Component Troubleshooting Information

Configuration File 

AccessManager-base\Config\AMConfig.properties

Log and Debug Files 

Log file directory: 

AccessManager-base\Logs

Debug file directory: 

AccessManager-base\Debug

Debug Mode 

Refer to the Sun Java System Access Manager Developer’s Guide.

Log Files 

Log file directory: 

ApplicationServer-base\Setup\

Application Server instance log directory (default location for the initially created instance): 

JaveES-install-dir\appserver\

Message log file name: server.log, for each server instance.

Configuration Files 

Configuration file directory: ApplicationServer-base\Config.

Troubleshooting 

Refer to the Sun Java System Application Server Enterprise Edition Troubleshooting Guide.

Log Files 

Installation log file can be found in tmp folder.

Configuration log files: 

• DirectoryServer-base.Atimestamp

• DirectoryServer-base.Btimestamp

For information about managing log files, refer to the Sun Java System Directory Server Administration Guide

Troubleshooting 

Refer to the Sun Java System Directory Server Administration Guide.

Log Files 

• HADB.properties

• mgt.cfg

Executable Location 

JavaES-install-dir\Hadb\4.4.1-7\lib

Troubleshooting 

Refer to the High Availability Session Store Administrator’s Guide.

Log Files 

Installation Log file: 

MessageQueue-base\var\instances\instance-name\log

Refer to the Sun Java System Message Queue 3.7 UR1 Administration Guide.

Troubleshooting 

For performance problems, refer to Chapter 11, Analyzing and Tuning a Message Service, in Sun Java System Message Queue 3.7 UR1 Administration Guide.

Message Queue troubleshooting is discussed in Chapter 12, Troubleshooting Problems, in Sun Java System Message Queue 3.7 UR1 Administration Guide. and the Message Queue Forum, at: http://swforum.sun.com/jive/forum.jspa?forumID=24.

Additional articles are available in Knowledge Base, at http://developers.sun.com/prodtech/msgqueue/reference/techart/index.html.

Configuration Files 

For Monitoring Console: 

• MonitoringConsole-base\WEB-INF\web.xml

For Monitoring Framework: 

• JavaES-install-dir\share\mfwk\config\mfwk.properties

Log Files 

For Monitoring Console: 

• JavaES-install-dir\share\webconsole\console\console_config_log

For Monitoring Framework: 

• JavaES-install-dir\share\mfwk\logs

Troubleshooting 

If you cannot access Monitoring Console, refer to Troubleshooting the Monitoring Console in Sun Java Enterprise System 5 Monitoring Guide. For troubleshooting Monitoring Console, refer Troubleshooting the Monitoring Framework in Sun Java Enterprise System 5 Monitoring Guide.

Debug Logs 

Portal gateway debug logs are located in the PortalServer-base\debug directory.

Logs for Portal Server services (such as NetFile) are in AccessManager-base\debug directory when logging is turned on from Access Manager Administration Console.

Log Files and Debug Files 

Portal Server log files are: 

• psadmin logs: PortalServer-base\data\admin

• Configuration logsPortalServer-base\data\config

• Portal Server instance logs: PortalServer-base\data\portals\portal-id\logs\instance-id

Log Files 

Default log file:ServiceRegistry-base\domains\registry\logs\server.log

For more information, refer to the Service Registry 3.1 Administration Guide.

Troubleshooting 

Refer to the Service Registry 3.1 Administration Guide.

Log Files 

Default log files: 

• JavaES-install-dir\instance-name\config\logs\errors

• JavaES-install-dir\instance-name\config\logs\access

• JavaES-install-dir\admin-name\config\logs\errors

• JavaES-install-dir\admin-name\config\logs\access

For more information, refer Sun Java System Web Proxy Server Administration Guide.

Troubleshooting 

Refer to the Sun Java System Web Proxy Administration Guide.

Log Files 

The errors log file and the access log file are located in the WebServer-base\WebServer_Install.log directory.

The errors log file lists all the errors that the server has encountered. The access log records information about requests to the server and the responses from the server. For more information, refer to the Sun Java System Web Server 7.0 Administrator’s Guide.

Troubleshooting 

Refer to the Sun Java System Web Server 7.0 Troubleshooting Guide.

Configuration File Directory 

WebServer-base\https-instance-name\config