Sun Java Enterprise System Release Notes for HP-UX

Sun Java™ Enterprise System Release Notes for HP-UX

Version 2005Q4

Part Number 819-8007-10

This document contains important information available at the time of release of Sun Java Enterprise System 2005Q4 for HP-UX. Known limitations and problems, installation notes, and other information are addressed here. Read this document before installing the Sun Java Enterprise System software.

These release notes can be found at the Sun Java Enterprise System documentation web site at http://docs.sun.com/app/docs/prod/entsys.05q4. Check the web site before installing and setting up your software and then periodically thereafter to view the up-to-date release notes and product documentation.

This document contains the following sections:

Third-party URLs are referenced in this document and provide additional, related information.


Note

Sun is not responsible for the availability of third-party web sites mentioned in this document. Sun does not endorse and is not responsible or liable for any content, advertising, products, or other materials that are available on or through such sites or resources. Sun will not be responsible or liable for any actual or alleged damage or loss caused by or in connection with the use of or reliance on any such content, goods, or services that are available on or through such sites or resources.



Release Notes Revision History

Table 1  Revision History 

Date

Description

February 2006

Revenue release.

November 2005

Beta release.


About Sun Java Enterprise System 2005Q4 for HP-UX

This section contains the information you need to install the Sun Java Enterprise System software in a HP-UX operating environment. This section covers the following topics:


What’s New in This Release

This section lists the new features for Java ES 2005Q4. To continue adding value for Sun customers, Sun has added enhancements to the existing products. The following fully supported products have been added to the Java Enterprise System license and are maintained by the same systematic features as the rest of the Java Enterprise System portfolio:


Platform support for system level:

This section describes the current OS and browser support for Java ES 2005Q4.

Operating System:

Supported Browsers:

Sun Java Enterprise System Components for HP-UX

The following components are supported in the HP-UX version of Sun Java Enterprise System:

Unsupported Components on HP-UX

Sun Java Enterprise System on HP-UX does not support the following components and features:

Hardware and Software Requirements

This HP-UX release of Sun Java Enterprise System is supported only on HP-UX 11i (11.11) PA-RISC platforms. The following table lists the hardware and software Requirements for the complete installation of Java ES requirements:

Table 3  Hardware and Software Requirements for the complete installation of Java ES

Operating System

Minimum Hardware

Minimum RAM

RAM Recommended

RAM

Swap Space

HP-UX11.11

PA-RISC 800MHz

2 GB

4GB

4196 Mbytes or above

6 GB

RAM And HDD Requirements

For Sun Java Enterprise System to be installed on an HP-UX system, the following criteria should be met:

Space and Memory Requirements

Sun Java Enterprise System and its associated components requires a minimum of 2 Gbytes of disk space. The following table lists the space and memory requirements for the various components.

Table 4  Component Disk Space and RAM Requirements 

Component

Minimum Disk Space and RAM Requirements for Installation

Access Manager

250 Mbytes of disk space; 512 Mbytes of RAM

Administration Server

200 Mbytes of disk space; 256 Mbytes of RAM

Application Server

700 Mbytes of disk space; 2 Gbytes of RAM

Calendar Server

500 Mbytes of disk space; 256 Mbytes of RAM

Communications Express

250 Mbytes of disk space; 256 Mbytes of RAM

Directory Proxy Server

300 Mbytes of disk space, 256 Mbytes of RAM

Directory Server

250 Mbytes of disk space, 256 Mbytes of RAM

Instant Messaging

300 Mbytes of disk space, 256 Mbytes of RAM

Message Queue

20 Mbytes of disk space, 256 Mbytes of RAM

Messaging Server

500 Mbytes of disk space, 256 Mbytes of RAM

Portal Server, Portal Server SRA

700 Mbytes of disk space; 2 Gbytes of RAM

Web Server

300 Mbytes of disk space; 256 Mbytes of RAM

Web Proxy Server

250 Mbytes of disk space; 256 Mbytes of RAM

Service Registry

250 Mbytes of disk space; 256 Mbytes of RAM

For more information on disk space and RAM requirements, refer to the respective release notes listed in Bugs Fixed in This Release.

Software Requirements

HP-UX Software Group Requirement

This HP-UX release of Sun Java Enterprise System requires the following Perl programming language packages:

Perl (B.5.6.1.F) HP-UX11i

Java 2 Standard Edition Requirement

This HP-UX release of Sun Java Enterprise System is certified with Java 2 Standard Edition (J2SE) 1.5.0.01.00 from Hewlett Packard.

Install Java 2 Standard Edition (J2SE) 1.5.0 (JDK and JRE) before running Sun Java Enterprise System 2005Q4 installer or installing any of its components.

If your system already has J2SE 1.5.0.01.00 runtime environment package Jrel5, installed without the J2SE 1.5.0.01.00 development tools package, Jdk15, install the development tools package prior to installing the Java Enterprise System. This package contains several facilities required by the Java Enterprise System. See the Java Enterprise System Installation Guide at http://docs.sun.com/doc/819-2328 for details on how to determine the version of J2SE installed on your system and how to prepare your system prior to installing Java Enterprise System.

  To Gather Information About the J2SE Installation

  1. Inspect the symbolic link /usr/jdk/entsys-j2se to determine the location of the J2SE installation used by Java Enterprise System:
  2. # ls -l /usr/jdk/entsys-j2se

  3. Note the location the link points to /opt/java1.5 for example.
  4. Note down the version number.
  5. Determine the version of the J2SE installation used by Java Enterprise System:
  6. /opt/java1.5/bin/java -fullversion

    For each of the required packages do the following:

    Display information about all instances of the package:

    swlist -l product Jre15

    swlist -l product Jdk15


Bugs Fixed in This Release

The table below describes the bugs fixed in Java Enterprise System 2005Q4. If a component is not listed, no bugs were fixed for 2005Q4.

Table 5  Bugs Fixed in this Release

Bug Number

Description

Miscellaneous Installation Issues

6225803, 6225809

Multiple versions of comm_dsetup.pl exist

6210690

Cannot install Directory Server and Messaging Server with their respective Administration Servers on Sun Cluster HA environment

6182249

If installer cannot connect to X11 window server, silent install falls

5103675

When installing Administration Server, GUI Installer does not prompt for FQDN

5020621

Password exposed during CD installation

Access Manager Installation

5045612

Protocol cannot be entered for an existing console

5048518

Instance creation on Web Server throws exception

Application Server Installation

5110257

If previous versions of Application Server exist on system installation fails

6300530

Cannot install Application Server load balancing plug-in without also installing Web Server

Messaging Server Configuration

6206104

Need tools to correct bad store.sub.

6199714

Vacation text is garbage when saved. Hard returns are not retained

Messenger Express/Communications Express

6196347

Save attachment no longer works

6192219

Regression: Automatic Spell Check was Removed

Delegated Administrator

6239311

The Domain Disk Quota value is lost if you change the Domain status or Mail Service status of a full organization

Portal Server

 

5106639

SRA needs rule update for amconsole CSS.

6265800

Wrong version displayed after upgrade

6186633

Netlet crashes after making connection (approximately 10 to 15 seconds) with remote server.

6267944

The version of Portal Server Secure Remote Access is not displayed after upgrade.

6267783

Informative and useless page provided to the user when logging in to Portal Server.

6278810

Cannot deploy portal on port 443.

6286949

pdeploy fails when portal is SSL enabled.

5085361

Portal Server desktop does not work correctly with a Load Balancer that does SSL termination

6285755

Invoking proxylet rules window, error is shown in the page.

6273080

Get blank page exception in server.log instead of anonymous portal desktop

6211569

UWC address book channel does not work with proxy authentication

6229250

MS Address Book is not accessible on Portal Desktop

6254381

XMLProvider is not synchronized properly.

5082722

Hard Limit of 30 netlet rules

6216175

UWC address book channel fails (also requires 118540–09 or later)

6224122

Applet signing certificate has expired.

6225341

proxy-auth fails for MS addressbook

6229071

UWC Calendar Mail Tab link

6230844

Unable to save proxylet rules after upgrade

5101574

perftune not up to date with AS 8.1

6184747

Provide reset option in context for mail, addressbook, and calendar

6189951

AS 8.1 Multibyte characters garbled in Portal service Admin console.

6192579

Gateway doesn’t start after upgrade.

6201701

After proxylet is downloaded the desktop pages does not get downloaded.

6207552

The proxylet admin window appears different after upgrade.

6208239

IllegalStateException accessing authless Mobile desktop.

6209451

During upgrade the deploy of portal-webapp fails.

6209931

After upgrade (6.3 to 6.3.1) gateway does not start.

6209932

psupgrade script prompts to run wcconfig when it is not needed.

6211208

Portal product name is displayed incorrectly.

6212866

Portal Services not loaded during configuration after psconfig with scrubds option.

6212868

Portal reconfig fails after psconfig with unconfigure.

6213441

perftune does not pass passwords to amtune.

6214157

netlet does not load with Java webstart after upgrade.

6214602

netlet proxy not working after upgrade from Java ES 2004Q2 to Java ES 2005Q1.

6214609

WSRP broken on appserver 7.0 after upgrade.

6216521

upgradePS script fails to deploy portal.

6218094

Gateway starts in chroot mode only with debug option.

6218887

Policy evaluation is disabled in desktop.

Portal Server SRA Issues

 

6215043

Deploy fails in interactive mode of portal server SRA configuration.

Web Proxy Server

 

6265163

Java ES 2005Q4: Web Proxy Server reinstallation fails

Compatibility Issues

When you run the Java ES installer, Access Manager 7 2005Q4 has two installation types (or modes):

Portal Server, Messaging Server, Calendar Server, Instant Messaging, and Delegated Administrator are not compatible with the Access Manager 7 2005Q4 enhanced (7.x) installation type. If you are installing Access Manager with Portal Server, Messaging Server, Calendar Server, Instant Messaging, or Delegated Administrator, you must select the Access Manager compatible (6.x) installation type (which is the default value).

For more information, see the Access Manager Release Notes:

http://docs.sun.com/doc/819-8002.

Compatibility Issues Between Components

The table below highlights some of the compatibility issues in Java ES 2005Q4 components. For specific information, use the links above to access the appropriate component-level release note.

Table 6  Compatibility Issues Between Components

Component

Issue

Access Manager 7 2005Q4

The new functional capabilities of Release 4 Access Manager involve a number of new interfaces. Access manager support for these new interfaces is enabled by configuring Access Manager to run in enhanced (Realm) mode. However, Realm mode is not compatible with the earlier Java ES 2005Q1 or 2004Q2 Access Manager. For example, directory data has to be migrated to support Realm mode operation. The enhanced Access Manager Console is needed to support enhanced Access Manager services. In addition, Realm Mode does not support other Java ES components, such as Portal Server, Communications Express, Messaging Server, and others. To support backward compatibility, Release 4 Access Manager can be configured to run in Legacy mode.

Legacy mode is necessary to support other Java ES components, as well as Access Manager policy agents, which cannot currently interoperate with Access Manager in Realm mode. This incompatibility is an important upgrade consideration, and means in most Java ES deployments, that Access Manager should be upgraded to Release 4 Legacy mode.

Application Server Enterprise Edition 8.1 2005Q2

The asaadmin commands -secure and —s options do not have the same behavior as in previous releases. See the product release notes for a detailed solution (as well as CR 6296862).

Communications Express Java ES 2005Q4

An incompatibility was introduced in Java ES 2005Q4 Communications Express user interface(UI):

Java ES 2005Q4: You must supply the Start Time and End Time of the event.

Java ES 2005Q1: You must supply the Start Time and Duration of the event.

Communications Services Delegated Administrator 6 2005Q4

This component has two issues:

  1. Access Manager now has two install types: Realm mode and Legacy mode. Legacy mode is the default.
  2. Upgrading Access Manager from version 6.x to 7.0 (Java ES Release 4) without upgrading Delegated Administrator to version 6 2005Q4 (Java ES Release 4). In the Delegated Administrator console or utility, user creation with mail or calendar service will fail. See the release notes for a detailed solution.

Message Queue 3 2005Q1 (3.6)

Interface Stability: Sun Java Message Queue uses many interfaces that can help administrators automate tasks. Appendix B in the Message Queue Administration Guide classifies the interfaces according to their stability. The more stable an interface, the less likely it is to change in subsequent versions of the product.

Deprecation of Password Options: The following options have been deprecated for security reasons:

-p

-password

-dbpassword

-ldappassword

Messaging Server 6 2005 Q4

The User Administration console does not work for Messaging Server 6 2005Q4 on Java ES 2005Q1. If you open an Administration console you can manage to start and stop other product components. But when you select Messaging Server, the Administration console does not open a new window for Messaging Server 6. See the release note for a solution.

Java ES 2005Q4 Installer

The Java ES 2005Q4 installer presents a new alert regarding the selection of a web container. For each component in the following list, you can install a Java ES web container or you can use a compatible web container that is already installed. This alert does not appear in Java ES 2004Q2 or Java ES 2005Q1:

  • Sun Java System Web Server 6.1 SP5 2005Q4
  • Sun Java System Application Server Enterprise Edition 8.1 2005Q2 Update 2
  • A compatible Web container previously installed on this system.

Instant Messaging 7 2005Q4

This issue is applicable to administrators who do not wish to upgrade the Instant Messaging Server from Java ES 2004Q2 to Java ES 2005Q1 or Java ES 2005Q4. For more information see “The default factory is different in Java ES 2004Q2 and Java ES 2005Q1 (6200472)” on page 32. Also, after upgrading (on a Java ES 2004Q2 system) all shared components to Java ES 2005Q4 Instant Messenger multiplexor throws an exception. See the product release for the latest resolution. Essentially, Java ES 2004Q2 Instant Messaging is incompatible with Java ES 2005Q4 shared components.


Important Information

This section covers the following topics:

Component Release Notes

All information on specific Sun Java Enterprise System components appears in the respective component release notes. Release notes for the components can be found at:

HP-UX Patch Requirements

This section covers the following topics:

Getting HP-UX Patch Updates for Sun Java Enterprise System

To find the patch requirements for a particular Sun Java Enterprise System component, refer to the respective release notes listed in Component Release Notes.

  To get HP-UX 11.11i Patches

  1. Click Login in the IT Resource panel.
  2. The Login/Register page appears.

    If you do not have a login, you need to create one:

    1. Click Register under New Users.
    2. The Registration Information page appears.

    3. Enter details such as Name, Company Name, Password, and so on.
    4. Click Finish.
    5. You will receive a confirmation mail from ITRC specifying your User ID. Use this User ID and password to successfully log in to the ITRC site.

  3. Enter your User ID and password and click Login.
  4. The IT Resource page appears.

  5. Click Patch/firmware database under the Maintenance and support (HP products) section.
  6. The patch/firmware database page appears.

  7. Enter the patch name that you need to download under the Find a specific patch section.
  8. For example: Access Manager needs PHSS_30966 to be installed. When you do a search for this patch, the following results are displayed:

    1. Exact patch you searched for
    2. Equivalent patch recommended by Hewlett Packard
    3. Most recent version of the patch you searched for
  9. Select the version of the patch you want to download.
  10. Click Add to the selected patch list.
  11. The Download option for that patch is displayed.

  12. Follow the instructions given in the download option to install the required patch.

HP-UX Packages Required to Run Java Enterprise System Components

The following system packages also need to be installed for some of the Java Enterprise System components to be run on HP-UX:

Patch Information

For more information on patches for a given component, refer to the Component Release Notes.

In addition, go to SunSolve at http://sunsolve.sun.com.. Navigate to the Patch Portal. Click “Recommended Patch Clusters” and choose “Java Enterprise System Component Patches”. You can find the product in which they are looking for patches and click on that product link.

For detailed information about Upgrade procedure for any product component from JES3 to JES4 refer Sun Java Enterprise System 2005Q4 Upgrade Guide for HP-UX located at http://docs.sun.com/app/docs/doc/819-4460.

Support for Netscape Security Services 3.9.5

Version 3.9.5 of the Netscape security libraries are included in Java Enterprise System. Directory Server, Directory Proxy and Administration Server may depend on the older version (3.3.x) of these libraries also installed under /opt/sun/private/lib while all other component products that depend on these libraries depend on the newer version (3.9.5) installed under /opt/sun/private/lib.

Version 3.9.5 of the Netscape security libraries is included in Sun Java Enterprise System. Directory Server, Directory Proxy Server, and Administration Server depend on the version of the libraries installed under /opt/sun/private/lib.

Accessibility Features for People With Disabilities

To obtain accessibility features that have been released since the publishing of this media, consult Section 508 product assessments available from Sun upon request to determine which versions are best suited for deploying accessible solutions. Updated versions of applications can be found at http://sun.com/software/javaenterprisesystem/get.html.

For information on Sun’s commitment to accessibility, visit http://sun.com/access.


HP-UX Installation Notes

The procedures and tasks of installing Sun Java Enterprise System in the HP-UX environment are quite similar to the instructions for installing in the Solaris environment. For all basic Sun Java Enterprise System installation instructions, refer to the Sun Java Enterprise System Installation Guide for Unix http://docs.sun.com/app/docs/doc/819-2328

However, there are some installation differences for HP-UX. The following sections describe issues and tasks that are specific to HP-UX:

Features That Are Not Supported

Java Enterprise System on HP-UX does not support Sun Cluster, Sun Remote Services Net Connect, third party web containers (BEA WebLogic or IBM WebSphere), or Apache and IIS web servers.

Getting the Sun Java Enterprise System Software

  1. Go to:
  2. http://www.sun.com/software/javaenterprisesystem/index.xml

  3. Download the HP-UX zip file.
  4. Unzip the file:
  5. unzip java_es_05q4-hpux-parisc.zip

    The directory folder will be HPUX_PA-RISC.


Note

Before you install Java ES on HP-UX read “Preparing for Installation” in the Sun Java Enterprise System 2005Q4 Installation Guide for UNIX at

(http://docs.sun.com/source/819-2328).


The following table lists the items in a Sun Java Enterprise System HP-UX distribution.

Table 7  Example Sun Java Enterprise System Package Contents 

Item

Description

HPUX/Copyright

Copyright notice for this distribution of Sun Java Enterprise System.

HPUX/README

README file for this distribution of Sun Java Enterprise System.

HPUX/HPUX_PA-RISC/installer

Sun Java Enterprise System installation program.

HPUX/HPUX_PA-RISC/Product/

Directories containing subdirectories with packages, tools, localization files, and other files used by Sun Java Enterprise System during installation.

Installing Sun Java Enterprise System Software From a DVD

The following are the steps for installing Sun Java Enterprise System Software from a DVD:

  1. Create a new directory
  2. mkdir <installer-dirname>

  3. Insert DVD and mount it.
  4. mount -o ro,rr,cdcase <mountTarget> <installer-dirname>

  5. Change directory
  6. cd <installer-dirname>/HPUX/HPUX_PA-RISC/

  7. sh installer

Directory, Command, and Path Equivalencies

The following tables list the HP-UX directories, commands and paths equivalent to Solaris.

Table 8  HP-UX Directory and Path Equivalencies to Solaris

Solaris

HP-UX

Description

/opt

/opt/sun

Default installation directory

/var

/var/opt/sun

Default configuration file directory

/etc

/etc/opt/sun

Default installation and configuration directory

/var/opt/mps/serverroot

/opt/sun/mps/serverroot

Default server root for Directory Server, Administration Server and Directory Proxy Server

/var/sadm/install/logs

/var/opt/sun/install/logs

Default installation logs directory

/var/sadm/prod/entsys

/var/sadm/prod/entsys

Default installer location

/usr/jdk/entsys-j2se

/usr/jdk/entsys-j2se

Default latest jre link

/var/sadm/install/productregistry

/var/adm/sw/productregistry

Product registry location

Table 9  HP-UX Command Equivalencies to Solaris

Solaris

HP-UX

Description

pkginfo

swlist

To view Sun Java Enterprise System packages along with package parameters

pkginfo -v

swlist -v

To view Sun Java Enterprise System packages with release information

pkgrm

swremove

To remove Sun Java Enterprise System packages

pkgadd

swinstall

To install Sun Java Enterprise System packages

pkgparam

swlist

To view package parameters along with Sun Java Enterprise System packages

prodreg

swlist sun-*

To view Sun Java Enterprise System installed software

Default Installation Directories for Sun Java Enterprise System Components

The Sun Java™ Enterprise System installer automatically installs components in default directories unless you specify otherwise. In most cases, you can specify a custom location to override a default location when you are using the Configure Now option.

Installation directories for the following components have restrictions:

The following table lists the default installation directories for the Sun Java Enterprise System components.

Table 10  Default Installation Directories 

Label and State File Parameter

Default Directory

Comment

Access Manager
CMN_IS_INSTALLDIR

/opt/sun

 

Application Server
CMN_AS_INSTALLDIR

/opt/sun

All utilities, executables, and libraries of Application Server are here.

 

/var/opt/sun/appserver/domains

Default area under which administrative domains are created.

Calendar Server
CMN_CS_INSTALLDIR

/opt/sun

 

Communications Express
CMN_UWC_INSTALLDIR

/opt/sun/uwc

 

Directory Server, Server Root
CMN_DS_SERVER_ROOT

/opt/sun/mps/serverroot

 

Directory Preparation Script

/opt/sun/comms/dssetup

 

Directory Proxy Server
CMN_DPS_INSTALLDIR

/opt/sun

 

Instant Messaging
CMN_IIM_INSTALLDIR

/opt/sun

 

Instant Messaging Resource Directory
CMN_IIM_DOCSDIR

/opt/sun/im/html

 

Instant Messaging Online Help  Directory
CMN_IIM_DOCSHELPDIR

/opt/sun/im/html/en/imhelp

 

Message Queue

Not applicable

You cannot change the installation directories, so there is no field in the installer or parameter in the state file.

Messaging Server
CMN_MS_INSTALLDIR

/opt/sun

 

Portal Server
CMN_PS_INSTALLDIR

/opt/sun

 

Portal Server Secure Remote Access
CMN_SRA_INSTALLDIR

/opt/sun

Portal Server Secure Remote Access Core must be installed in the same directory as Portal Server.

Web Server
CMN_WS_INSTALLDIR

/opt/sun

By default the contents of the webserver gets stored in this webserver directory.

Service Registry
CMN_REG_SERVER_ROOT

/opt/sun

 

Web Proxy Server
CMN_WPS_INSTALLDIR

/opt/sun

 

Installable Packages

The following sections list the HP-UX 11.11i packages installed by the Sun Java Enterprise System installer:

Uninstall Packages for Java Enterprise System on HP-UX

The following table lists the uninstall packages for Sun Java Enterprise System.

Table 11  Uninstall Packages for Java Enterprise System on HP-UX 

Component

Packages

Uninstall program

sun-entsys-uninstall

sun-entsys-uninstall-l10n

Java Enterprise System Packages on HP-UX Installed for Components

This section lists installed Java Enterprise System packages on HP-UX for each Sun Java Enterprise System component.

Access Manager HP-UX Packages

Table 12  Access Manager Packages for HP-UX 

Component

Packages

Access Manager

sun-commcli-comic

sun-commcli-comis

sun-identity-external

sun-identity-sfodb

sun-identity-utils

sun-identity-clientsdk

Administration Console

sun-identity-console

sun-identity-console-sdk

sun-identity-password

sun-identity-sci

Mobile Access

sun-identity-mobileaccess

sun-identity-mobileaccess-config

Identity Management and Policy Services Core

sun-identity-services

sun-identity-services-config

sun-identitiy-distauth

Common Domain Services for Federation Management

sun-identity-federation

Access Manager SDK

sun-identity-samples

sun-identity-sdk

sun-identity-sdk-config

Locale packages

sun-identity-sdk-de

sun-identity-sdk-es

sun-identity-sdk-fr

sun-identity-sdk-ja

sun-identity-sdk-ko

sun-identity-sdk-zh_CN

sun-identity-sdk-zh_TW

sun-identity-mobileaccess-de

sun-identity-mobileaccess-fr

sun-identity-mobileaccess-es

sun-identity-mobileaccess-ja

sun-identity-mobileaccess-ko

sun-identity-mobileaccess-zh_CN

sun-identity-mobileaccess-zh_TW

Administration Server HP-UX Packages

Table 13  Administration Server Packages for HP-UX 

Component

Packages

Administration Server

sun-adminsvr-asvc

sun-adminsvr-asvcp

sun-adminsvr-asvr

sun-adminsvr-asvu

sun-adminsvr-asvmn

Locale packages

sun-admin-server-de

sun-admin-server-es

sun-admin-server-fr

sun-admin-server-ja

sun-admin-server-ko

sun-admin-server-zh_CN

sun-admin-server-zh_TW

sun-server-console-de

sun-server-console-es

sun-server-console-fr

sun-server-console-ja

sun-server-console-ko

sun-server-console-zh_CN

sun-server-console-zh_TW

Application Server HP-UX Packages

Table 14  Application Server Packages for HP-UX 

Component

Packages

Application Server
Enterprise and Standard Edition)

sun-asJdbcDrivers

sun-asac

sun-asacee

sun-ascml

sun-ascmn

sun-ascmnse

sun-asdem

sun-asdemdb

sun-ashdm

sun-asjdoc

sun-aslb

sun-asman

sun-asmanee

sun-asu

sun-asuee

sun-asut

sun-aswbcr

Point Base Server

sun-asdb

Locale packages

sun-asacee-de

sun-ascmnse-de

sun-asu-de

sun-asuee-de

sun-asacee-es

sun-ascmnse-es

sun-asu-es

sun-asuee-es

sun-asacee-fr

sun-ascmnse-fr

sun-asu-fr

sun-asuee-fr

sun-asacee-ja

sun-ascmnse-ja

sun-asu-ja

sun-asuee-ja

sun-asacee-ko

sun-ascmnse-ko

sun-asu-ko

sun-asuee-ko

sun-asacee-zh_CN

sun-ascmnse-zh_CN

sun-asu-zh_CN

sun-asuee-zh_CN

sun-asacee-zh_TW

sun-ascmnse-zh_TW

sun-asu-zh_TW

sun-asuee-zh_TW

Calendar Server HP-UX Packages

Table 15  Calendar Server Packages for HP-UX 

Component

Packages

Calendar Server

sun-calendar-api

sun-calendar-core

Locale packages

sun-calendar-core-de

sun-calendar-core-ko

sun-calendar-core-es

sun-calendar-core-zh_CN

sun-calendar-core-fr

sun-calendar-core-zh_TW

sun-calendar-core-ja

Communications Express HP-UX Packages

Table 16  Communications Express Packages for HP-UX 

Component

Packages

Communications Express

sun-uwc

Locale packages

sun-uwc-de

sun-uwc-es

sun-uwc-fr

sun-uwc-ja

sun-uwc-ko

sun-uwc-zh_CN

sun-uwc-zh_TW

Directory Server HP-UX Packages

Table 17  Directory Server Packages for HP-UX 

Component

Packages

Directory Server

sun-dirsvr-dsvpl

sun-dirsvr-dsvcp

sun-dirsvr-dsvr

sun-dirsvr-dsvu

sun-dirsvr-dsvmn

sun-dirsvr-dsvx

Locale packages

sun-directory-server-de

sun-directory-server-es

sun-directory-server-fr

sun-directory-server-ja

sun-directory-server-ko

sun-directory-server-zh_CN

sun-directory-server-zh_TW

Directory Proxy Server HP-UX Packages

Table 18  Directory Proxy Server Packages for HP-UX 

Component

Packages

Directory Proxy Server

sun-directory-proxy-server

Locale packages

sun-directory-proxy-server-de

sun-directory-proxy-server-es

sun-directory-proxy-server-fr

sun-directory-proxy-server-ja

sun-directory-proxy-server-ko

sun-directory-proxy-server-zh_CN

sun-directory-proxy-server-zh_TW

Instant Messaging HP-UX Packages

Table 19  Instant Messaging Packages for HP-UX 

Component

Packages

Instant Messaging Server Core

sun-im-apidoc

sun-im-install

sun-im-mux

sun-im-server

Instant Messaging Resources

sun-im-client

sun-im-olh

Access Manager Instant Messaging Service

sun-im-ident

Locale packages

sun-im-client-de

sun-im-ident-ja

sun-im-install-zh_TW

sun-im-client-es

sun-im-ident-ko

sun-im-olh-de

sun-im-client-fr

sun-im-ident-zh_CN

sun-im-olh-es

sun-im-client-ja

sun-im-ident-zh_TW

sun-im-olh-fr

sun-im-client-ko

sun-im-install-de

sun-im-olh-ja

sun-im-client-zh_CN

sun-im-install-es

sun-im-olh-ko

sun-im-client-zh_TW

sun-im-install-fr

sun-im-olh-zh_CN

sun-im-ident-de

sun-im-install-ja

sun-im-olh-zh_TW

sun-im-ident-es

sun-im-install-ko

sun-im-ident-fr

sun-im-install-zh_CN

Message Queue HP-UX Packages

Table 20  Message Queue Packages for HP-UX 

Component

Packages

Message Queue Enterprise Edition

sun-mq

sun-mq-config

sun-mq-var

sun-mq-ent

sun-mq-jaxm

sun-mq-capi

sun-mq-jmsclient

sun-mq-xmlclient

Locale packages

sun-mq-de

sun-mq-es

sun-mq-fr

sun-mq-ko

sun-mq-ja

sun-mq-zh_CN

sun-mq-zh_TW

Messaging Server HP-UX Packages

Table 21  Messaging Server Packages for HP-UX 

Component

Packages

Messaging Server

sun-messaging-install

sun-messaging-mmp

sun-messaging-imta

sun-messaging-sieveui

sun-messaging-webmail

sun-messaging-msg

sun-messaging-msg_en

sun-messaging-msglib

sun-messaging-msma

Locale packages

sun-messaging-l10n-de

sun-messaging-l10n-es

sun-messaging-l10n-fr

sun-messaging-l10n-ja

sun-messaging-l10n-ko

sun-messaging-l10n-zh_CN

sun-messaging-l10n-zh_TW

Portal Server HP-UX Packages

Table 22  Portal Server Packages for HP-UX 

Component

Packages

Portal Server

sun-portal-abchannel

sun-portal-calendarapi

sun-portal-configurator

sun-portal-container

sun-portal-core

sun-portal-desktop

sun-portal-desktopadmin

sun-portal-desktopapi

sun-portal-desktopdatamgmt

sun-portal-desktopextension

sun-portal-desktopserviceconfig

sun-portal-discussions

sun-portal-instantmessaging

sun-portal-jchdt

sun-portal-jcifs

sun-portal-jsptaglib

sun-portal-kssl

sun-portal-l10n-configurator

sun-portal-mail

sun-portal-migration

sun-portal-mobileaccess

sun-portal-mobileaccess-doc

sun-portal-mobileaccess-identity

sun-portal-mobileaccessstatic

sun-portal-netmail

sun-portal-onlinehelp

sun-portal-portlet

sun-portal-portletsample

sun-portal-portlettck

sun-portal-proxylet

sun-portal-proxylet-config

sun-portal-rewriter

sun-portal-rewriteradmin

sun-portal-rhino

sun-portal-sample

sun-portal-sdk

sun-portal-searchadmin

sun-portal-searchserver

sun-portal-searchui

sun-portal-ssoadapter

sun-portal-ssoadapteradmin

sun-portal-subscriptions

sun-portal-webnfs

 

sun-portal-wsrpcommon

sun-portal-wsrpconsumer

sun-portal-wsrpconsumerconfig

sun-portal-wsrpconsumersample

sun-portal-wsrpproducer

sun-portal-wsrpproducersample

Locale packages

sun-identity-mobileaccess-core-de

sun-mobileaccess-core-de

sun-portal-config-de

sun-portal-core-de

sun-portal-identity-de

sun-portal-sra-config-de

sun-portal-sra-core-de

sun-portal-sra-gateway-core-de

sun-portal-sra-identity-de

sun-portal-sra-netlet-core-de

sun-identity-mobileaccess-core-es

sun-mobileaccess-core-es

sun-portal-config-es

 

sun-portal-core-es

sun-portal-identity-es

sun-portal-sra-config-es

sun-portal-sra-core-es

sun-portal-sra-gateway-core-es

 

sun-portal-sra-identity-es

sun-portal-sra-netlet-core-es

sun-identity-mobileaccess-core-fr

sun-mobileaccess-core-fr

sun-portal-config-fr

sun-portal-core-fr

sun-portal-identity-fr

sun-portal-sra-config-fr

sun-portal-sra-core-fr

sun-portal-sra-gateway-core-fr

sun-portal-sra-identity-fr

sun-portal-sra-netlet-core-fr

 

sun-identity-mobileaccess-core-ja

sun-mobileaccess-core-ja

sun-portal-config-ja

sun-portal-core-ja

sun-portal-identity-ja

sun-portal-sra-config-ja

sun-portal-sra-core-ja

sun-portal-sra-gateway-core-ja

sun-portal-sra-identity-ja

sun-portal-sra-netlet-core-ja

 

sun-identity-mobileaccess-core-ko

sun-mobileaccess-core-ko

sun-portal-config-ko

sun-portal-core-ko

sun-portal-identity-ko

sun-portal-sra-config-ko

sun-portal-sra-core-ko

sun-portal-sra-gateway-core-ko

sun-portal-sra-identity-ko

sun-portal-sra-netlet-core-ko

sun-identity-mobileaccess-core-zh_CN

sun-mobileaccess-core-zh_CN

sun-portal-config-zh_CN

sun-portal-core-zh_CN

sun-portal-identity-zh_CN

sun-portal-sra-config-zh_CN

sun-portal-sra-core-zh_CN

sun-portal-sra-gateway-core-zh_CN

sun-portal-sra-identity-zh_CN

sun-portal-sra-netlet-core-zh_CN

sun-identity-mobileaccess-core-zh_TW

sun-mobileaccess-core-zh_TW

sun-portal-config-zh_TW

sun-portal-core-zh_TW

sun-portal-identity-zh_TW

sun-portal-sra-config-zh_TW

sun-portal-sra-core-zh_TW

sun-portal-sra-gateway-core-zh_TW

sun-portal-sra-identity-zh_TW

sun-portal-sra-netlet-core-zh_TW

Table 23  Portal Server SRA Packages for HP-UX 

Component

Packages

Portal Server SRA Core

sun-portal-gateway-dsame

sun-portal-sra-netfile

sun-portal-kssl

sun-portal-sra-netlet

sun-portal-proxylet

sun-portal-proxylet-config

sun-portal-sra-sample

sun-portal-sra-cluster

sun-portal-sra-datamigration

Gateway

sun-portal-gateway-core

sun-portal-gateway-admin

Netlet Proxy

sun-portal-sra-netletproxy

Rewriter Proxy

sun-portal-sra-rewriterproxy

Web Server HP-UX Packages

Table 24  Web Server Packages for HP-UX 

Component

Packages

Web Server

sun-webserver

Locale packages

sun-webserver-de

sun-webserver-es

sun-webserver-fr

sun-webserver-ko

sun-webserver-ja

sun-webserver-zh_CN

sun-webserver-zh_TW

Web Proxy Server HP-UX Packages

Table 25  Web Proxy Server Packages for HP-UX 

Component

Packages

Web Proxy Server

sun-proxyserver

Service Registry HP-UX Packages

Table 26  Service Registry Packages for HP-UX 

Component

Packages

Service Registry

sun-soar-sdk

sun-soar-server

Java Enterprise System Packages on HP-UX Installed for Shared Components

The following table lists the names of the HP-UX packages distributed for each shared component.

Table 27  Shared Component Packages for Java Enterprise System on HP-UX 

Component

Packages

Ant

sun-ant

Apache Common Logging

sun-aclg

Apache SOAP Runtime

sun-saaj

Common agent container

sun-cacao

sun-cacao-config

sun-cacao-man

Derby

sun-derby-core

sun-derby-javadoc

Common libraries for web services components

sun-wscl

ICU (international Components for Unicode)

sun-icu

ICUX (international Components for Unicode for 64-bit OS)

sun-icux

JATO (Java Activation Framework)

sun-jato

sun-jatodmo

sun-jatodoc

JavaHelp Runtime

sun-javahelpruntime

Java Mail Runtime

sun-javamail

JAXB

sun-jaxb

JAXP (Java API for XML Processing)

sun-jaxp

JAXR Runtime

sun-jaxr

JAX-RPC Runtime

sun-jaxrpc

JCAPI (Java Calendar API)

sun-jcapi

JDMK (Java Dynamic Management Kit) Runtime Library

sun-jdmk-runtime

sun-jdmk-runtime-jmx

JSS (Java Security Services)

sun-jss

KTSE (KTSearch Engine)

sun-ktsearch

LDAP C Language SDK

sun-ldapcsdk

LDAP C Language SDK for 64-bit OS

sun-ldapcsdkx

LDAP Java SDK

sun-ljdk

Monitoring Framework

sun-mfwk-agent

sun-mfwk-cfg

sun-mfwk-dev

NSPR (Netscape Portable Runtime)

sun-nspr

sun-nspr-devel

NSPRX (Netscape Portable Runtime for 64-bit OS)

sun-nsprx

NSS (Netscape Security Services)

sun-nss

NSSX (Netscape Security Services for 64-bit OS)

sun-nssx

NSSD 3.9.5 (Network Security Services Development)

sun-nss-devel

NSST 3.9.5 (Network Security Services Tools)

sun-nssu

SASL (Simple Authentication Security Layer)

sun-sasl

SASLX (Simple Authentication Security Layer for 64-bit OS)

sun-saslx

Sun Java Web Console

sun-mcon

sun-mconr

sun-mcos

sun-mcosx

sun-mctag

Sun ONE Application Framework

sun-jaf

Tomcat Servlet JSP Container

sun-tcatu

Zip Compression Library

sun-zlib

Berkeley DB Version Java Package (bundled) HP-UX

sun-berkleydatabase-java

Berkeley DB Version Base Package (bundled) HP-UX

sun-berkleydatabase

JDBC client software (type 4 driver) for Sun Java (TM) Enterprise System HA Database

sun-hadb-j

Management client for Sun Java (TM) Enterprise System HA Database

sun-hadb-m

Management common software for Sun Java (TM) Enterprise System HA Database

sun-hadb-x

International Components for Unicode Developer Files

sun-icud

Network Security Services for Java (JSS) (64-bit)

sun-jssx

Java ES Monitoring Framework Manpages

sun-mfwk-man

Netscape Portable Runtime Development (64-bit)

sun-nspr-develx

Network Security Services Development (64-bit)

sun-nss-develx

Post-installation Configuration

When the Sun Java™ Enterprise System installer finishes installation, most components require that you perform additional configuration tasks before the Sun Java Enterprise System environment is operational. The extent of the tasks depends on the configuration type you selected (Configure Now or Configure Later), and whether or not your components will be configured with the Sun Cluster software.

This section contains the differences between HP-UX and Solaris as in the Sun Java Enterprise System Installation Guide (http:/docs.sun.com/doc/819-2328):

Installed Packages

Before acting on the information in this chapter, you should have completed the installation of the Sun Java Enterprise System components. You can use the swlist command to verify that the component packages have been installed. A list of packages associated with the components is contained Installable Packages

MANPATH Setup

If your components have man pages, you will need to verify that your MANPATH environmental variable is set correctly. After installation, the man pages for the Sun Java Enterprise System components are located in default directories. In some cases, the correct location for the component man pages is already set in your MANPATH environment variable. If the location of your man pages is present, you do not need to take any action. If the location of your man pages is not present, you need to add it to your MANPATH environment variable.

The following table indicates the default locations for the man pages of the Sun Java Enterprise System components. If a component is not listed, the component does not have man pages.

Table 28  Man Pages Default Locations

Component

Location of Man Pages

Administration Server

/opt/sun/man

Application Server

/opt/sun/appserver/man/share/man

Common agent container

/opt/sun/man

Directory Server

/opt/sun/man

  To Update Your MANPATH Variable

The following example shows how to verify that the man pages are available in the C shell:

  1. On the command line, check your MANPATH environment variable to see if the correct path is already there.
  2. env

  3. If the correct path is not there, add the location of your Sun Java Enterprise System component man pages to your MANPATH environment variable.
  4. Update the /etc/MANPATH file with the required MANPATH. For example, add this line to the /etc/MANPATH file:

    /opt/sun/man

    The new man pages will be fully accessible, regardless of path.

  5. Verify that the man pages are accessible. For example, the following commands should display the asadmin man page for Application Server:
  6. man asadmin

Configure Now Option: Procedures

If you selected the Configure Now option during installation, you were asked to specify configuration values during the installation session. Some of the components that were configured during installation require additional configuring as described in this section. A summary report containing the values that were set during installation is available:

/var/opt/sun/install/logs

The following sections detail the configurations necessary for the particular Sun Java Enterprise System components. If your component does not require additional configuration after a Configure Now installation, proceed to Starting and Stopping Components to verify configuration.

The following sections contain postinstallation configuration information for the Configure Now option:

Configuring Access Manager After a Configure Now Installation

Although you can start Sun Java System Access Manager and log into the Access Manager console immediately after running the Sun Java Enterprise System installer, you cannot perform basic user management operations until you complete some final configuration steps. These steps differ depending on whether or not Access Manager is using a Sun Java System Directory Server instance that is already provisioned with user data.

The next sections explain what to do in the following cases:

When Directory Server is Provisioned With User Data    

When Directory Server is already provisioned with user data, refer to “Configuring Access Manager with a Provisioned Directory Server” in the Sun Java System Access Manager Migration Guide, http://docs.sun.com/doc/817-5708, for a description of the final configuration steps.

When Directory Server is Not Yet Provisioned With User Data    

When Directory Server is not provisioned with user data, perform the steps in the following sections:


Caution

Before performing the tasks in this section, ensure that Directory Server is configured and running.


Enabling the Referential Integrity Plug-in    

When the referential integrity plug-in is enabled, it performs integrity updates on specified attributes immediately after a delete or rename operation. This ensures that relationships between related entries are maintained throughout the database.

  To Enable the Referential Integrity Plug-in

  1. In Directory Server console, click Configuration.
  2. In the navigation tree, double-click Plug-ins to expand the list of Plug-ins.
  3. In the Plug-ins list, click Referential integrity postoperation.
  4. In the properties area, check the Enable plug-in box.
  5. Click Save.
  6. Restart Directory Server to enable the plug-in.

Adding Access Manager Indexes    

Database indexes enhance the search performance in Directory Server.

  To Add Access Manager Indexes

  1. In Directory Server console, click Configuration.
  2. Add the nsroledn index.
    1. In the navigation tree, double-click the Data icon, then click the root suffix that contains the directory entries you want to use in Access Manager.
    2. Click the Indexes tab.
    3. Under Additional Indexes, for the nsroledn attribute, check the following checkboxes: Equality, Presence, and Substring.
    4. Click Save.
    5. In the Indexes window, after the index is successfully created, click Close.
  3. Add the memberof index.
    1. In the Indexes tab, click Add attribute.
    2. In the Select Attributes window, select the attribute memberof, then click OK.
    3. In the Indexes tab, for the memberof attribute, check the following checkboxes: Equality and Presence.
    4. Click Save.
    5. In the Indexes window, after the index is successfully created, click Close.
  4. Add the iplanet-am-static-group index.
    1. In the Indexes tab, click Add attribute.
    2. In the Select Attributes window, select the attribute iplanet-am-static-group, and then click OK.
    3. In the Indexes tab, for the iplanet-am-static-group attribute, check the following checkbox: Equality.
    4. Click Save.
    5. In the Indexes window, after the index is successfully created, click Close.
  5. Add the iplanet-am-modifiable-by index.
    1. In the Indexes tab, click Add attribute.
    2. In the Select Attributes window, select the attribute iplanet-am-modifiable-by, and then click OK.
    3. In the Indexes tab, for the iplanet-am-modifiable-by attribute, select the Equality checkbox.
    4. Click Save.
    5. In the Indexes window, after the index is successfully created, click Close.
  6. Add the iplanet-am-user-federation-info-key index.
    1. In the Indexes tab, click Add attribute...
    2. In the Select Attributes window, select the attribute iplanet-am-user-federation-info-key, then click OK.
    3. In the Indexes tab, for the iplanet-am-user-federation-info-key attribute, check the following checkbox: Equality.
    4. Click Save.
    5. After the index is successfully created, click Close in the Indexes window.
  7. Restart Directory Server.

Configuring Message Queue After a Configure Now Installation

Message Queue requires no additional configuration. However, a common optional task is to configure Message Queue for automatic startup. To perform this task, become superuser and edit properties in the imqbrokerd.conf configuration file (in /etc/opt/sun/mq). The properties to edit are:

Additional configuration for Message Queue is discussed in the Sun Java System Message Queue Administration Guide (http://docs.sun.com/doc/819-2571). For example, you might want to change the default administration password.

Configuring Portal Server After a Configure Now Installation

Final configuration steps for Portal Server depends on the Sun web container it is deployed.

If you are using Application Server or Web Server as the web container for Portal Server, you must apply changes to the instance. Use the instructions in Chapter 2, “Post Installation Configuration” of the Sun Java System Portal Server Administration Guide (http://docs.sun.com/app/docs/doc/819-4154).

Configure Later Option: Procedures

If you selected the Configure Later option during installation, the Sun Java Enterprise System installer placed the component package files in their respective directories. No parameter setting was done, and most components are not operational because runtime services are not available.

A number of the components include configuration tools for completing a Configure Later installation. After running the configuration tools, you can make any additional changes by following the instructions in this guide and in the product documentation for each component.

The following sections contain postinstallation configuration information for the Configure Later option:

Configuring Access Manager After a Configure Later Installation

After a Configure Later installation, the packages are installed and you are ready to configure Access Manager using the Access Manager configuration script, identity_svr_base/bin/amconfig. Instructions for using this program are contained in the Sun Java System Access Manager Administration Guide, http://docs.sun.com/app/docs/doc/819-2137

Configuring Administration Server After a Configure Later Installation

After a Configure Later installation, packages are installed and you are ready to begin Administration Server configuration.


Note

Before you can configure Administration Server, Directory Server must already be configured.


  To Configure Administration Server After a Configure Later Installation

  1. Start the configuration utility. For example,
  2. /opt/sun/sbin/mpsadmserver configure

    Follow the instructions on each screen.

  3. Ensure that access permissions for the files under <server root>/alias have been set to prevent access by all user accounts other than those of the servers installed there.
  4. Verify the common server settings and the Administration Server settings.
  5. Update the settings as needed. Information on these setting can be found in the Sun Java System Administration Server Administration Guide (http://docs.sun.com/app/docs/doc/817-7612).


Note

If Administration Server was installed with Access Manager, most of the configuration in Step 3 was completed during installation.


Configuring Application Server After a Configure Later Installation

After a Configure Later installation, packages are installed and you are ready to begin Application Server configuration.

  To Configure Application Server After a Configure Later Installation

  1. Add application_svr_base/bin to your PATH environment variable.
  2. Verify that the PATH environment variables work. For example:
  3. asadmin help

    The help for the asadmin command should be displayed

Configuring Calendar Server After a Configure Later Installation

Calendar Server cannot be configured by the Sun Java Enterprise System installer.

  To Configure Calendar Server After a Configure Later Installation

  1. Configure Directory Server for communications services (Calendar Server, Messaging Server and the Delegated Administrator Utility) by running the Directory Preparation Script (comm_dssetup.pl).

  2. Note

    Skip this step if you have already run the Directory Preparation Script on the same Directory Server during configuration of another communications component.


    1. Verify that Directory Server is running.
    2. On the machine where Directory Server is installed, run the Directory Preparation Script:
    3. perl /opt/sun/comms/dssetup/sbin/ comm_dssetup.pl

    4. When prompted by the script, select Schema 2 Native Mode as the schema type unless you need to retain compatibility with previous versions of Calendar Server, Messaging Server, or custom applications. For more information about making the appropriate choice, see Chapter 2, “Configuring Your LDAP Directory,” in the Sun Java System Communications Services Delegated Administrator Guide (http://docs.sun.com/app/docs/doc/819-2658).
  3. Verify that the second column in the /etc/hosts file contains the fully-qualified domain name (FQDN) rather than a simple host name. For example:
  4. 192.18.99.999   mycomputer.company.com   loghost

  5. If you intend to use Delegated Administrator to provision users for Calendar Server, you must perform additional steps to configure Delegated Administrator. Instructions for configuring the utility and provisioning users are contained in the Sun Java System Communications Services Delegated Administrator Guide (http://docs.sun.com/app/docs/doc/819-2658).

  6. Caution

    Consider this step only if your installation includes Access Manager and LDAP Schema 2, and if this step was not done during configuration of another communications component.


  7. Configure Calendar Server by running the Calendar Server configuration program,
    cal_svr_base/calendar/sbin/csconfigurator.sh.
  8. For information on configuring Calendar Server, refer to the Sun Java System Calendar Server Administration Guide, http://docs.sun.com/app/docs/doc/819-2433.

Configuring Communications Express After a Configure Later Installation

Communications Express cannot be configured by the Sun Java Enterprise System installer.

  To Configure Communications Express After a Configure Later Installation

  1. Configure Communications Express for communications services (Calendar Server, Messaging Server and the Delegated Administrator Utility) by running the Directory Preparation Script (comm_dssetup.pl).

  2. Note

    Skip this step if you have already run the Directory Preparation Script on the same Directory Server during configuration of another communications component.


    1. Verify that Directory Server is running.
    2. On the machine where Directory Server is installed, run the Directory Preparation Script:
    3. perl /opt/sun/comms/dssetup/sbin/comm_dssetup.pl

    4. When prompted by the script, select Schema 2 Native Mode as the schema type.
  3. Complete configuration using the Communication Express configuration program, uwc_base/sbin/config-uwc. Instructions are in Chapter 2, “Installing and Configuring Communications Express” in the Sun Java System Communications Express Administration Guide ((http://docs.sun.com/app/docs/doc/819-2658).

Configuring Directory Server After a Configure Later Installation

After a Configure Later installation, the packages are installed and you are ready to perform the configuration tasks for Directory Server.

  To Configure Directory Server After a Configure Later Installation

  1. Start the configuration utility. For example:
  2. /opt/sun/sbin/directoryserver -u 5.2 configure

    Follow the instructions on each screen.

  3. (Optional) Many command-line scripts written in Perl can read the bind password interactively (-w option). To enable this functionality, do the following:
    1. Install the Term::ReadKey Perl module, available separately from CPAN (http://cpan.org).
    2. Edit each Perl script to read the bind password interactively by uncommenting the appropriate lines.
    3. All other Perl script functionality remains available without the Term::ReadKey module.

  4. Verify the common server settings and the Directory Server settings.
  5. Update the settings as needed.

Configuring Directory Proxy Server After a Configure Later Installation

After a Configure Later installation, the packages are installed and you are ready to perform the configuration tasks for Directory Proxy Server.

  To Configure Directory Proxy Server After a Configure Later Installation

  1. Configure the Directory Proxy Server instance using the quickstart.tcl script. For example:
  2. # /opt/sun/directory-proxy-server/5.2/bin/tcl8.2/tclsh /opt/sun/directory-proxy-server/5.2/bin/dps/install/script/quickstart.tcl -cid <cid_path> -serverroot <serverroot_path> -listen <DPS port number> -password <password> -userID <admin user id>

    The arguments of the quickstart.tcl script are described in the following table.

    Table 29  Arguments in the quickstart.tcl Script 

    Argument

    Description

    -cid

    Fully qualified path. Allows the script to verify that the following directory exists:

    cid_path/bin/dps/install/script

    -serverroot

    A fully qualified path to an installed and configured Administration Server. The script validates that the following files exist:

    serverroot_path/admin-serv/config/adm.conf
    serverroot_path/admin-serv/config/jvm12.conf

    -listen

    Directory Proxy Server port.

    -userID

    Distinguished name (DN) of the Administration Server administrator.

    -password

    Password of the Administration Server administrator.

  3. Verify the common server settings.
  4. Update the common server settings for Directory Proxy Server.
  5. Verify the Directory Proxy Server configuration.
  6. Start the Directory Proxy Server.

Configuring Instant Messaging After a Configure Later Installation

Instant Messaging cannot be configured by the Sun Java Enterprise System installer. When you install the server, the multiplexor is also installed and enabled. If you want to support only a multiplexor on a host, you must disable the server installed on that host. For instructions, refer to the Sun Java System Instant Messaging Administration Guide (http://docs.sun.com/app/docs/doc/819-0430).

Instructions for using the Instant Messaging configure utility, im_svr_base/configure, are contained in Chapter 1, “Configuring Instant Messenger After Installation” in the Sun Java System Instant Messaging Administration Guide (http://docs.sun.com/app/docs/doc/819-0430).

Configuring Message Queue After a Configure Later Installation

The Message Queue component requires no additional configuration. However, a common optional task is to configure Message Queue for automatic startup. For instructions on performing this task, refer to Configuring Message Queue After a Configure Now Installation.

Configuring Messaging Server After a Configure Later Installation

Messaging Server cannot be configured by the Sun Java Enterprise System installer.

  To Configure Messaging Server After a Configure Later Installation

  1. Configure Directory Server for communications services (Calendar Server, Messaging Server and the Delegated Administrator Utility) by running the comm_dssetup.pl script.

  2. Note

    Skip this step if you have already run the Directory Preparation Script on the same Directory Server during configuration of another communications component.


    1. Verify that Directory Server is running.
    2. On the machine where Directory Server is installed, run the Directory Preparation Script:
    3. perl /opt/sun/comms/dssetup/sbin/comm_dssetup.pl

    4. When prompted by the script, select Schema 2 Native Mode as the schema type unless you need to retain compatibility with previous versions of Calendar Server, Messaging Server, or custom applications. For more information about making the appropriate choice, see Chapter 7, “Understanding Messaging Server Schema and Provisioning Options,” in the Sun Java System Communications Services Deployment Planning Guide (http://docs.sun.com/app/docs/doc/819-2660).
  3. Verify that the second column in the /etc/hosts file contains the fully-qualified domain name (FQDN) rather than a simple host name. For example:
  4. 192.18.99.1   mycomputer.company.com   loghost

  5. If you intend to use Delegated Administrator to provision users for Messaging Server, you must perform additional steps to configure Delegated Administrator. Instructions for configuring the utility and provisioning users are contained in the Sun Java System Communications Services Delegated Administrator Guide (http://docs.sun.com/app/docs/doc/819-2658).

  6. Caution

    Consider this step only if your installation includes Access Manager and LDAP Schema 2, and if this step was not done during configuration of another communications component.


  7. Configure Messaging Server by running the initial runtime configuration program for Messaging Server, msg_svr_base/sbin/configure.
  8. For information on configuring Messaging Server, refer to the Sun Java System Messaging Server Administration Guide (http://docs.sun.com/app/docs/doc/819-2650).

Configuring Portal Server After a Configure Later Installation

Final configuration steps for Portal Server depends on the Sun web container it is deployed.

Configuring Portal Server After a Configure Later Installation on Application Server or Web Server

Portal Server provides a common configurator that can be used to configure all Portal Server subcomponents as well as Portal Server Secure Remote Access.

  To Configure Portal Server After a Configure Later Installation on Application Server or Web Server

  1. Create a runtime configuration for Portal Server by running the Portal Server configurator, portal_svr_base/lib/configurator.
  2. Instructions for running the configurator as well as descriptions of the settings used by the configurator are contained in the “Minimal Installation Configuration” section in Chapter 2 of the Sun Java System Portal Server Administration Guide (http://docs.sun.com/app/docs/doc/819-4154).

  3. Apply changes to the instance. Use the instructions in the “Portal Server Post-Installation Tasks” section in Chapter 2 of the Sun Java System Portal Server Administration Guide (http://docs.sun.com/app/docs/doc/819-4154).

Configuring Web Server After a Configure Later Installation

After a Configure Later configuration installation, the packages are installed and you are ready to configure Web Server.

  To Configure Web Server After a Configure Later Installation

  1. Configure Web Server by running the Web Server configuration program, web_svr_base/setup/configure.
  2. The configuration program creates a runtime configuration, including an admin server and a default instance.

  3. Verify the common server settings and the Web Server settings.

Configuring Web Proxy Server After a Configure Later Installation

After a Configure Later configuration installation, the packages are installed and you are ready to configure Web Proxy Server.

  To Configure Web Proxy Server After a Configure Later Installation

  1. Configure Web Proxy Server by running the Web Proxy Server configuration program,
  2. web_proxy_svr_base/bin/proxy/bin/configureServer -f <propfile> -l <logfile>

    The configuration program creates a runtime configuration, including an admin server and a default instance.

  3. Verify the common server settings and the Web Proxy Server settings.

Update the settings as needed. Additional information on these settings can be found in the Sun ONE Web Server Installation and Migration Guide (http://docs.sun.com/app/docs/doc/819-0131)

Configuring Service Registry After a Configure Later Installation

Service Registry cannot be configured by the Sun Java Enterprise System installer. After a Configure Later installation, packages are installed and you are ready to begin Service Registry configuration.

  To configure Service Registry After a Configuration Later Installation

Before you begin the configuration later installation, Login as root or become superuser

  1. Change to the ServiceRegistry-base/install directory.
  2. cd /opt/sun/SUNWsoar/install

  3. Edit the modifiable properties in the file install.properties. For security reasons, it is recommended that you not edit this file to change the password values. Instead, specify these values on the command line.
  4. Verify that the JAVA_HOME environment variable is set.
  5. The ant command requires the JAVA_HOME environment variable to be set.

  6. Export the SHLIB_PATH variable as indicated below:
  7. export SHLIB_PATH=$SHLIB_PATH:/opt/sun/private/lib

    where /opt/sun is the default installation directory.


    Note

    Exporting SHLIB_PATH is done as a workaround for Revenue release. For more information refer to the Service Registry Release Notes.


  8. After editing the install.properties file, run the following command (all on one line):
  9. /opt/sun/share/lib/ant/bin/ant –f build-install.xml install

    To specify changed passwords on the command line, specify the following options to the command (all on one line):

    /opt/sun/share/lib/ant/bin/ant -f build-install.xml -Dregistry.install.RegistryServerKeystorePassword=passwd1 -Dregistry.install.AdministratorPassword=passwd2-Dregistry.install.ApplicationServerKeystorePassword=passwd3 install

    The Registry configuration process creates an Application Server domain at RegistryDomain-base/domains/${registry.install.DomainName}. The default domain name is registry. The configuration process then starts the domain, deploys the Registry, and leaves the domain running.

    The Registry configuration process installs the Registry database and server keystore in the directory RegistryDomain-base/3.0. This directory is not removed when the Registry is uninstalled, so that the database can be preserved for use in a future release. The administrator has control over when and whether to remove this directory.

    The RegistryDomain-base location is /var/opt/sun/SUNWsoar

  10. Review the output of the ant install command for any errors. If there are no errors, you can now begin using the Web Console or the Admin Tool.

Starting and Stopping Components

This chapter provides instructions for starting and stopping Sun Java™ Enterprise System components that have been installed and configured. You can use the procedures in this section to verify that components are operational.

This chapter includes the following sections:

Prerequisites

Before using the procedures in this chapter, you should have completed all the post-installation configuration tasks specified in Troubleshooting Installation Problems.

Startup Sequence for Sun Java Enterprise System

To start Sun Java Enterprise System, you start the components one after another, in a specific sequence. You start with the basic services provided by Directory Server and your web container (Web Server or an application server). Sun Java Enterprise System creates runnable instances of these services during installation. Since Portal Server and Access Manager run inside the web container, they start when you start the web container.

The general sequence for bringing up the entire Sun Java Enterprise System component set is shown in the following table. The left column lists the order in which you should perform the startup, the middle column describes the task, and the right column lists the location of the instructions for performing the task.

Table 30  Preferred Startup Sequence for Sun Java Enterprise System 

Order

Task

Location of Instructions

1

Start your directory server.

A. Start Directory Server.

To Start Directory Server

B. Start Administration Server.

To Start Administration Server

C. Start Server Console.

To Start Server Console

2

Start your chosen web container. Access Manager and Portal Server are started if they are installed.

Start Application Server (also starts Message Queue).

To Start Application Server

To Verify Access Manager and Portal Server on Application Server

Start Web Server.

To Start Web Server

To Verify Access Manager and Portal Server on Web Server

3

Start Portal Server Secure Remote Access.

To Start Portal Server Secure Remote Access

4

Start Instant Messaging.

To Start Instant Messaging

5

Start Messaging Server.

To Start Messaging Server

6

Start Calendar Server.

To Start Calendar Server

7

Start Directory Proxy Server.

To Start Directory Proxy Server

To shut down the entire Sun Java Enterprise System component set, reverse the sequence.


Tip

In most cases, the examples in the following sections are based on default information, so if you do not remember the installation or configuration values you specified for your component, you can try the example.


Starting and Stopping Access Manager

Access Manager depends on Directory Server and a web container. To verify Access Manager, you access your specific deployment configurations of Access Manager on the web containers:

This section contains the following procedures:

  To Start Access Manager

  1. Navigate to the identity_svr_base/bin directory.
  2. Start the Access Manager processes.
  3. ./amserver start

  4. Start the web container instance.
  5. Verify that the Access Manager processes are running using the command. For example:
  6. /usr/bin/ps -ef | grep /identity

    /opt/sun/identity/share/bin/amunixd

  To Verify Access Manager and Portal Server on Application Server

  1. Use the following URL to access the default page:
  2. http://appserver-host:port/amconsole

    The Access Manager login page appears.

  3. Log in.
  4. Your login to Access Manager confirms successful deployment of Access Manager on Application Server. The default administrator account is amadmin. a new browser, use the following URL to display the sample Desktop:

    http://server:port/portal

    Display of the sample Desktop confirms successful deployment of Portal Server on Application Server.

    For a mobile device:

    http://server:port/portal/dt

  To Verify Access Manager and Portal Server on Web Server

  1. Use the following URL to access the default page:
  2. http://webserver-host:port/amconsole

    The Access Manager login page appears.

  3. Log in.
  4. Your login to Access Manager confirms successful deployment of Access Manager on Web Server.

  5. In a new browser, use the following URL to display the sample Desktop:
  6. http://server:port/portal

    Display of the sample Desktop confirms successful deployment of Portal Server on Web Server.

    For a mobile device:

    http://server:port/portal/dt

  To Stop Access Manager

  1. Stop the web container instance.
  2. Navigate to the identity_svr_base/bin directory.
  3. Stop the Access Manager processes.
  4. ./amserver stop

  5. Verify that the Access Manager processes are no longer running. For example:
  6. /usr/bin/ps -ef | grep /identity

Starting and Stopping Administration Server

To verify Administration Server, start the Administration Server and the Console Server. Administration Server depends on Directory Server.

  To Start Administration Server

  1. Enter the following:
  2. /opt/sun/mps/serverroot/start-admin

  3. Verify that the Administration Server processes are running. For example:
  4. /usr/bin/ps -ef | grep admin-serv/config

    ./uxwdog -e -d /opt/sun/mps/serverroot/admin-serv/config

    ns-httpd -d /opt/sun/mps/serverroot/admin-serv/config

    ns-httpd -d /opt/sun/mps/serverroot/admin-serv/config

    ns-httpd -d /opt/sun/mps/serverroot/admin-serv/config

    ns-httpd -d /opt/sun/mps/serverroot/admin-serv/config

  To Stop Administration Server

  1. Enter the following:
  2. /opt/sun/mps/serverroot/stop-admin

  3. Verify that Administration Server is no longer running. For example:
  4. /usr/bin/ps -ef | grep admin-serv/config

  To Start Server Console

  1. If necessary, configure the $DISPLAY variable to display the Console Server on your machine.
  2. Verify that the Administration Server processes are running. For example:
  3. /usr/bin/ps -ef | grep admin-serv/config

    ./uxwdog -e -d /opt/sun/mps/serverroot/admin-serv/config

    ns-httpd -d /opt/sun/mps/serverroot/admin-serv/config

    ns-httpd -d /opt/sun/mps/serverroot/admin-serv/config

    ns-httpd -d /opt/sun/mps/serverroot/admin-serv/config

    ns-httpd -d /opt/sun/mps/serverroot/admin-serv/config

  4. Enter the following:
  5. /opt/sun/mps/serverroot/startconsole

  6. Verify that the Server Console process is running. For example:
  7. /usr/bin/ps -ef | grep console

  To Stop Server Console

  1. To stop Server Console, exit the graphical interface.
  2. Verify that Console Server is no longer running. For example:
  3. /usr/bin/ps -ef | grep console

Starting and Stopping Application Server

To verify Application Server, you need to start the Application Server instance, then start the graphical Administration interface and log in. Application Server depends on Message Queue.

  To Start Application Server

  1. Navigate to application_svr_base/bin and enter this command:
  2. % asadmin start-domain --user admin-id --passwordfile <location _of_passwordfile>/passwordfile-name --domain domain-name

    where content of password file should be in the following format

    AS_ADMIN_PASSWORD=<PASSWORD>

    or

    % asadmin start-domain --user admin-id domain-name

    Give the password when prompted.

  3. Enter the values that you provided during installation.
  4. A message is displayed telling you that the server is starting:

    Starting Domain domain1, please wait. Log redirected to install_dir...

    When the startup process has completed, an additional message is displayed:

    Domain domain1 started

  5. Start individual Application Server instances. For example:
  6. ./asadmin start-domain domain1


    Note

    If you receive a message indicating failure to start, configuration changes might not be applied yet. In this case, run the asadmin reconfig command. For example:

    asadmin reconfig --user admin --password adminadmin --host\ localhost --port 4849 server


  7. Verify that the Application Server processes are running. For example:
  8. /usr/bin/ps -ef | grep appserv

    root 9888 9886 0 12:55:46 pts/tc 0:00 /bin/sh/var/opt/sun/appserver/nodeagents/sqe-agent/sqe-server/

    root 9886 1 0 12:55:38 pts/tc 0:11 /opt/sun/appserver/lib/appservAgent sqe-agent

    root 9898 9890 0 12:55:53 pts/tc 0:31 /opt/sun/appserver/lib/appserv sqe-server

    root 9890 9888 0 12:55:46 pts/tc 0:00 /opt/sun/appserver/lib/appservLauncher/opt/sun/appserver/lib/a

    root 9869 1 0 12:54:28 pts/tc 1:03 /opt/sun/appserver/lib/appservDAS sqe-domain

  To Access the Application Server Graphical Interface

To verify that the server is running on your system, use the following URL format in your browser: https://localhost:port

Replace the localhost variable with the name of the system that the browser is currently running on. If Application Server software is running on another system, substitute the name of that system for localhost. Replace the port variable with the Domain Administration Server’s port number assigned during installation. The default port number is 8080. If you changed the port number during the installation, use that number instead. For example:

https://mycomputer.example.com:4849

You should see the Application Server Welcome page if the Domain Administration Server is running.

  To Stop Application Server

  1. Navigate to application_svr_base/bin.
  2. Stop the Application Server instances.
  3. ./asadmin stop-domain domain1

  4. Verify that Application Server is no longer running. For example:
  5. /usr/bin/ps -ef | grep appserv

Starting and Stopping Calendar Server

Calendar Server depends on Directory Server.

  To Start Calendar Server

  1. Navigate to /cal_svr_base/calendar/sbin
  2. Start Calendar Server.
  3. ./start-cal

  4. Verify that the Calendar Server processes are running. For example:
  5. /usr/bin/ps -ef | grep cal

    /opt/sun/calendar/lib/cshttpd -d 3

    /opt/sun/calendar/lib/enpd -p 57997 -c config/ics.conf

    /opt/sun/calendar/lib/csadmind

    /opt/sun/calendar/lib/csnotifyd

  To Access the Calendar Server Graphical Interface

If you are already provisioned in the LDAP directory that Calendar Server points to, you can log into Calendar Server. In your browser, use the http://hostname.domain[:port] format to access Calendar Server. For example:

http://mycomputer.example.com:8000

At initial login, Calendar Server creates a default calendar for you. Your login to Calendar Server confirms successful installation.

  To Stop Calendar Server

  1. Navigate to cal_svr_base/calendar/sbin.
  2. Stop Calendar Server.
  3. ./stop-cal

  4. Verify that Calendar Server is no longer running. For example:
  5. /usr/bin/ps -ef | grep cal

Starting and Stopping Communication Server

Unified Web Client depends on webcontainer (WebServer/Application Server). It is an integration application for Calendar Server, Messaging Server And Address Book. As it is a client Program, there is nothing to start and stop.

  To Access the Unified Web Client Graphical interface

  1. Navigate to uwc_svr_base/uwc/sbin
  2. Configure Unified Web Client
  3. ./config-uwc (Refer to the Administration Document of UWC)

  4. Restart webserver for deployment to take place.
  5. In your browser, use the
    http://hostname.domain[:webport]/deployed-uri format to access UWC.
    For example: http://mycomputer.example.com:80/uwc

Starting and Stopping Directory Server

If Directory Server is part of a cluster, verify that you are working on the active node for the logical host. Directory Server has no dependencies.

  To Start Directory Server

  1. Start Directory Server using one of the following commands:
    /opt/sun/mps/serverroot/slapd-HOST-instance/start-slapd,
    where slapd-HOST-instance represents the DS instance that needs to be started
  2. Verify that the Directory Server process is running. For example:
  3. /usr/bin/ps -ef | grep slapd

    ./ns-slapd -D /opt/sun/mps/serverroot/slapd-host1 -i /opt/sun/mps/serverroot/slapd-host1

  To Stop Directory Server

  1. Stop Directory Server using one of the following commands:
  2. /opt/sun/mps/serverroot/slapd-HOST-instance/stop-slapd

  3. Verify that Directory Server is no longer running. For example:
  4. /usr/bin/ps -ef | grep slapd

Starting and Stopping Directory Proxy Server

Log in as root if the server runs on ports less than 1024. On ports greater than 1024, log in either as root or with the server's administrator account. Directory Proxy Server depends on Administration Server.

  To Start Directory Proxy Server

  1. Navigate to <DPS Server root>/dps-instance-name (instance-name is usually machine name). For example, the default is:
  2. /opt/sun/mps/serverroot/dps-host1

  3. Start the Directory Proxy Server process.
  4. ./start-dps

  5. Verify that the Directory Proxy Server process is running. For example:
  6. /usr/bin/ps -ef | grep dps

    ./ldapfwd -t /var/opt/mps/serverroot/dps-or03/etc/tailor.txt

  To Stop Directory Proxy Server

  1. Navigate to <DPS Server root>/dps-instance-name. For example:
  2. /opt/sun/mps/serverroot/dps-host1

  3. Stop the Directory Proxy Server process.
  4. ./stop-dps

  5. Verify that Directory Proxy Server is no longer running. For example:
  6. /usr/bin/ps -ef | grep dps

Starting and Stopping Instant Messaging

Instant Messaging depends on Directory Server and Web Server.

  To Start Instant Messaging

  1. Use either of the following methods:
    • Run the following command:
    • /sbin/init.d/iim.rc start

    • Run the imadmin command. For example:
    • inst_msg_base/sbin/imadmin start

  2. Check whether the server is running:
  3. inst_msg_base/sbin/imadmin check

    /../lib/multiplexor -c ./../config/iim.conf

    ...

    /opt/java1.4/bin/java -server -Xmx256m -cp ./../classes/imserv.jar:./../classes/im


Note

There are many ways to start the Instant Messaging client. For information, refer to the Sun Java System Instant Messaging Administration Guide (http://docs.sun.com/app/docs/doc/819-0430).


  To Stop Instant Messaging

  1. Use either of the following methods:
    • Run the following command:
    • /sbin/init.d/iim.rc stop

    • Run the imadmin command. For example:
    • inst_msg_base/sbin/imadmin stop

  2. Verify that the Instant Messaging processes are not running. For example:
  3. inst_msg_base/sbin/imadmin check

Starting Message Queue

  To Start Message Queue

  1. Navigate to the mq_base/bin directory.
  2. Start the Message Queue broker.
  3. ./imqbrokerd

  4. Verify that the Message Queue process is running. For example:
  5. /usr/bin/ps -ef | grep imqbrokerd

    /bin/sh ./imqbrokerd

Starting and Stopping Messaging Server

Messaging Server depends on Directory Server and Administration Server.

  To Start Messaging Server

  1. Navigate to msg_svr_base/sbin.
  2. Start the Messaging Server processes.
  3. ./start-msg

  4. Verify that the Messaging Server processes are running. For example.
  5. /usr/bin/ps -ef | grep messaging

    /opt/sun/messaging/lib/enpd

    /opt/sun/messaging/lib/stored -d

    /opt/sun/messaging/lib/popd -d 5

    /opt/sun/messaging/lib/imapd -d 5 -D 6

    /opt/sun/messaging/lib/mshttpd -d 5 -D 6

    /opt/sun/messaging/lib/dispatcher

    /opt/sun/messaging/lib/job_controller

    /opt/sun/messaging/lib/tcp_lmtp_server

    /opt/sun/messaging/lib/tcp_smtp_server

    /opt/sun/messaging/lib/tcp_smtp_server

    /opt/sun/messaging/lib/imsched

    /opt/sun/messaging/lib/watcher

    Note that the list of processes varies according to the Messaging Server features you have configured use.

  To Access Messenger Express

If you are already provisioned in the LDAP directory that Messaging Server points to, you can log into Messaging Server. In your browser, use the http://hostname.domain[:port] format to access Messenger Express.

For example:

http://mycomputer.example.com:8080

  To Stop Messaging Server

  1. Navigate to msg_svr_base/sbin.
  2. Stop the Messaging Server processes.
  3. ./stop-msg

  4. Verify that Messaging Server processes are no longer running. For example:
  5. /usr/bin/ps -ef | grep messaging

Some Messaging Server processes might take several minutes to stop because they wait for their current transactions to complete.

Starting and Stopping Portal Server

The Portal Server startup and shutdown mechanisms are part of the startup and shutdown mechanisms for the web container (either Web Server or an application server). Portal Server depends on Directory Server, Access Manager or the Access Manager SDK, and a web container.

To verify Portal Server, go to the following sections:

Starting and Stopping Portal Server Secure Remote Access

Portal Server Secure Remote Access depends on Portal Server and Access Manager or the Access Manager SDK.

  To Start Portal Server Secure Remote Access

  1. After installing the Gateway and creating the required profile, run the following command to start the Gateway:
  2. /opt/sun/portal_svr/bin/gateway -n default start

    The default is the default gateway profile that is created during installation.

    You can create your own profiles later, and restart the Gateway with the new profile.

  3. Run the following command to check if the Gateway is running on the specified port:
  4. netstat -a | grep port-number

    The default Gateway port is 443.

  To Stop Portal Server Secure Remote Access

  1. Use the following command to stop the Gateway:
  2. /opt/sun/portal_svr/bin/gateway stop

    This command stops all the Gateway instances that are running on that particular machine.

  3. Run the following command to check if the Gateway processes are no longer running:
  4. /usr/bin/ps -ef | grep entsys

Starting and Stopping Web Server

Web Server has no dependencies.

  To Start Web Server

  1. Navigate to web_svr_base/https-admserv.
  2. Start the Web Server administration process.
  3. ./start

  4. Navigate to web_svr_base/https-hostname.domain.
  5. Start the Web Server instance.
  6. ./start

  7. Verify that the Web Server processes are running. For example:
  8. /usr/bin/ps -ef | grep webservd

    ./webservd-wdog -r /opt/sun/webserver-d /opt/sun/webserver/https-admserv/config -n http

    ./webservd-wdog -r /opt/sun/webserver -d /opt/sun/webserver/https-host1.example.com

    webservd -r /opt/sun/webserver -d /opt/sun/webserver/https-admserv/config -n https-admserv

    webservd -r /opt/sun/webserver -d /opt/sun/webserver/https-admserv/config -n https-admserv

    webservd -r /opt/sun/webserver -d /opt/sun/webserver/https-host1.example.com/config

    webservd -r /opt/sun/webserver -d /opt/sun/webserver/https-host1.example.com/config

  To Access the Web Server Graphical Interface

  1. In your browser, use the http://hostname.domain:port format to access the Web Server interface. For example:
  2. http://host1.example.com:80

  3. Use the http://hostname.domain:adminport format to access the administration server. For example:
  4. http://host1.example.com:8888

    Your login to Web Server confirms successful installation.

  To Stop Web Server

  1. Navigate to web_svr_base/https-admserv.
  2. Stop the Web Server admin process.
  3. ./stop

  4. Navigate to web_svr_base/https-hostname.domain. For example:
  5. Stop the Web Server instance.
  6. ./stop

  7. Verify that the Web Server processes are no longer running. For example:
  8. /usr/bin/ps -ef | grep webservd

Starting and Stopping Web Proxy Server

  To start Web Proxy Server

  1. Navigate to web_proxy_svr base/proxy-admserv
  2. Start the Web Proxy Administration process
  3. ./start

  4. Navigate to web_proxy_svr base/proxy-serverid
  5. Start the Web Proxy Server instance
  6. ./start

  7. Verify that the Web Proxy Server processes are running. For example:
  8. /usr/bin/ps -ef | grep proxyd

  To start Socks Server

  1. Navigate to wps_svr_base/proxy-serverid
  2. Start the Socks Server
  3. ./start-sockd

  4. Verify that the Socks Server processes are running. For example:
  5. /usr/bin/ps -ef | grep sockd

  To access Web Proxy Server admin Graphical Interface

  1. In your browser, use the http://hostname.domain:adminport format to access the administration server. For example:
  2. http://host1.example.com:8081

    Your login to Web Proxy Server confirms successful installation.

  To stop Web Proxy Server

  1. Navigate to web_proxy_svr_base/proxy-admserv
  2. Stop the Web Proxy admin process
  3. ./stop

  4. Navigate to web_proxy_svr_base/proxy-serverid
  5. Stop the Web Proxy Server instance.
  6. ./stop

  7. Verify that the Web Proxy Server processes are no longer running. For Example
  8. /usr/bin/ps -ef | grep proxyd

  To stop Socks Server

  1. Navigate to web_proxy_svr base/proxy-serverid
  2. Stop the Socks server
  3. ./stop-sockd

  4. Verify that the Socks Server processes are no longer running. For Example
  5. /usr/bin/ps -ef | grep sockd

Starting and Stopping Service Registry

The configuration process for the Registry starts the Application Server domain in which the registry is deployed. After you perform certain administrative tasks, you need to stop and restart the domain.

The Admin Console informs you if you need to restart the domain. You can use the Admin Console to perform this task. If you are using the asadmin command, you can use Ant tasks to stop and start the domain.

  To Start Service Registry

  1. Change to the Service Registry install directory.
  2. cd ServiceRegistry-base/install

  3. Run the following command:
  4. ant –f build-install.xml appserver.domain.start

  To Stop Service Registry

  1. Change to the Service Registry install directory.
  2. cd ServiceRegistry-base/install

  3. Run the following command:
  4. ant build-install.xml appserver.domain.stop

  To Restart Service Registry

  1. Change to the Service Registry install directory.
  2. cd ServiceRegistry-base/install

  3. Run the following command:
  4. ant build-install.xml appserver.domain.bounce

  To access the Web Console

  1. In your browser, use the http://hostname.domain:port format to access the Service Registry Web Console. For example:
  2. http://host1.example.com:6060

Troubleshooting Installation Problems

The following sections provide suggestions on how to resolve Sun Java™ Enterprise System installation and uninstallation problems:

General Troubleshooting Methods

This section provides general guidelines for tracking down the source of a problem. The following topics are addressed:

Examine Installation Log Files

If a problem occurs during installation or uninstallation, check the following log for problems relating to Sun Java Enterprise System Installer

For system related problems check the appropriate log files in the logs directory:

Most logs have two versions:

The following table lists the formats of the log files.

Table 31  Sun Java Enterprise System Log File Name Formats 

Logged Entity

Log File Name Format

Installer: components

Java_Enterprise_System_install.Atimestamp

Java_Enterprise_System_install.Btimestamp

Java_Enterprise_System_Config_Log.id

Installer: shared components

JES_V4_OrionConfig_log.timestamp

JES_V4_OrionPanelFlow_log.timestamp

Uninstall program

Java_Enterprise_System_uninstall.Atimestamp

Java_Enterprise_System_uninstall.Btimestamp

Java_Enterprise_System_Config_Log.id

Installation summary

Java_Enterprise_System_Summary_Report_install.timestamp

Java_Enterprise_System_Summary_Report_ uninstall.timestamp

JES_V4_MasterLog_log.timestamp

Dependencies

Java_Enterprise_System_Dependency_Check_install.timestamp

Examining the uninstall and installer log files, along with the Sun Java Enterprise System configuration log and component logs, can help locate the source of uninstallation problems. For example, you can compare the packages listed in the installation log to the packages listed in the uninstallation log.

Many components write installation log files to the same directory. For more information about component log files, refer to Component Troubleshooting Information.

To use the log files for troubleshooting, attempt to isolate the first problem that occurred. Often, the first problem leads to successive problems. Use the following sequence:

  1. Review the installation summary file, which provides a high-level description of what was installed and configured.
  2. If a problem occurred, see what component caused the problem. If multiple problems occurred, isolate the first.

  3. Review the detailed log files.
    1. Look for the first error or warning that occurred and attempt to resolve it. Sometimes resolving one error resolves a number of seemingly unrelated errors that follow.
    2. Find the name of the component or package that caused the problem.

The log files can give you clues that determine your next steps, such as these:

Examine Component Log Files

If a problem occurs starting a component, examine its log files. Many component log files are listed under Component Troubleshooting Information.

Verify Product Dependencies

A number of components have installation-time interdependencies. Problems that affect one component can affect other components. To check for unmet interdependencies, familiarize yourself with the information in Sun Java Enterprise System Installation Guide (http://docs.sun.com/app/docs/doc/819-2328) How Do Component Interdependencies Affect My Installation? Next, check the following:

Check Resources and Settings

The following host-level issues can cause installation problems.

Run Verification Procedures

If you are having problems starting components, verify that component processes are running, then perform the verification procedures in Troubleshooting Installation Problems.

Check Directory Server Connectivity

If you are installing a component that relies on Directory Server, problems can be caused by one of these problems:

The interactive modes of the installer check for Directory Server connectivity during installation, but silent mode does not do so. If you perform a silent installation when Directory Server is not available, Access Manager or Portal Server could fail during installation.

Remove Web Server Files and Directory

To prevent the overwriting of customized files, such as edited configuration files, Web Server cannot be installed into a directory that contains files.

If you are reinstalling Web Server, check the installation directories to ensure that they are empty. If they are not empty, archive the files elsewhere and retry the installation.

Verify Passwords

The installer requires that you enter a number of passwords for components. If you are installing different components on different machines, it is important to ensure that you supply matching passwords on each machine.

To resolve password problems, you might need to uninstall and then reinstall. If the uninstall fails, refer to Installation Fails Due to Leftover Files During Uninstallation.

Examine the Installed or Uninstalled Components

If you have installed components but are having problems and cannot reinstall or uninstall, check the packages installed using HP-UX swlist command.

Verify Administrator Access

During uninstallation, you might need to grant administrator access to the uninstall program, as described in Sun Java Enterprise System Installation Guide (http://docs.sun.com/app/docs/doc/819-2328) Administrator Access for the Uninstall Program. Make sure you provide the correct user IDs and passwords during uninstallation.

Installation Problems

This section addresses the following problems you might encounter during installation:

Installation Fails Due to Leftover Files During Uninstallation

If an uninstallation fails, it can leave behind components or packages. In such a case, you must manually remove the components or packages before you reinstall Sun Java Enterprise System. You might discover this problem in the following ways:

If you have removed all the product and shared components related directories and have not uninstalled the products then you need to uninstall all the products before proceeding to the installation again.

Installer Completes Installation but Product(s) Not Installed on Machine

The installer completes the installation according to the process but the products are not installed on your machine.This could probably be because of the product or products being uninstalled by user manually with swremove without using uninstaller.

Suggestion. You need to run the uninstaller and select the products you wanted to reinstall. It will clear the registry entries. Take the backup of the present productregistry and start installation once again

Installer/Uninstaller Hangs at Some Panel Without Any Exceptions

If the installer is abnormally terminated by the user during the installation process, it would create a lock file:
viz.
productregistry.access.lock
productregistry.access.tmp.

This induces the installer/uninstaller to hang.

Suggestion. You need to remove both the files from the following location: /var/adm/sw

Installation Fails Due to Dependencies

If some of the dependencies are not met, the installation fails. Refer to the following log to see the details of the failure

Suggestion. You need to ensure that all dependent products which are previously installed are not uninstalled manually.

Installation Fails When swagent is Busy

If swinstall or swremove commands run in parallel then installation fails.

Suggestion. You need to ensure that the swinstall and swremove commands are not used during the installation and uninstallation.

Unexpected External Error Occurs

A power failure or system failure might have occurred, or you might have entered CTRL/C to stop the installer process.

Suggestion. If the failure occurred during the installation or configuration process, you are probably left with a partial installation. Run the uninstall program. If the uninstall program fails, follow the instructions under Uninstallation Fails, Leaving Behind Files.

Graphical Installer Seems Unresponsive

The installer sometimes creates an image on the screen before the image is ready for input. You cannot repeatedly click Next in the installation wizard without waiting.

Suggestion. The button that represents the default choice includes a blue rectangle. This rectangle sometimes appears after the button itself appears. Wait until you see the blue rectangle before clicking a button.

Silent Installation Fails: “State File is Incompatible or Corrupted”

If you are using a state file that was created on the same platform on which you are using it, the problem might be due to an unknown file corruption error.

Suggestion. If you created the state file on the same platform on which you are running the silent installation, generate a new state file and reinstall.

Silent Installation Fails

If you edited the state file, you might have introduced errors. For example:, check the following:

Suggestion. Resolve the problem and regenerate the state file.

Terminal Echo Goes Off

When a user exits at password request timed out during Silent mode installation the Terminal Echo goes off.

Suggestion. You need to run the command stty echo to make echo on.

Man Pages Do Not Display

The most likely reason for man pages not displaying is that your MANPATH environment variable is not set correctly for the components you installed.

Suggestion. Update /etc/MANPATH to point to the new Man Page directory.

Uninstallation Problems

This section discusses causes and solutions to the following uninstallation problems:

You Cannot Find the Uninstall Program

The Sun Java Enterprise System installation program places the uninstall program on your system at the following location:

If the uninstall program is not at that location, one of the following might have occurred:

Suggestion. Manually clean up your system as described in Uninstallation Fails, Leaving Behind Files.

Uninstallation Fails, Leaving Behind Files

If manual cleanup is necessary because the uninstall program left behind files or processes, perform the following procedure to remove packages from your system.

  To Manually Clean Up Packages

  1. Determine which packages you want to remove.
  2. Compare the packages on your system with the Sun Java Enterprise System packages listed in Installable Packages. You can use the swlist command to determine which packages are installed.

  3. Stop all running processes for Sun Java Enterprise System components.
  4. Brief instructions for stopping processes are contained in Starting and Stopping Components. The section on Component Troubleshooting Information provides some information on each component, with links to component documentation.

  5. Back up all custom configuration and user data if you plan to use in subsequent installations.
  6. Chapter on Uninstallation Behavior for Sun Java Enterprise System Components in Sun Java Enterprise System Installation Guide (http://docs.sun.com/apps/doc/apps/docs/819-2328) provides some information on configuration and user data that should be backed up. For more information, refer to the component documentation for each component.

  7. Use the swremove command to remove Sun Java Enterprise System component packages.
  8. Remove any remaining component directories and their content that you do not plan to use in subsequent installations. If you do plan to use these directories later, move them elsewhere.
  9. Update the product registry file, which is located here:
  10. /var/adm/sw/productregistry

    The uninstall program uses this registry to determine which components are installed on a host. Both the installer and uninstall program update the product registry upon completion of an installation or uninstallation.


    Note

    If you manually remove packages rather than using the uninstall program, then you must edit the product registry so it correctly reflects the software installed on your system.


  11. Clean up the log files for your system, which are located here:
  12. /var/opt/sun/install/logs

    The log files might not correctly reflect the state of your system after you manually remove packages.

Product Registry is Corrupted

During uninstallation, the uninstall program uses the product registry file to determine what needs to be uninstalled:

Uninstaller Cannot Connect to Configuration Directory Server

When uninstalling either the Administration Server or Directory Server, the uninstall program attempts to connect to the Configuration Directory Server using the administrator user ID and password supplied earlier when running the uninstall program. If the uninstall program cannot connect to the Configuration Directory Server, or if the administrator user ID and password are not valid, the uninstall program indicates that it cannot proceed by displaying an error message.

Suggestion. Perform the procedure in this section to resolve the problem, then complete the uninstallation. You do not have to exit the Sun Java Enterprise System uninstall program to complete this procedure.


Note

The following procedure assumes you have configured a Directory Server instance at the following location:

/opt/sun/mps/serverroot/slapd-Dir_Svr_Instance_Name

If you specified a different location, modify the instructions in the procedure accordingly.


  To Troubleshoot and Complete Administration Server or Directory Server Uninstallation

  1. Make sure the Directory Server instance hosting the configuration directory is running. For example, search for the slapd process as follows:
  2. /usr/bin/ps -ef | grep slapd

  3. If the Configuration Directory Server is not running, do the following:
    1. Log in as root on the configuration directory host.
    2. Start the Configuration Directory Server using the following commands:
    3. /opt/sun/mps/serverroot/slapd-Dir_Svr_Instance_Name

      ./start-slapd

  4. When the Configuration Directory Server is running, verify that you have a valid administrator user ID and password and proceed with the uninstallation.
  5. If you do not have a valid administrator user ID and password, the uninstall program stops and displays the following error:
  6. Could not connect to Configuration Directory Server with administrator identity and password supplied

    To continue with the uninstallation, manually unconfigure the Directory Server and/or Administration Server:

    1. Stop the Directory Server instance that is hosting the configuration directory. For example, with root privileges do the following:
    2. /opt/sun/mps/serverroot/slapd-Dir_Svr_Instance_Name

      ./stop-slapd

    3. Run the following unconfiguration programs for Administration Server and Directory Server respectively:
    4. /opt/sun/sbin/mpsadmserver unconfigure

      /opt/sun/sbin/directoryserver -u 5.2 unconfigure

      During unconfiguration, a notice appears informing you that the Configuration Directory Server cannot be contacted.

    5. Click Continue to continue with unconfiguration.
    6. After running the unconfiguration programs, proceed with uninstallation.
    7. You will be prompted for the administrator user ID and password.
    8. Supply any arbitrary value. These values will be ignored during uninstallation.
  7. Continue with the uninstallation until it is complete.

Common Agent Container Problems

This section addresses problems that might arise in relation to the common agent container shared component:

Port Number Conflicts

The common agent container inside Sun Java Enterprise System occupies the following port numbers by default:

Compromised Security Around the Root Password

It might be necessary to regenerate security keys on a machine running Sun Java Enterprise System. For example, if there is a risk that a root password has been exposed or compromised, you should regenerate security keys. The keys used by the common agent container services are stored in the following locations:

Under normal operation, these keys can be left in their default configuration. If you need to regenerate the keys due to a possible key compromise, you can regenerate the security keys using the following procedure.

  1. As root, stop the common agent container management daemon.
  2. /opt/sun/cacao/bin/cacaoadm stop

  3. Regenerate the security keys.
  4. /opt/sun/cacao/bin/cacaoadm create-keys --force

  5. Restart the common agent container management daemon.
  6. /opt/sun/cacao/bin/cacaoadm start

Error Notification About Lock File

When you issue a cacaoadm subcommand, it is possible that another user issued a command at exactly the same time. However, only one cacaoadm subcommand can be run at a time.

The following error message is generated:

If cacaoadm daemon is running, it is busy executing another command.
Otherwise remove lock file /var/opt/sun/cacao/run/lock.

The first recommended action when you receive this notification message is to wait a few moments and retry.

If you receive the same notification message when you retry, then it is possible that a lock file has not been removed by the common agent container management daemon. This can happen in the case of a crash. The lock file prevents further cacaoadm subcommands from being run.

Remove the lock file from the location indicated in the error message.

Component Troubleshooting Information

This section provides various quick tips on components, with references to useful documentation.

The following additional information in this guide is useful for troubleshooting:

Access Manager Troubleshooting Tools

Table 32  Access Manager Troubleshooting Tools 

Topic

Details

Log Files

Location of AM debug logs

/var/opt/sun/identity/logs

/var/opt/sun/identity/debug

Configuration File

AMConfig.properties

/etc/opt/sun/identity/config

Debug Mode

Refer to the Sun Java System Access Manager Developer’s Guide (http://docs.sun.com/app/docs/doc/819-2139)

Administration Server Troubleshooting Tools

Table 33  Administration Server Troubleshooting Tools 

Topic

Details

Log Files

Installation log directory:

/var/opt/sun/install/logs

Configuration log files:

Administration_Server_install.Atimestamp
Administration_Server_install.Btimestamp

For more information on logging options, refer to the Sun Java System Administration Server Administration Guide (http://docs.sun.com/app/docs/doc/817-7612).

Troubleshooting

Refer to the Sun Java System Administration Server Administration Guide (http://docs.sun.com/app/docs/doc/817-7612).

Application Server Troubleshooting Tools

Table 34  Application Server Troubleshooting Tools 

Topic

Details

Log Files

Log file directory:

/var/opt/sun/install/logs/

Application Server instance log directory (default location for the initially created instance):

/var/opt/sun/appserver/domains/domain1/logs

Message log file name:

  • server.log, for each server instance

Configuration Files

Configuration file directory: /var

Troubleshooting

Refer to the Sun Java System Application Server Enterprise Edition Troubleshooting Guide (http://docs.sun.com/app/docs/doc/819-2562).

Calendar Server Troubleshooting Tools

Table 35  Calendar Server Troubleshooting Tools 

Topic

Details

Log Files

Administration Service (csadmind): admin.log
Distributed Database Service (csdwpd): dwp.log
HTTP Service (cshttpd): http.log
Notification Service (csnotifyd): notify.log

Default log directory: /var/opt/sun/calendar/logs

For more information, refer to Sun Java System Calendar Server Administration Guide (http://docs.sun.com/app/docs/doc/819-2433)

Configuration File

/opt/sun/calendar/config/ics.conf

Debug Mode

To use debug mode, a Calendar Server administrator sets the logfile.loglevel configuration parameter in the ics.conf file. For example:

logfile.loglevel = "debug"

For more information, refer to Sun Java System Calendar Server Administration Guide (http://docs.sun.com/app/docs/doc/819-2433).

Troubleshooting

Refer to Sun Java System Calendar Server Administration Guide (http://docs.sun.com/app/docs/doc/819-2433).

Communications Express Troubleshooting Tools

For information on troubleshooting Communications Express, refer to the Troubleshooting chapter in the Sun Java System Communications Express Administration Guide, http://docs.sun.com/doc/819-0115

Directory Proxy Server Troubleshooting Tools

Table 36  Directory Proxy Server Troubleshooting Tools 

Topic

Details

Log Files

Default log file: <DPS Server root>/dps-hostname/logs/fwd.log

For more information, refer to the Sun Java System Directory Proxy Server Administration Guide (http://docs.sun.com/doc/817-7615).

Troubleshooting

Refer to the Sun Java System Directory Proxy Server Administration Guide (http://docs.sun.com/doc/817-7615).

Directory Server Troubleshooting Tools

Table 37  Directory Server Troubleshooting Tools 

Topic

Details

Log Files

Installation log file:

/var/opt/sun/install/logs

Configuration log files:

  • Directory_Server_install.Atimestamp
    Directory_Server_install.Btimestamp

For information on managing log files, refer to the Sun Java System Directory Server Administration Guide (http://docs.sun.com/doc/817-7613).

Troubleshooting

Refer to the Sun Java System Directory Server Administration Guide (http://docs.sun.com/doc/817-7613).

Instant Messaging Troubleshooting Tools

Table 38  Instant Messaging Troubleshooting Tools

Topic

Details

Log Files

Server log: xmppd.log

Agent calendar log: agent-calendar.log

WatchDog log: iim_wd.log

Multiplexor log: mux.log

Default log directory: /var/opt/sun/im/log

For more information, refer to Sun Java System Instant messaging Server Administration Guide (http://docs.sun.com/app/docs/doc/819-0430).

Configuration File

/opt/sun/im/config/iim.conf

Debug Mode

To use debug mode, a Instant Messaging Server administrator sets the iim.log.iim_server.severity configuration parameter in the iim.conf file. For example:

  • Log severity for the server component.
    iim.log.iim_server.severity = “DEBUG”
  • Log severity for the multiplexor component.
    iim.log.iim_mux.severity = “DEBUG”
  • Log severity for the watchdog component.
    iim.log.iim_wd.severity = “DEBUG”

For more information, refer to Sun Java System Instant Messaging Server Administration Guide (http://docs.sun.com/doc/ <doc no:>).

Troubleshooting

Refer to Sun Java System Instant Messaging Server Administration Guide (http://docs.sun.com/app/docs/doc/819-0430)

Helpful Documentation

Refer client online help and the Sun Java System Instant Messaging Administration Guide (http://docs.sun.com/doc/819-0430).

Message Queue Troubleshooting Tools

Table 39  Message Queue Troubleshooting Tools 

Topic

Details

Log Files

Installation Log file:

/var/opt/sun/mq/instances/<instance name>/log

Refer to the Sun Java System Message Queue Administration Guide (http://docs.sun.com/app/docs/doc/819-2571).

Troubleshooting

For performance problems, refer to Analyzing and Tuning a Message Service chapter in the Sun Java System Message Queue Administration Guide (http://docs.sun.com/app/docs/doc/819-2571).

Message Queue troubleshooting is discussed in the Troubleshooting Problems chapter of the Sun Java System Message Queue Administration Guide and the MQ Forum, at: (http://docs.sun.com/app/docs/doc/819-2571).

Additional articles are available in Knowledge Base, at http://developers.sun.com/prodtech/msgqueue/reference/techart/index.html

Messaging Server Troubleshooting Tools

Table 40  Messaging Server Troubleshooting Tools 

Topic

Details

Executable Location

/opt/sun/messaging/sbin

Log Files

/opt/sun/messaging/log

Troubleshooting

Refer to the Sun Java System Messaging Server Administration Guide (http://docs.sun.com/app/docs/doc/819-2661).

Portal Server Troubleshooting Tools

Table 41  Portal Server Troubleshooting Tools 

Topic

Details

Log Files and Debug Files

Portal Server uses the same log files and debug files as Access Manager. Their directories are as follows:

Log file: /var/opt/sun/identity/logs

Debug file: /var/opt/sun/identity/debug

For information on managing Portal Server log files and debug files, refer to the Sun Java System Portal Server Administration Guide, (http://docs.sun.com/app/docs/doc/819-4154).

For Portal Server Desktop, the debug files are:

/var/opt/sun/identity/debug/desktop/debug

/var/opt/sun/identity/debug/desktop.dpadmin.debug

For information on managing these files, refer to the Sun Java System Portal Server Administration Guide, (http://docs.sun.com/app/docs/doc/819-4154).

The dpadmin, par, rdmgr, and sendrdm Portal Server command line utilities have options to generate debugging messages. Options are described in the Portal Server Administrator’s Guide.

Portal Server Secure Remote Access Troubleshooting Tools

Table 42  Portal Server Secure Remote Access Troubleshooting Tools 

Topic

Details

Debug Logs

Portal gateway debug logs are located in this directory:

/var/opt/sun/identity/debug/desktop/debug

Web Server Troubleshooting Tools

Table 43  Web Server Troubleshooting Tools 

Topic

Details

Log Files

There are two types of Web Server log files: the errors log file and the access log file, both located in the directory /opt/sun/webserver/https-instance_name/logs.

The errors log file lists all the errors the server has encountered. The access log records information about requests to the server and the responses from the server. For more information, refer to the Sun One Web Server 6.1 Administrator’s Guide (http://docs.sun.com/app/docs/doc/819-0130).

Troubleshooting

Refer to the Sun One Web Server 6.1 Installation and Migration Guide (http://docs.sun.com/app/docs/doc/819-0131).

Configuration File Directory

/opt/sun/webserver/https-instance-name/config

Debug Mode

The following options are available:

Log output might be used for diagnostics and debugging. You can set the value of the loglevel attribute of the LOG element in the /server_root/https-instance_name/config/server.xml file to the following values: info, fine, finer or finest. These values indicate the verbosity of debug messages, with finest giving maximum verbosity. For more information about the LOG element, refer to the Sun ONE Web Server Administrator’s Configuration File Reference (http://docs.sun.com/doc/817-6248-10).

A debug flag might be enabled to start the server web container in debug mode ready for attachment with a Java Platform Debugger Architecture (JPDA debugger. To do this, set the value of the jvm.debug flag of the JAVA attribute in the /instance_root/https-server_name/config/server.xml file to true. For more information, refer to the Sun ONE Web Server Administrator’s Configuration File Reference (http://docs.sun.com/doc/817-6248-10).

The Sun Java System Studio 5, Standard Edition, plugin enables the debugging of web applications. For more information, refer to the Sun ONE Web Server Programmer's Guide to Web Applications (http://docs.sun.com/doc/817-6251-10).

Web Proxy Server Troubleshooting Tools

Table 44  Web Proxy Server Troubleshooting Tools 

Topic

Details

Log Files

There are two types of Web Server log files: the errors log file and the access log file, both located in the directory /opt/sun/webproxyserver/https-instance_name/logs.

The errors log file lists all the errors the server has encountered. The access log records information about requests to the server and the responses from the server. For more information, refer to the Sun One Web Server 6.1 Administrator’s Guide (http://docs.sun.com/doc/817-6247-10).

Troubleshooting

Refer to the Sun One Web Server 6.1 Installation (http://docs.sun.com/doc/817-6245-10).

Configuration File Directory

/opt/sun/webserver/https-instance-name/config

Debug Mode

The following options are available:

Log output might be used for diagnostics and debugging. You can set the value of the loglevel attribute of the LOG element in the /server_root/https-instance_name/config/server.xml file to the following values: info, fine, finer or finest. These values indicate the verbosity of debug messages, with finest giving maximum verbosity. For more information about the LOG element, refer to the Sun ONE Web Proxy Server Administrator’s Configuration File Reference (http://docs.sun.com/app/docs/doc/819-3651).

A debug flag might be enabled to start the server web container in debug mode ready for attachment with a Java Platform Debugger Architecture (JPDA debugger. To do this, set the value of the jvm.debug flag of the JAVA attribute in the /instance_root/https-server_name/config/server.xml file to true. For more information, refer to the Sun ONE Web Proxy Server Administrator’s Configuration File Reference (http://docs.sun.com/app/docs/doc/819-3651).

The Sun Java System Studio 5, Standard Edition, plugin enables the debugging of web applications. For more information, refer to the Sun ONE Web Server Programmer's Guide to Web Applications (http://docs.sun.com/doc/817-6251-10).

Service Registry Troubleshooting Tools

Table 45  Service Registry Troubleshooting Tools 

Topic

Details

Log Files

Log file directory:/var/opt/sun/install/logs/

Service Registry instance log directory: /var/opt/sun/SUNWsoar/domains/registry/logs

Message log file name: server.log, for each server instance

Configuration File Directory

Configuration file directory: /var

Troubleshooting

Refer to the Sun Java System Service Registry 3 2005Q Administration Guide (http://docs.sun.com/app/docs/doc/819-2684).


Known Issues and Limitations

This section describes the known issues and limitations of Sun Java Enterprise System 6 for HP-UX. For a list of the known issues and limitations in this component, refer to the following Release Notes:

Known problems that are associated with the Sun Java Enterprise System components are documented in the respective component release notes on HP-UX. Refer to Bugs Fixed in This Release.

The following topics are the known issues:

Installation

Miscellaneous Installation Issues

In CLI Mode, the Installer does not let you install Portal Server Gateway Alone (6279513)

A key issue is that the installer does not allow you to perform a deployment in the CLI mode because the installer does not allow you to select only the Gateway sub-components.

Solution Use the installer in the GUI mode.

Java ES 2005Q4 Installer needs a mechanism to query if a product license is of type evaluation (6265136)

The installer should check if shared components is an evaluation component and replace it if in fact it is an evaluation component.

Solution Ensure that the workstation does not have an evaluation component installed before beginning an installation.

Problem with IP Address validation for Netlet Proxy (6317592)

In the Netlet proxy panel, the installer does not accept the valid IP address and asks to enter the valid IP address. This problem also occurs in the GUI mode.

Solution Ensure that the /etc/hosts file contains the correct information.

The JES4 installation on HP-UX platform takes a more time when installed under the following scenarios as compared with Solaris, Linux and Windows platforms: (6291473)

  1. Directory Server, Administration Server and all language packs with Configure Now option
  2. Directory Server, Web Server, Access Manager, Portal Server and all language packs with Configure Later option
  3. Directory Server, Application Server, Access Manager, Portal Server and all language packs with Configure Now option

Solution: Install the product components only with the required languages on the system.

When JES installer CD/DVD is mounted directory and file names appear in Upper case letters with semicolon in file names.

Solution: - This problem is know as rock ridge problem, if mount command is not supporting rock ridge options like cdcase and rr then file names appear in upper case letters. The following patches needs to be installed to support rock ridge options with mount command:

  1. PHKL_32035 (optional) Kernel patch
  2. PHCO_25841 1.0 Add Rock Ridge extension to mount_cdfs(1M)
  3. PHKL_26269 1.0 Rock Ridge extension for ISO-9660
  4. PHKL_28025 1.0 Rock Ridge extension for ISO-9660

JES INSTALLER shows Apache webserver in AS Load balancing plugin panel (6367708)

Solution Sun Java System does not support Third party web containers on HPUX, select Sun Java System Webserver for configuring loadbalancer plugin. The consequences of selecting Apache webserver is unknown.

Delegated Administration configurator asks for Web Server information while Access Server is the web container (6270890)

The Delegated Administration server is deployed to the same web container as Access Manager.

Solution The dependency of Delegated Administrator on Access Manager can be temporarily achieved by manually selecting Access Manager while installing Delegated Administrator.

Multiple versions of comm_dsetup.pl exist (6226161)

Solution Only use the version of comm_dssetup.pl found in /opt/sun/comms/dssetup/sbin. Ignore all other versions.

Cannot deploy Portal Server using SSL encryption if Access Manager is using SSL (6211026)

Solution Install portal server using the “Configure Later” option Hack the dpadmin and pdeploy scripts in /opt/sun/portal_svr and add the option to the java command lines: -D”java.protocol.handler.pkgs=com.iplanet.services.comm”

Edit the /etc/opt/sun/identitiy/config/AMConfig.properties and change the certdb settings to:

com.iplanet.am.admin.cli.certdb.dir=/opt/sun/webserver/alias

com.iplanet.am.admin.cli.certdb.prefix=https-<HOSTNAME><DOMAINNAME><HOSTNAME>

com.iplanet.am.admin.cli.certdb.passfile=/opt/sun/webserver/alias/.wtpass

(based on what the web server is using).

Create the file /opt/sun/webserver/alias/.wtpass containing (only) the password for the certdb. Note that this is a different format to the password.conf file that the web server itself uses:

cd /opt/sun/Portal_svr/lib;

JAVA_HOME=/usr/jdk/entsys-j2se ./psconfig

The uninstaller does not validate passwords for Portal Server uninstallation(6263414)

Proper validation is required before beginning the Portal Server uninstallation process can begin.

Solution In order to complete the uninstallation process, enter any value in the Portal Uninstall screen.

Installation log messages are not always valid (no specific ID)

Please note that log messages are not always valid. For example, the “no software was installed” message appears even if some (but not all) component products are installed after an error of some sort.

Mentions of “Sun ONE” in data services should be “Sun Java System” (no specific ID)

All occurrences of Sun ONE in the names and descriptions of the data services for Java ES applications should read “Sun Java System”. For example, “Sun Cluster data service for Sun ONE Application Server” should read “...for Sun Java System Application Server”.

Auto-selection of components in component selection page confusing (4957873)

When a component product is selected, the installer automatically selects to install any dependent component products. The component product selection page does not indicate that the dependencies have been selected along with the original component product.

Solution None.

Selected component notation inconsistent from page to page (5033467)

The “**” to indicate a disabled selection is not implemented globally.

Solution None.

Access Manager Installation

Amconsole home page is not coming up in multinode installations (6291099)

In multinode installations you may find that the Amconsole home page fails to appear. Refer to the solution listed below:

  1. Login to the realm console of the first instance (for example: <first-node-protocol>://<first-node-fqdn>:<first-node-port>/amserver)
  2. Click on the link corresponding to the default realm.
  3. In the text field for “Realm/DNS Aliases”, enter “<node2–fqdn>” and click Add.
  4. Click Save.
  5. Click on the “Realms” link in the bread crumb above the tabs.
  6. Click on the “Configuration” tab.
  7. Click on the “System Properties” tab
  8. Click on the “Platform” service tab.
  9. Under “Instance Name”, click the “New...” button.
  10. In the “Server” field, enter “<node2–protocol://<node2–fqdn>:<node2–port>”.
  11. In the “Instance Name” field, enter an unused number (for example, the number
  12. Click “OK”.
  13. Click “Save”.

Access Manager SDK configuration causes web server startup failure errors (6293225)

The problem of web server startup failures can be attributed to the Access Manager’s SDK configuration. In the current scenario, the AMConfig.properties file contains the wrong information and causes a series a web server startup failures. The following variables do not have the correct information:

Solution On your node B, where Access Manager SDK is installed with Web Server, modify the <Web_Server_Instance_dir>/config/server.xml file and add the required Access Manager JAR files to the classpath.

Console-only install configuration fails (5047119)

The installer does not configure the web container for a console-only installation on a local server.

Solution Perform a console only installation in two separate installation sessions:

  1. In the first installation session, perform a “Configure Now” install of the web container (Application Server or Web Server).
  2. In the second installation session, perform a “Configure Later” install of Access Manager Administration Console.
  3. After the second session is finished, change to the Access Manager utilities directory. For example, on Solaris systems:
  4. # cd AccessManager-base/SUNWam/bin/

    where AccessManager-base is the Access Manager base installation directory.

  5. Copy the amsamplesilent file and specify a new file name.
  6. Edit the copy of the amsamplesilent file to specific the configuration information, including DEPLOY_LEVEL (2 for console only) CONSOLE_HOST, CONSOLE_PORT, and SERVER_PORT variables.
  7. Run the amconfig script with the edited amsamplesilent file.
  8. # ./amconfig -s copy-of-amsamplesilent

    where copy-of-amsamplesilent is the name of the copy of the amsamplesilent file. For more information about the amsamplesilent file and amconfig script, see the Access Manager 2005Q4 Administration Guide.

Single Quote Not Allowed in Passwords and Root Suffix (no issue ID)

In passwords (such as for amadmin) and the Directory Server root suffix, Access Manager does not support a single quote (\q). The back-slash (\\), however, is supported.

Installer doesn’t add platform entry for existing directory install (6202902)

The Java ES Installer does not add a platform entry for an existing directory server installation (DIRECTORY_MODE=2).

Solution Edit the platform service Server List attribute to add the second instance. For example. if the first instance is host1.example.com, it will have an entry such as http://host1.example.com:port|01. If the second instance is on host2 and uses the same Directory Server as host1, use the Access Manager administrator console to add an entry such as http://host2.example.com:port|02

Installing Access Manager on an existing DIT requires rebuilding Directory Server indexes (6268096)

To improve the search performance, Directory Server has several new indexes. Therefore, after you install Access Manager with an existing directory information tree (DIT), rebuild the Directory Server indexes by running the db2index.pl script. For example: #./db2index.pl -D "cn=Directory Manager" -w password -n userRoot

The db2index.pl script is available in the DS-install-directory/slapd-hostname/ directory.

Access Manager registered portal services are not added to user when created through the Access Manager SDK (6280171)

Solution For every user created through the use of the commadmin command line interface, you will need to register all of the missing services with the Access Manager admin console.

Big regression in using the Access Manager amadmin CLI (6267167)

When using the amadmin command line interface, you need to provide the full dn of an amAdmin user. An example is shown below:

amadmin -u uid=amadmin,ou=people,o=isp -w

Sub-org creation not possible from one Identity Server by using Identity Server amadmin CLI (5001850)

Solution In both Directory Server, make sure to have inside cn=config, cn=ldbm database,cn=plugins, cn=config, nsslapd-lookthroughlimit set to -1.

Console-only install configuration fails (5047119)

The installer does not configure the web container for a console-only installation on a local server.

  1. In the first installation session, perform a “Configure Now” install of the webcontainer (Application Server or Web Server).
  2. In the second installation session, perform a “Configure Later” install of Access Manager Administration Console.
  3. After the second session is finished, change to the Access Manager utilities directory. For example, on Solaris systems:
  4. # cd Access Manager-base/identity/bin

    where AccessManager-base is the Access Manager base installation directory.

  5. Copy the amsamplesilent file and specify a new file name.
  6. Edit the copy of the amsamplesilent file to specific the configuration information, including DEPLOY_LEVEL (2 for console only) CONSOLE_HOST, CONSOLE_PORT, and SERVER_PORT variables.
  7. Run the amconfig script with the edited amsamplesilent file. For example:
  8. # ./amconfig -s copy-of-amsamplesilent

    where copy-of-amsamplesilent is the name of the copy of the amsamplesilent file.

    For more information about the amsamplesilent file and amconfig script, see the Access Manager 2005Q4 Administration Guide

Installing Access Manager 2005Q1 With SSL Enabled Directory Server (no Issue ID)

If Directory Server is already installed and has SSL enabled, the installation of Access Manager 2005Q1 will fail. To install Access Manager 2005Q1, first disable SSL for Directory Server. After the Access Manager installation is finished, then re-enable SSL for Directory Server.

Administration Server Installation

Administration Server patch fails to apply when server is stopped (6273652)

When stopping the Administration Server and using patchadd to apply a patch the process fails.

Solution You must start the Administration Server before applying the patch.

Cannot install Directory Server and Administration Server in separate sessions (5096114)

If you install Directory Server in one session and then try to install Administration Server in a second session, the box for Administration Server is already checked even though it is not installed and configured. You therefore cannot install and configure Administration Server.

Solution Install Directory Server and Administration Server in the same session. Or, refer to the Directory Server Administration documentation to learn how to manually configure Administration Server.

Deployment on Administration Server 8.1 with non-default URIs is inaccessible (6308426)

If you install Access Manager 7.0 on Application Server 8.1 and choose non-default URIs for Access Manager (for example, idserver instead of amconsole and idconsole instead of amconsole). Specifically, in the amas81configfile, the configureServerPolicy() does not account for the use case in which Access Manager is being configured with default URIs. Instead it assumes that the Access Manager war files will be deployed with the default URIs and grant permissions to amserver.war, amconsole.war, and ampassword.war.

Solution Perform the following procedure:

  1. Stop the application server instance on which Access Manager was deployed.
  2. Change to the following directory:
  3. ${AS_DOMAINS_DIR}/${AS_DOMAIN}/config

  4. Type the following command: cp server.policy server.policy.orig
  5. Locate the following policies grant codeBase:
  1. Replace “amserver” with the URI for the services web application in the line grant codeBase
  1. For legacy mode installations, replace “amconsole” with the URI for the console web application in the line grant codeBase
  1. Replace “ampassword” with the URI for the password web application in the line grant codeBase
  1. Start the application server instance on which Access Manager was deployed.

Application Server Installation

If a port which is already in use is chosen installation fails (4922417)

Solution None.

Installer does not recognize host name user enters in configuration page (4931514)

The installer prompts you for the “server name” for the Application Server. However, the installer uses the actual host name of the machine regardless of what you input in the text field.

Solution If the server name is different from the server’s host name, become superuser and type the following in the domain directory of interest (the “server root” directory):

# find . -type f -exec grep -l $HOSTNAME {} \\ ;

Then, change the file contents appropriately.

Java ES 2005Q4 Promoted build 08 shows incorrect Application Server Name (6297837)

Sun Java™ System Application Server Enterprise Edition 8.1 2005Q2 Update 2 is the correct notation. The notation Sun Java™System Application Server Enterprise Edition 8.1 2005Q4 was in error.

Directory Server Installation

Slow DPS response causing exceptions in web server and system instability

When too many connections are established to the DPS server from a remote node, the

DPS response is slow and exceptions are thrown.

Solution None

Directory Server configuration output splits the progress bar on silent mode (4928102)

When components are configured the corresponding output is sent to the installer’sstdout instead of the log. This action places the CLI progress bar on multiple lines in the installer output.

Solution None

Incorrect Version of Directory Server is displayed after upgrade from Directory Server 5 2005Q1 to Directory Server 2005Q4 (269446)

Solution You can ignore the version displayed in the console. Type the following in order to get the proper version information.

$SERVERROOT/bin/slapd/server/ns-slapd —v

Directory Server instance were not created because of /etc/ds and /etc/mps (5094994)

Remove the remaining link /etc/ds/v5.2/shared/config/certmap.conf before re-configuring servers.

Cannot configure Directory Server if you reinstall after uninstalling (6223527)

You cannot configure Directory Server if you are reinstalling after having uninstalled. During the uninstall, /var/opt/sun is not removed. As a result, the Directory slapd is not found and there are errors logged when you try to start Directory Server.

Solution After uninstalling Directory Server, remove /var/opt/sun before you reinstall.


Note

It is advisable to cross verify the sub-directories of /var/opt/sun before deletion


Cannot install Directory Server and Administration Server in separate sessions (5096114)

If you install Directory Server in one session and then try to install Administration Server in a second session, the box for Administration Server is already checked even though it is not installed and configured. You therefore cannot install and configure Administration Server.

Solution Install Directory Server and Administration Server in the same session. Or, refer to the Directory Server Administration documentation to learn how to manually configure Administration Server.install.

Message Queue Installation

If Message Queue is installed with Java ES installer you must use uninstaller to uninstall (no issue ID)

If you remove the depot packages directly, the next time the installer is run, it may see Message Queue as still being installed and not behave correctly.

Solution If you have already removed the Message Queue packages manually, you must uninstall Message Queue using the uninstaller. Run the uninstaller and select Message Queue components for removal.

Portal Server Installation

Unable to stop Gateway in two host scenario (6283068)

Solution To start the gateway type ./gateway start -n default. In order to stop the gateway type /gateway stop -n default.

Portal Server Gateway login after Porter Server restart (6191449)

Solution Each time the Portal Server, Administration Server or Web Server is restarted, the gateway must also be restarted.

Login page is not downloaded through proxylet (6216514)

When the proxylet is enabled, SRA still uses the rewriter technology to fetch the login pages and a part of the desktop page before the proxylet starts.

Solution None

Exception thrown after reloading Portal Desktop (218871)

Launching the instant messaging link and refreshing the portal desktop causes the “ERROR: content is not available” to appear. Also, an exception is thrown in this file:

/var/opt/sun/identity/debug.

Solution Edit the domain.xml file (located in /var/opt/sun/appserver/domain1/config and perform the following

Modify the java configuration classpath-prefix with /opt/sun/share/lib/jaxen-core.jar

Type stop-domain domain1

Type asadmin start-domain

Enter your user name and password.

Netlet crashes after making connection (approximately 10 to 15 seconds) with remote server (6186633)

This problem occurs if you are using applications such as Citrix Metaframe, PC Anywhere, Remotely Anywhere, Tarentella and similar applications.

Solution None

Informative and useless page provided to the user when logging into Portal Server (6267783)

When you log into Portal Server, you are presented with an informative page that

states you have been authenticated, but you cannot exit this page.

Solution Use the administration console and click on the Identity Management tab, select Services view and change the value of “Default Success Login URL” with your portal URL (for example, http://<fqdn>:<port>/portal).

Installation and uninstallation of Portal Server appears to hang (5106639)

During installation and uninstallation of Portal Server, the installer and uninstaller appear to hang. The delay can be up to 30 minutes before installation/uninstallation finishes successfully

Gateway redirection not happening in any multi-session installation (4971011)

Regardless of the installation mode, gateway redirection does not occur during a multi-session installation.

Solution

  To enable gateway redirection

  1. Launch a Portal Server browser and access the amconsole.
  2. Under “Service Configuration” tab, select “gateway”.
  3. In the lower right corner of the window, click “default” and “security” tab as well.
  4. Then, add a URL like “http://IS_HOST:PORT/amserver/UI/Login” into “Non-authenticated URLs:” field.
  5. An example URL is http://boa.prc.sun.com:80/amserver/UI/Login.

  6. Finally, restart the Portal gateway by doing the following as superuser:
  7. # /sbin/init.d/gateway -n default start debug

Web Server Installation

Web Server installation fails if install directory is populated with files from a previously installed version (no issue ID)

Solution Back-up all your configuration files. Then, remove the install directory before installing Web Server using the Java Enterprise System installer.

Localization Issues

Custom Configuration installer screen sometimes displays with crippled text layout (#6210498)

Solution Resize the window. Then, click Back and Next. The window will display correctly.

Single Quote Not Allowed in Passwords and Root Suffix (no issue ID)

In passwords (such as for amadmin) and the Directory Server root suffix, Access Manager does not support a single quote (\q). The back-slash (\\), however, is supported.

Installation of Access Manager fails if Directory Server 5.1 sp2 implements the Reset Password (4992507)

When you run the Java Enterprise System installer, the installation of Access Manager 2005Q1 fails if Directory Server 5.1 SP2 is configured to require users to change their passwords the first time they log in.

Solution Set the Directory Server password reset policy to “off”.

Uninstallation

During uninstallation, the Application Server directory is not removed (6229908).

The Application Server directory is not automatically removed when uninstalling all components of Sun Java Enterprise System.

Solution

Manually remove the Application Server directory after uninstallation, provided there is no node agent or instance-related data in this directory.


Redistributable Files

Sun Sun Java Enterprise System 2005Q4 does not contain any files which you can redistribute.


How to Report Problems and Provide Feedback

If you experience problems with Sun Java Enterprise System, contact Sun customer support using one of the following mechanisms:

To assist you in resolving problems, please have the following information available when you contact support:

Sun Welcomes Your Comments

Sun is interested in improving its documentation and welcomes your comments and suggestions.

To share your comments, go to http://docs.sun.com and click Send Comments. In the online form, provide the document title and part number. The part number is a seven-digit or nine-digit number that can be found on the title page of the guide or at the top of the document.


Additional Sun Resources

Useful Sun information can be found at the following Internet locations:


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