Online Help

The Online Help button for the Address Book channel is missing. (6193284)

Description:

The “Help” icon for AddressBook channel displays a “page not found” exception in the Browser.

Solution:

None.

The Portal Server Online Help links are broken in an Identity Server-Portal Server separated environment. (6197755)

Description:

This problem occurs when Portal Server is installed on the web containers, IBM WebSphere, and BEA WebLogic.

Solution:

For BEA WebLogic

1. In a terminal window, on the Portal Server machine change to the following directory:

   cd /BEAInstall-base/user_projects/domains/mydomain/applications/DefaultWebApp

2. Type:

   ln -s /AccessManager-base/public_html/online_help/ online_help

   If the DeafaultWebApp directory is not available in /BEAInstall-base/user_projects/domains/mydomain/applications, type the following commands in a terminal window:

   cp /BEAInstall-base/weblogic81/common/templates/applications/DefaultWebApp.jar /tmp cd /tmp jar -xvf DefaultWebApp.jar cd /tmp/_apps_/ cp -R DefaultWebApp /BEAInstall-base/user_projects/domains/mydomain/applications

For Websphere

1. In a terminal window on the Portal Server machine, change to the following directory:

   cd IBMInstall-base/IBM/WebSphere/Express51/AppServer/installedApps/DefaultNode/DefaultApplication.ear/DefaultWebApplication.war

2. Type:

   ln -s AccessManager-base/SUNWam/public_html/online_help/ online_help