When a password is changed, Access Manager submits the email notification using an unqualified sender name Identity-Server, which results in errors entries in the amPasswordReset logs. For example:
07/19/2006 10:26:04:010 AM PDT: Thread[service-j2ee,5,main] ERROR: Could not send email to user [Ljava.lang.String;@999262 com.sun.mail.smtp.SMTPSendFailedException: 553 5.5.4 <Identity-Server>... Domain name required for sender address Identity-Server |
Workaround: The following workaround is for Solaris systems. For other platforms such as Linux, Windows, or HP-UX, adjust the base installation directory for the specific platform.
In /opt/SUNWam/locale/amPasswordResetModuleMsgs.properties, change fromAddress.label=<Identity-Server> to fromAddress.label=<IdentityServer@myhost.company.com>.
In /opt/SUNWam/locale/amAuth.properties, change the lockOutEmailFrom property from Password-Administrator to Password-Administrator@myhost.company.com.
Restart Access Manager server.