Sun Java System Access Manager 7.1 Release Notes

Account Locking feature fails to send email notification when the user's account is locked (6760137)

If the Account Locking feature is enabled and a user is locked out after a defined number of failures, an email notification is not sent.

Workaround. Change the lockOutEmailFrom property as described in Step 2 of the workaround for Password Reset service reports notification errors when a password is changed (6455079) and then restart Access Manager server.