System Record Merges

You can merge two system records together only if they originated from the same external system. The system records can belong to the same object profile or each can belong to a different profile. When the merge includes two different object profiles, the profile from which the system record is merged is called the merge from profile; the object profile into which the system record is merged is called the merge to profile. If you merge the only active system record in one object profile into a system record in a different object profile, the merge from profile is deactivated (since there are no active system records remaining, there is nothing from which to create the SBR). During a system record merge, you can select fields from the non-surviving system record to be retained in the surviving system record.