System Administration Guide

Error Conditions

The following table describes problems that may occur when you try to register, and actions required to resolve these conflicts.

Table 2-3 Registration Error Conditions and Required Action

Error Condition 

Required Action 

Registration form failed to initialize: Web page window displays and requests user see system administrator to resolve problem that prevents registration setup. 

Check for missing registration files. 

Form could not be emailed: Dialog box displays and requests user see system administrator to resolve problem. 

Check to see if email is configured correctly. Also check if CDE is on user's system since it must be present to email completed registration form. Alternatively, users can print the form and fax or mail it. 

Form could not be printed: Dialog box displays and requests user to see system administrator to resolve problem. 

Check to see if printer is configured correctly. Alternatively, user can email form. 

Form could not be saved: Dialog box displays and verifies that registration succeeded; however, the registration information cannot be recalled when updating registration in the future. 

Check user's home directory. Required action depends on the system's configuration.