Unmerging Object Profiles on the EDM

If two object profiles are merged in error, the profiles can easily be separated by unmerging the two profiles. When you unmerge two object profiles, the information is returned to the original profiles, the system records are returned to their original profiles, and any changes that were made after the merge are retained. Any system records that were added while the profiles were merged are associated with the profile that was active at the time. After you unmerge two object profiles, verify that the system records were distributed correctly in the resulting records.

To Unmerge two Merged Object Profiles

1. Obtain information about the object profile that is still active after the merge process, such as the EUID, the system that caused the merge, and so on.

2. Perform a search for the merge transaction, as described in Viewing a Profile's Transaction History on the EDM. (You can also access the Transaction History Search Result page by displaying the active profile on the View/Edit page, and then clicking Transaction History.)

3. From the Results list, select the merge transaction you want to unmerge. (This must be the most recent merge transaction for the profile and must have a function of EUID Merge.)

   The Transaction History page appears.

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   Note –

   The profiles that appear on the Transaction History page display the information contained in the surviving object profile before and after the merge occurred. Select the option button next to the second EUID in the upper portion of the window to view a before image of the non-surviving profile.

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4. In the upper portion of the page, click Unmerge.

   The page changes to display side-by-side images of how the records will appear after they are unmerged.

5. Do one of the following:

   • To finalize the unmerge, click Confirm in the upper portion of the page.

   • To cancel the unmerge and return to the Transaction Comparison page, click Cancel in the upper portion of the page.