If a telephone number for a patient is entered incorrectly or the patient no longer uses an existing number, you can delete the obsolete number from the affected system record. Once a telephone number is deleted from a patient profile, the deletion cannot be undone.
Using one of the search methods described in Searching for Patient Profiles, display the patient profile you want to modify on the View/Edit page.
To delete a telephone number from a system record, do the following:
To delete a telephone number from the SBR, deselect the overwrite check boxes for all field in the address.
You can only delete a telephone number from the SBR if it was originally added directly to the SBR.
Click Commit.
The page refreshes, and the SBR is recalculated based on the new information.