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Sun Fire X4170, X4270, and X4275 Servers Product Notes

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Updated: July 2018
 
 

Windows Operating System Known Issues

Table 7  Windows Operating System Known Issues
Bug ID
Description
15787147
Blue Screen Appears When Installing Windows 2008 64-Bit on a System With 2GB DIMMs; Will Only Install When 4GB DIMMs Are Installed
Issue:
Blue screen appears when loading Windows 2008 64-bit on the Sun Fire X4170 Server with 2GB DIMMs installed.
Affected hardware, operating systems and firmware:
  • Sun Fire X4170 Server

  • Windows Server 2008, Version 6.0 (Build 6002, Service Pack 2)

  • SP Firmware Version 3.0.6.21

Workaround:
Use the latest Oracle Hardware Installation Assistant or the Tools and Drivers DVD to download the fixed Adaptec driver V16795, which resolves this issue.

Note -  Oracle Hardware Installation Assistant was previously referred to as Sun Installation Assistant.

6756232
CompactFlash Card Might Not Be Detected by Windows Setup Utility
Issue:
The Windows Server 2003, 2008, and 2008 R2 Setup Utility copies the system boot files to the first disk found in the boot order. Windows detects the CompactFlash (CF) device as an ATA class device but, it is attached via the USB bus. The drives attached via USB are not supported by Microsoft for Windows Server as system boot devices.
Affected operating systems and software:
  • Windows Server 2008

  • Windows Server 2008R2

  • Windows Server 2003

  • Supplemental Releases 1.0 through 2.8.1

Workaround:
The CF card must be lower in the Boot Device Priority List than the target disk. For more information, see the BIOS section in the Sun Fire X4170, X4270, and X4275 Servers Service Manual (820-5830).
6783538
Blue Error Screen Might Appear When the InfiniBand Host Channel Adapter Is Disabled in Windows Device Manager
Issue:
If the X4237A InfiniBand Host Channel Adapter card is disabled in Windows Device Manager, Windows Server 2008 stops in a Blue Screen with Bug Check 0x122 - General WHEA Error indicated.
Affected operating systems and software:
  • Windows Server 2008

  • Supplemental Releases 1.0 through 2.8.1

Workaround:
Do not disable the X4237A card in Windows Device Manager. If the card is disabled causing the Blue Screen with Bug Check 0x122, reboot the host system to recover. The X4237A card will be enabled upon reboot. Check for the availability of a patch for this defect.
6803931
After Installation, Windows Might Have a Device That Is Marked With a Yellow Exclamation Point in the Device Tree Found in Windows Device Manager
Issue:
After installation of Windows Server 2003 on the Sun Fire X4275 Server, Windows might have a device that is marked with a yellow exclamation point (Yellow Bang) in the device tree found in Windows Device Manager. This device will be found under Other Devices in the device tree, and the name of the device is "LSILOGIC SASX28 A.1 SCSI Enclosure Device." Note that there is no functional impact to the system should this occur. The only indication is the Yellow Bang seen in Device Manager. This problem is not encountered in Windows Server 2008.
Affected hardware, operating systems, and software:
  • Sun Fire X4275 Server

  • Windows Server 2003

  • Supplemental Releases 1.0 through 2.8.1

Workaround:
To resolve the problem, download and install the Sun Fire X4275 Server Tools and Drivers DVD image.
  1. Go to the My Oracle Support web site at: https://support.oracle.com

  2. Download the Tools and Driver package and locate the latest Tools and Drivers CD image or the latest Oracle Hardware Installation Assistant CD image, depending upon your choice of installation method.

  3. Install the driver for the LSI SAS x28 Expander (file lsinodrv.inf). This driver can be found on the Tools and Drivers DVD image under Windows\w2k3\i386isi for 32-bit or Windows\w2k3\amd64isi for 64-bit. Once the new driver has been installed, the LSI device is no longer marked with a Yellow Bang, and it can be found under System Devices in Windows Device Manager with the new name of LSI SAS x28 Expander.

Note -  Oracle Hardware Installation Assistant was previously referred to as Sun Installation Assistant.

6820942
Windows Server 2008 64-bit Does Not Install to Local Disk With a QLogic PCIe Card Installed
Issue:
When installing Windows Server 2008 to the internal SAS/SATA disk or array on a system that includes a 4 Gigabit/second Dual-Port Fiber Channel PCI-Express Card (SG-XPCIE2FC-QF4), the system might crash and reboot if the option card is attached to an external storage area network (SAN).

Note -  This is not a problem if the target for the operating system is the external SAN.

Affected operating systems and software:
  • Windows Server 2008 (64-bit)

  • Supplemental Releases 1.0 through 2.8.1

Workaround:
Do not attach the SAN array until after the operating system is installed to local disk(s). Check for the availability of a patch for this defect. This issue was fixed in Windows 2008 Service Pack 2 from Microsoft.
6820950
LSI MegaRaid Storage Manager Does Not Work Properly When Installed With Intel Network Connections Software in Microsoft Windows Server 2003 64-bit
Issue:
After installing the MegaRaid Storage Manager and Intel Network Connections (NIC) Teaming, the mrmonitor service stops unexpectedly and cannot start.
Affected operating systems and software:
  • Windows Server 2003 64-bit

  • Supplemental Releases 1.0 through 2.8.1

Workaround:
Do not install the NIC Teaming software if the LSI Storage Manager software is required.
6856639
Installation of Windows Server 2008 R2 Stalls During the "Completing installation..." Phase.
Issue:
There is a potential issue with Sun Fire X4170, X4270, and X4275 Servers when installing Windows Server 2008 R2. During the installation the system stalls at the "Completing installation..." phase of Windows setup. The mouse will still respond, but no progress is made and the installation will not complete. If the system is restarted, setup will be incomplete and must be restarted.
Affected operating systems and software:
  • Windows Server 2008 R2

  • In-box Ethernet Controller driver that ships with Windows Server 2008 R2

  • Supplemental Releases 1.0 through 2.8.1

Workaround:
You can resolve this issue by installing an updated Ethernet Controller driver during the installation procedure so that it replaces Microsoft's in-box driver in Windows Server 2008 and Windows Server 2008 R2. The required updated driver is included on the Tools and Drivers (T&D) DVD for server Software 2.1. Also included on the Tools and Drivers DVD is an AutoUnattend.xml file and the following instructions:
  • How to copy the AutoUnattend.xml and driver files to a USB thumb drive (or similar removable-media drive)

  • How to use the USB thumb drive to replace the in-box Ethernet Controller driver during the installation of Windows Server 2008 R2

The instructions are in the following directory on the Tools and Drivers DVD: <DVD>\windows\w2k8r2\drivers\readme.html
The Tools and Drivers DVD image for Software 2.1 is available for download from the My Oracle Support web site at: https://support.oracle.com.

Note -  Your server shipment might not include the Tools & Drivers DVD. You can download the latest firmware and software from the My Oracle Support web site.

6879304
Windows Server 2008 R2 Generates System Event Log Warning Messages When Power Is Being Limited by Oracle ILOM Power Management
Issue:
When power is being limited by the Oracle ILOM Power Management feature, the Windows Server 2008 R2 operating system will generate warning messages in the System Event Log informing the user that the processor(s) are being restricted. Example Event: The Speed of Processor xx in group x is being limited by system firmware. The processor has been in this reduced performance state for xxxx seconds since last report.
Affected hardware, operating systems, and software:
  • All Sun servers with Power Management support

  • Windows Server 2008 R2

  • Supplemental Release 2.1

Workaround:
No workaround is needed. These are expected events and are not indicative of a problem.