Installation Fails Due to Remaining Files During Uninstallation

If uninstallation fails, components that should have been removed might remain on your host system. In such a case, you must manually remove the components before you reinstall Java ES.

To Remove Remaining Files

The following cleanup steps are required before reinstalling the Java ESafter a failed installation or a failed unconfiguration.

1. Ensure that all the Java ES services are stopped and removed from the Control Panel > Administrative Tools > Services menu.

2. Delete any previously installed Sun folder. If you are not able to delete the folder, restart the system and then delete the folder.

3. Check for any remaining service entries. If any service entry is remaining in Services, you need to clean up the registry by removing the entries. Possible entries are listed in the following table.

   Component Name	Service Entry
   Common Agent Container	Common Agent Container 2 (#CRC:default)
   HADB	HADB4.4MgmtAgent
   Message Queue	MQ3.7UR1_Broker
   Portal Server	sra.gateway.srainstance sra.netletproxy.srainstance sra.rewriterproxy.srainstance
   WebAdminServer	https-admserv70
   Web Console	Web Console 3.0.2 console
   Web Proxy Server	Sun Java System Socks Server 4.0.4 (server1) Sun Java System Web Proxy Server 4.0.4 (proxy-server1) Sun Java System Web Proxy Server 4.0.4 Administration Server
   Web Server	Sun Java System Web Server 7.0 (https-hostname.domainname) Sun Java System Web Server 7.0 Administration Server

4. Clean up the registry.

   Delete HKEY_LOCAL_MACHINE\Software\Sun Microsystems\Entsys5\Installer.

5. If you perform any of the previous steps, restart the system before you start the installation.