Settings screen.

Platform 

• Linux

Problem  

Change Request Number: 5015747 

When you boot from the installation CD-ROM, the USB keyboard does not work. 

Solution  

For example, on an LX50 system, perform the following steps:

1. When you boot your system, press F2 to enter the setup.

2. Navigate to Advanced Peripheral Configration.

3. Change Legacy USB Support from Disable to Auto.

4. Save these settings and exit.

Platform 

• Linux

Problem  

Change Request Number: 6283252 

Some typed characters might be dropped on single CPU W1100x workstations if you type too fast. 

Solution  

Perform the following steps:

1. Edit the following file /boot/grub/menu.lst.

2. Add "acpi=off" to the list of options for the Java Desktop System session as in the following example:

   title Java Desktop System kernel (hd0,5)/boot/vmlinuz root=/dev/hda6 vga=0x31a selinux=0

   splash=silent

   resume=/dev/hda5 elevator=cfq showopts acpi=off

   initrd (hd0,5)/boot/initrd