OpenWindows Advanced User's Guide Puck Connection

Puck connection errors indicate a communication problem with Calibrator Tool and the calibration puck. You may not have the puck connected firmly in a port or connected to the correct port.

IA only -

The puck must be connected to port 1.

The following puck connection error messages tell you to check that the calibrator is plugged in firmly to either serial port A or serial port B of your workstation: