The following topics provide instructions for unmerging profiles and source records.
If object profiles are merged in error, the profiles can easily be separated by unmerging the profiles. When you unmerge object profiles, the information is returned to the original profiles, the source records are returned to their original profiles, and any changes that were made after the merge are retained. Any source records that were added while the profiles were merged are associated with the profile that was active at the time. After you unmerge object profiles, verify that the source records were distributed correctly in the resulting records.
In the MIDM tabbed headings, click Transactions.
Perform a search for the object profiles to unmerge.
For information about the search fields on this page, see About Transaction History Search Fields on the MIDM.
Select a transaction to unmerge from the search results list.
This must be an EUID merge transaction.
Review the two displayed profiles to verify they should be unmerged.
If you are unmerging profiles that were merged in a transaction that included three or four profiles, only the last two profiles merged will be unmerged. The remaining profiles cannot be unmerged.
At the bottom of the page, click Preview Unmerge.
A preview of the unmerged record appears.
Verify the preview, and then click Unmerge.
On the confirmation dialog that appears, click OK.
If two source records are merged in error, the records can easily be separated by unmerging the two source records. When source records are unmerged, the source record that became inactive is reactivated and, if the source record was merged from a different object profile, it is returned to its original profile. The SBR is recalculated for all affected object profiles. Any changes made to the surviving source record following the merge are retained after the unmerge transaction.
Perform a search for the transaction to unmerge.
For information about the search fields on this page, see About Transaction History Search Fields on the MIDM.
Select a transaction to unmerge from the search results list.
This must be a system object merge transaction.
Review the displayed system records and profiles to verify the system records should be unmerged.
If you are unmerging system records that were merged in a transaction that included three or four records, only the last two system records that were merged will be unmerged. The remaining records cannot be unmerged.
At the bottom of the page, click Preview Unmerge.
A preview of the unmerged record appears.
Verify the preview, and then click Unmerge.
To preview the source records involved in the transaction, click View Sources beneath the SBRs you want to view.
On the confirmation dialog that appears, click OK.