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27441441
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SP Might Reboot Under Heavy Workload
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Issue:
The service processor (SP) on the Sun Fire X4170 M2 Server or Sun Fire X4270
M2 Server might reboot under a heavy workload due to lack of memory caused by a
Sun Fire X4170 M2/X4270 M2 Oracle ILOM memory limitation.
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Affected hardware and software:
-
Sun Fire X4170, X4270, and X4275 Servers
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Supplemental Releases 2.8 and 2.8.1
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Oracle ILOM 3.2.11.20, or later
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Workaround:
To prevent SP reboots from occurring when upgrading to Oracle ILOM 3.2.x.x, or
later (or to prevent SP reboots on a system already upgraded to Oracle ILOM
3.2.x.x, or later), follow these guidelines:
-
When running the Oracle ILOM Snapshot utiltiy, run the fewest number of
command-line interface (CLI) or web interface sessions necessary. Keep only
one interface session running, and ideally, run the Snapshot utility using the
CLI. Do not run multiple tasks concurrently in different interface
sessions.
-
If you need to run multiple interface sessions, run up to a maximum of
five sessions. The five-session limitation can include all CLI sessions, four
CLI sessions with one web interface session, or four CLI sessions with one
Remote System Console session. Avoid running or trying to open more than one
web interface session or more than one Remote System Console session
simultaneously with the CLI sessions.
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When updating Oracle ILOM, use the load -source
PKG_URL CLI command with the
PKG_URL as a TFTP/FTP/SFTP-based protocol. Do not use
an HTTP/HTTPS protocol in the package URL, if possible. Avoid updating Oracle
ILOM using the web interface by uploading a package file or providing a
PKG_URL. If the Oracle ILOM update fails, Oracle ILOM
will boot into Preboot. Use the CLI net flash command to
rescue the update with the flash file in the release:
-
Use the net config command to set
ipdiscovery, managementport,
and other configurations. (You can list the configuration parameters using
the show command.)
-
Use the net dhcp command to obtain the IP address
if ipdiscovery is configured as DHCP.
-
Use the net flash
TFTP-server-IP-address
path-to-flash-file command to flash Oracle
ILOM.
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6824822
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Misleading "MB/R#/PCIE#/P" Log Entries When PCIe Card
Is Not Present
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Issue:
Event log messages are misleading when the host is reset on a server with no
PCIe card connected on Riser 2. Present, absent, hot insertion, and removal
messages appear in the event log about this absent device while no messages appear
about the other PCIe cards that are connected.
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Affected hardware and software:
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Sun Fire X4170, X4270, and X4275 Servers
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Supplemental Releases 1.0 through 2.8.1
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Workaround:
Upgrade the Oracle ILOM firmware version to 3.0.9.19.a or later.
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6912443
|
Hard Drives Can Be Difficult to Remove From Right-Side
Drive Bays
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Issue:
Hard drives in the right-side drive bays can be difficult to remove.
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Affected hardware:
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Workaround:
Until a mechanical fix is implemented, use the following procedure to remove
hard drives from right-side drive bays.
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Press the drive to the right. See Step 1 in the following figure.
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Push in on the drive, while holding it pressed to the right. See Step 2 in
the following figure.
-
Press the drive Eject button and pull on the Eject lever. See Step 3 in
the following figure.
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Use the Eject lever to slide the drive out of the bay. See Step 4 in the
following figure.
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6938599
|
Incorrect Ordering Listed on the Top Cover Service
Label.
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Issue:
The top cover service label (on the lid) of the Sun Fire X4275 has incorrect
ordering listed for the Right LED Label. Some systems manufactured before
September 2009 also have incorrect labeling on the front right ear. The top cover
lists the LED order as:
-
Rear PS
-
Temperature
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Top Fan
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Affected hardware and software:
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Workaround:
The correct order is:
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Top Fan
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Rear PS
-
Temperature
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6795890
|
USB Devices Are Not Shown in BIOS Boot Order When
Using a CompactFlash Device
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Issue:
In rare cases, when a CompactFlash device is connected using the CompactFlash
connector, some USB devices might not be accessible in the BIOS boot list.
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Affected hardware and software:
-
Sun Fire X4170, X4270, and X4275 Servers
-
Supplemental Releases 1.0 through 2.8.1
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Workaround:
Reboot the system. If the problem persists after the reboot, initiate a
service call.
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6858722
|
PCIe Errors Reported with QLE2562 or QLE2560 Card
Attached Using Active Riser
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Issue:
If the Sun QLogic QLE2562-based, 8 Gigabit/second PCI-E Dual FC Host Adapter
(SG-XPCIE2FC-QF8-Z) or Sun QLogic QLE2560-based, 8 Gigabit/second PCI-E Single FC
Host Adapter (SG-XPCIE1FC-QF8-Z) is placed in PCIe slot 1, 2, 4, or 5, a stream of
correctable PCIe errors will be reported. This can cause performance issues and
operating system stability issues due to the large number of errors
received.
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Affected hardware and software:
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Workaround:
The Sun QLE2562-based or QLE2560-based cards must be placed in PCIe slot 0 or
3 only.
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