Error Message: Service Login Error (Sun OpenSSO Enterprise 8.0 Deployment Planning Guide)

Sun OpenSSO Enterprise 8.0 Deployment Planning Guide

Error Message: Service Login Error

When attempting the log in, the message “LoginException: Unable to obtain password from user” is displayed. The following is displayed in the server-side debug log amAuthWindowsDesktopSSO:

06/20/2007 01:08:08:614 PM PDT: Thread[service-j2ee,5,main] 
ERROR: Service Login 
Error: 06/20/2007 01:08:08:614 PM PDT: Thread[service-j2ee,5,main] 
Stack trace: javax.security.auth.login.LoginException: 
Unable to obtain password from user at com.sun.security.auth.module.
Krb5LoginModule.promptForPass(Krb5LoginM odule.java:745) 
at com.sun.security.auth.module.Krb5LoginModule.attemptAuthentication
(Kr b5LoginModule.java:624) at com.sun.security.auth.module.
Krb5LoginModule.login(Krb5LoginModule.ja va:512) 
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) .....

Be sure the appropriate cryptosystem is being used for generating the keytab file.
Be sure the appropriate version of Java is configured for the OpenSSO Enterprise server.
Be sure the configured service principal is identical to the principal in the keytab file. You can use klist command view the keytab file information.