Viewing a Patient’s Telephone Numbers

You can view the telephone numbers contained in a patient’s SBR or in any of the associated system records. You can perform several actions against the displayed patient profile, such as viewing a transaction history, modifying patient information, and so on (for more information, see Viewing a Patient’s Demographic Information).

A patient’s SBR contains the telephone information that is determined to be the most current and accurate information about that patient from all local systems. The system records associated with a patient profile contain the telephone information that is stored in the external systems that share information with the master index application. The information in a patient’s system records might not match the information stored in the patient’s SBR.

Figure 18 View/Edit Page - Telephone Information

To View Telephone Numbers

1. Using one of the search methods described in Searching for Patient Profiles, display the patient profile you want to view on the View/Edit page.

2. To view a telephone number in the SBR:

   1. In the EUID tree in the left portion of the page, expand SBR.

   2. Under SBR, expand Phone.

   3. Under Phone, click the phone type for the telephone number you want to view.

      The Phone view appears.

3. To view a telephone number in a system record:

   1. In the EUID tree in the left portion of the page, expand the system and local ID you want to view.

   2. Under the expanded system and local ID, expand Phone.

   3. Under Phone, click the phone type for the telephone number you want to view.

      The Phone view appears.

   For information about the fields on this page, see About Telephone Fields on the Patient EDM.