This chapter describes runtime issues that are known to be problems.
The following runtime bug descriptions have been added to this chapter since this document was published on the Solaris 9 9/02 Documentation CD and in the Installation Kiosk on the Solaris 9 9/02 Installation CD.
If ocfserv terminates and the display is locked, the system remains locked even when a smart card is inserted or removed.
Workaround: Perform the following steps to unlock your system.
Perform a remote login to the machine on which the ocfserv process terminated.
Become superuser.
Kill the dtsession process by typing the following in a terminal window.
# pkill dtsession |
The Edit Config File menu item in the Smartcards Management Console does not edit smart card configuration files that are located in /etc/smartcard/opencard.properties. If the menu item is selected, a warning is displayed which indicates not to continue unless requested by technical support.
Workaround: Do not use the Edit Config File menu item in the Smartcards Management Console. For information on smart card configuration, see the Solaris Smartcard Administration Guide.
dtmail crashes after connecting with the IMAP server if the FontList option is specified when dtmail is launched from the command line. See the following example.
/usr/dt/bin/dtmail -xrm "Dtmail*FontList: -*-r-normal-*:" |
The following error message is displayed.
Segmentation Fault |
This problem occurs in both the C and ja locales.
Workaround: Do not specify the FontList option when you launch dtmail from the command line.
If you try to read an email message with many long lines in any of the Solaris 9 9/02 Unicode or UTF-8 locales, CDE Mailer (dtmail) appears to hang. The message does not display immediately.
Workaround: Choose one of the following workarounds.
Enlarge the dtmail Mailbox window to accommodate 132 columns.
Disable the Complex Text Layout feature by following these steps.
Become superuser.
Change directories to your system's locale directory.
# cd /usr/lib/locale/locale-name |
In the previous example, locale-name refers to the name of your system's Solaris 9 9/02 Unicode or UTF-8 locale.
Rename the locale layout engine category.
# mv LO_LTYPE LO_LTYPE- |
Rename the locale layout engine category to the original name (LO_LTYPE) before you apply any patches to the locale layout engine.
After you delete the last item from the desktop, the item is restored from the handheld device to the desktop when you synchronize your handheld device. Examples of items that you might delete, and then have restored, are the last appointment in your Calendar or the last address in the Address Manager.
Workaround: Manually delete the last entry from the handheld device prior to synchronization.
If you exchange multibyte data between a PDA device and Solaris CDE, the data might be corrupted in both environments.
Workaround: Back up your data on your personal computer with the PDA backup utility before you run the PDASync application. If you accidentally exchange multibyte data and corrupt that data, restore your data from the backup.
In the Solaris 9 9/02 operating environment, on UltraSPARC II-based systems, the CP Event message that accompanies some Uncorrectable Memory Error messages is not always produced. These systems include the Sun EnterpriseTM 10000 and Sun EnterpriseTM 6500/6000/5500/5000/ 4500/4000/3500/3000 systems. The result is that some information needed to identify a failing CPU might not always be present.
Workaround: For the latest information regarding this issue, check the SunSolve web site at http://sunsolve.sun.com.
The Solaris WBEM Services 2.5 daemon cannot locate providers that are written to the com.sun.wbem.provider interface or to the com.sun.wbem.provider20 interface. Even if you create a Solaris_ProviderPath instance for a provider that is written to these interfaces, the Solaris WBEM Services 2.5 daemon does not locate the provider.
Workaround: To enable the daemon to locate such a provider, stop and restart the Solaris WBEM Services 2.5 daemon.
# /etc/init.d/init.wbem stop # /etc/init.d/init.wbem start |
If you use the javax
API to develop
your provider, you do not need to stop and restart the Solaris WBEM Services
2.5 daemon. The Solaris WBEM Services 2.5 daemon dynamically recognizes javax
providers.
If you choose to use the com.sun application programming
interface rather than the javax
application programming interface to develop your WBEM software, only CIM
remote method invocation (RMI) is fully supported. Other protocols, such as
XML/HTTP, are not guaranteed to work completely with the com.sun application programming interface.
The following table lists examples of invocations that execute successfully under RMI, but fail under XML/HTTP.
Method Invocation |
Error Message |
---|---|
CIMClient.close() |
NullPointerException |
CIMClient.execQuery() |
CIM_ERR_QUERY_LANGUAGE_NOT_SUPPORTED |
CIMClient.getInstance() |
CIM_ERR_FAILED |
CIMClient.invokeMethod() |
XMLERROR: ClassCastException |
The Solaris Management Console Mounts and Shares tool cannot modify mount options on system-critical file systems such as / (root), /usr, and /var.
Workaround: Choose one of the following workarounds.
Use the remount option with the mount command.
# mount -F file-system-type -o remount,additional-mount-options \ device-to-mount mount-point |
Mount property modifications that are made by using the -remount option with the mount command are not persistent. In addition, all mount options that are not specified in the additional-mount-options portion of the previous command inherit the default values that are specified by the system. See the man page mount_ufs(1M) for more information.
Edit the appropriate entry in the /etc/vfstab file to modify the file system mount properties, then reboot the system.
The following error message is displayed when memory is low:
CIM_ERR_LOW_ON_MEMORY |
You cannot add more entries when the Common Information Model (CIM) Object Manager has run low on memory. You must reset the CIM Object Manager Repository.
Workaround: To reset the CIM Object Manager Repository, follow these steps.
Become superuser.
Stop the CIM Object Manager.
# /etc/init.d/init.wbem stop |
Remove the JavaSpacesTM log directory.
# /bin/rm -rf /var/sadm/wbem/log |
Restart the CIM Object Manager.
# /etc/init.d/init.wbem start |
When you reset the CIM Object Manager Repository, you lose any proprietary definitions in your data store. You must recompile the MOF files that contain those definitions by using the mofcomp command. See the following example.
# /usr/sadm/bin/mofcomp -u root -p root-password your-mof-file |
If you have a Solaris Volume Manager mirrored root (/) file system in which the file system does not start on cylinder 0, all submirrors you attach must also not start on cylinder 0.
If you attempt to attach a submirror starting on cylinder 0, to a mirror in which the original submirror does not start on cylinder 0, the following error message is displayed.
can't attach labeled submirror to an unlabeled mirror |
Workaround: Choose one of the following workarounds.
Ensure that both the root file system and the volume for the other submirror start on cylinder 0.
Ensure that both the root file system and the volume for the other submirror do not start on cylinder 0.
By default, the JumpStart installation process starts swap at cylinder 0 and the root (/) file system somewhere else on the disk. Common system administration practice is to start slice 0 at cylinder 0. Mirroring a default JumpStart installation with root on slice 0, but not cylinder 0, to a typical secondary disk with slice 0 that starts at cylinder 0, displays an error message when you attempt to attach the second submirror. For more information about the default behavior of Solaris installation programs, see "Swap Installation Issue".
If you use the metadetach command to remove a submirror from a mirror, you might not be able to reattach the submirror. This problem occurs because the mirror is automatically resized after you detach the submirror.
Workaround: Before you use the metadetach command to detach a submirror, attach a submirror of equal size to the submirror you want to detach.
If you physically remove a soft partitioned disk from a system and then replace it with a new disk, the metareplace -e command fails to enable the soft partitions. This failure might occur whether or not you used the metarecover command prior to issuing the metareplace -e command to enable the soft partitions.
Workaround: Re-create the soft partitions on the new disk.
If the soft partitions are a part of a mirror or RAID 5, use the metareplace command without the -e option to replace the old soft partition with the new soft partition.
# metareplace dx mirror or RAID 5 old_soft_partition new_soft_partition |
The metahs -e command might fail if you encounter the following circumstances.
A hot spare device encounters a problem, such as an induced error, when using the metaverify test utility.
Solaris Volume Manager software attempts to activate the hot spare when an error occurs on a metadevice. The hot spare is marked broken.
The system is brought down. The failed disk that contains the hot spare is replaced with a new disk at the same location.
When the system is booted, Solaris Volume Manager software does not recognize the new hot spare.
The metahs -e command is used to enable the hot spare on the new disk.
The following message is displayed.
WARNING: md: d0: open error of hotspare (Unavailable) |
The failure occurs because the Solaris Volume Manager software does not internally recognize the new hot spare disk that was swapped into the same physical location. The Solaris Volume Manager software continues to display the device ID of the disk that is no longer in the system.
This failure is not known to occur on a Photon or storage enclosures where the device number changes when a disk is replaced.
Workaround: Choose one of the following workarounds.
Follow these steps to update the device ID for the hot spare disk in the Solaris Volume Manager state database.
Become superuser.
Type the following command to update the device ID for the hot spare disk.
# metadevadm -u logical-device-name |
Type the following command to make the new hot spare disk available.
# metareplace -e logical-device-name |
Follow these steps to manage hot spares and hot spare pools on the system.
Become superuser.
Type the following command to delete the entry for the hot spare slice.
# metahs -d hsphot-spare-pool-number logical-device-name |
Type the following command to create a new entry for the hot spare slice at the same location with the correct device ID.
# metahs -a hsphot-spare-pool-number logical-device-name |
You cannot replace a failed drive with a drive that has been configured with the Solaris Volume Manager software. The replacement drive must be new to Solaris Volume Manager software. If you physically move a disk from one slot to another slot on a Photon, the metadevadm command fails. This failure occurs when the logical device name for the slice no longer exists. However, the device ID for the disk remains present in the metadevice replica. The following message is displayed.
Unnamed device detected. Please run 'devfsadm && metadevadm -r to resolve. |
You can access the disk at the new location during this time. However, you might need to use the old logical device name to access the slice.
Workaround: Physically move the drive back to its original slot.
If you remove and replace a physical disk from the system, and then use the metarecover -p -d command to write the appropriate soft partition specific information to the disk, an open failure results. The command does not update the metadevice database namespace to reflect the change in disk device identification. This condition causes an open failure for each such soft partition that is built on top of the disk. The following message is displayed.
Open Error |
Workaround: Create a soft partition on the new disk instead of using the metarecover command to recover the soft partition.
If the soft partition is part of a mirror or RAID 5, use the metareplace command without the -e option to replace the old soft partition with the new soft partition.
# metareplace dx mirror or RAID 5 old_soft_partition new_soft_partition |
The Solaris Point-to-Point Protocol (PPP) 4.0 daemon (pppd) might unexpectedly exit under the following conditions.
The pppd daemon is idle.
The demand and holdoff options to the pppd daemon are enabled.
A packet arrives during the holdoff period.
If the pppd daemon exits unexpectedly, a message that is similar to the following message is logged in the appropriate system log file.
current date hostname pppd[PID]: [ID 702911 daemon.error] unable to set IP to pass: Invalid argument current date hostname pppd[PID]: [ID 702911 daemon.error] unable to enable IPCP |
See the man page pppd(1M) for more information on the demand and holdoff options to the pppd daemon.
Workaround: Choose one of the following workarounds.
If you do not need the pppd daemon to wait before trying to re-initiate links, do not use the holdoff option with the pppd daemon.
Set the holdoff option value to 0.
Run the pppd daemon from a loop script that is similar to the following Bourne shell script.
#!/bin/sh while :; do /usr/bin/pppd cua/b lock idle 60 demand nodetach noauth \ 38400 10.0.0.1:10.0.0.2 holdoff 20 done
If you configure multiple IP tunnels between two IP nodes, and enable ip_strict_dst_multihoming or other IP filters, packet loss might result.
Workaround: Choose one of the following workarounds.
First configure a single tunnel between the two IP nodes. Add addresses to the tunnel by using the ifconfig command with the addif option.
Do not enable ip_strict_dst_multihoming on tunnels between two IP nodes.
If you unlock a locked CDE session, all your cached Kerberos version 5 (krb5) credentials might be removed. The result is you might not be able to access various system utilities. This problem occurs under the following conditions.
In the /etc/pam.conf file, the dtsession services for your system are configured to use the krb5 module by default.
You lock your CDE session, and then try to unlock the session.
If this problem occurs, the following error message is displayed.
lock screen: PAM-KRB5 (auth): Error verifying TGT with host/host-name: Permission denied in replay cache code |
Workaround: Add the following non-pam_krb5 dtsession entries to the /etc/pam.conf file.
dtsession auth requisite pam_authtok_get.so.1 dtsession auth required pam_unix_auth.so.1 |
With these entries in the /etc/pam.conf file, the pam_krb5 module does not run by default.
The Removable Media auto run capability in the CDE desktop environment has been temporarily removed from the Solaris 9 9/02 operating environment. This capability has been removed to mitigate potential security issues.
To use the auto run function for a CD-ROM or another removable media volume, you must do one of the following:
Run the volstart program from the top level of the removable media file system.
Follow the instructions that are included with the CD for access from outside of CDE.
For the latest information on security issues and patches, check the SunSolve web site at http://sunsolve.sun.com. All security patches are available from the SunSolve site without a support contract.
In the Solaris 9 9/02 operating environment, locked accounts are treated in the same way as expired or nonexistent accounts. As a result, the cron, at, and batch utilities cannot schedule jobs on locked accounts.
Workaround: To enable locked accounts to accept cron, at, or batch jobs, replace the password field of a locked account (*LK*) with the string NP, for no password.
If you try to perform various tasks with Veritas Volume Manager on a system that is running the Solaris 9 9/02 operating environment, the vxddladm addjob or vxddladm addsupport utilities might core dump.
Workaround: Follow these steps.
Become superuser.
Verify that the /var/ld/ld.config file and /usr/bin/crle utility exist on the system.
Type the following commands in a terminal window.
# /usr/bin/cp /var/ld/ld.config /var/ld/ld.config.save # /usr/bin/crle -E LD_LIBRARY_PATH=/usr/lib # appropriate-vxddladm-command # /usr/bin/mv /var/ld/ld.config.save /var/ld/ld.config |
In the iPlanetTM Directory Server 5.1 Collection (Solaris Edition), links titled DocHome and links between separate books do not work. If you select these links, your browser displays a Not Found error.
Workaround: To navigate between iPlanet Directory Server 5.1 documents on your system, go to the iPlanet Directory Server 5.1 Collection (Solaris Edition) page at http://docs.sun.com. Click the link to the document you want to view.
If you remove the SUNWsdocs package, then try to remove other documentation packages, the removal fails. This problem occurs because the SUNWsdocs package is installed with any collection and provides the browser entry point.
Workaround: If you removed the SUNWsdocs package, reinstall the SUNWsdocs package from the documentation media and then remove the other documentation packages.
In the Solaris 9 9/02 operating environment, and other UNIX based systems, PDF documents on the Solaris 9 9/02 Documentation 1 of 2 CD are not accessible in the following European locales.
de (German)
es (Spanish)
fr (French)
it (Italian)
sv (Swedish)
This problem occurs because of a limitation with Adobe Acrobat Reader. For more information on this problem, see the Adobe Technote site at http://www.adobe.com:80/support/techdocs/294de.htm.
Workaround: Choose one of the following workarounds.
In the Solaris 9 9/02 operating environment, and other UNIX based systems, set the environment variable LC_ALL to C acroread. For example, in the C shell, type the following command in a terminal window.
% env LC_ALL=C acroread |
Upgrade to Adobe Acrobat Reader 5.0 or later version.
Some Solaris 9 9/02 documentation collections might be unexpectedly removed from your system if the following occurs.
You install both the Solaris 9 9/02 Documentation 1 of 2 and 2 of 2 CDs on your system.
You then use the prodreg utility or the Solaris 9 9/02 Documentation CD installer program to remove certain documentation packages.
The Solaris 9 9/02 Documentation CD 1 of 2 and 2 of 2 have three collections in common. If you remove the packages that contain these collections from either of the Solaris 9 9/02 Documentation 1 of 2 or 2 of 2 CD installations, the package is removed for both installations.
The following table lists the packages that might be removed unexpectedly.
Table 2-1 Solaris 9 9/02 Documentation Packages Contained on Both Solaris 9 9/02 Documentation CDs
HTML Package Names |
PDF Package Names |
Collection Description |
---|---|---|
SUNWaadm |
SUNWpaadm |
Solaris 9 System Administrator Collection |
SUNWdev |
SUNWpdev |
Solaris 9 Developer Collection |
SUNWids |
SUNWpids |
iPlanet Directory Server 5.1 Collection |
Workaround: Choose one of the following workarounds.
If the uninstall process unexpectedly removed these documentation packages, and you want these packages on your system, reinstall the packages from the Solaris 9 9/02 Documentation 1 of 2 or 2 of 2 CDs.
To avoid this problem, use the pkgrm utility to remove the packages that you want to eliminate from your system.
In the en_US.UTF-8 locale, you cannot input the Euro character by simultaneously pressing the AltGraph and E keys.
Workaround: Choose one of the following workarounds.
Press and release the Compose key, then press and release the C key, then press and release the = key (Compose+C+=).
If your keyboard does not include the Compose key, then press the Control key while you press the Shift and T keys (Ctrl-Shift-T).
Press the Alt key while you press the 4 key (Alt-4).
To generate the diacritic character in Arabic locales, type the Arabic character, then Shift-U.
Sorting in the European UTF-8 locales does not work properly.
Workaround: Before you attempt to sort in a FIGGS UTF-8 locale, set the LC_COLLATE variable to the ISO-1 equivalent.
# echo $LC_COLLATE > es_ES.UTF-8 # LC_COLLATE=es_ES.IS08859-1 # export LC_COLLATE |
Then start sorting.
The Secure Shell application is not localized and cannot be fully translated.
When entering Distinguished Names during installation, use the UTF-8 character set encoding. Other encodings are not supported. Installation operations do not convert data from local character set encoding to UTF-8 character set encoding. LDIF files used to import data must also use UTF-8 character set encoding. Import operations do not convert data from local character set encoding to UTF-8 character set encoding.
The schema provided with the SunTM Open Net Environment (Sun ONE) Directory Server (formerly iPlanet Directory Server) 5.1 differs from that specified in RFC 2256 for the groupOfNames and groupOfUniquenames object classes. In the schema provided, the member and uniquemember attribute types are optional. RFC 2256 specifies that at least one value for these types must be present in the respective object class.
The aci attribute is an operational attribute that is not returned in a search unless you explicitly request the attribute.
Multi-Master Replication over WAN is currently not supported.
SunTM ONE Directory Server 5.1 provides the UID Uniqueness plug-in. By default, the plug-in is not activated. To ensure attribute uniqueness for specific attributes, create a new instance of the Attribute Uniqueness plug-in for each attribute. For more information on the Attribute Uniqueness plug-in, refer to the iPlanet Directory Server 5.1 Administrator's Guide at http://docs.sun.com.
The Referential Integrity plug-in is now off by default. To avoid conflict resolution loops, the Referential Integrity plug-in should only be enabled on one master replica in a multi-master replication environment. Before enabling the Referential Integrity plug-in on servers that issue chaining requests, analyze your performance resource, time, and integrity needs. Integrity checks can consume significant memory and CPU resources.
The nsRoleDN attribute is used to define a role. This attribute should not be used for evaluating role membership in a user's entry. When evaluating role membership, look at the nsrole attribute.
If VLV indexes encompass more than one database, the VLV indexes do not work correctly.
If you launch the Sun ONE Directory Server 5.1 Console and create a new user or new role as inactive, the newly created user or newly created role is not inactivated. Users and roles cannot be created through the Console as inactive.
Workaround: To create an inactive user or inactive role, follow these steps:
Create the new user or new role.
Double-click the newly created user or newly created role, or select the newly created user or newly created role. Click the Properties item from the Object menu.
Click the Account tab.
Click the Inactivate button.
Click OK.
The newly created user or newly created role is inactivated.
If you specifiy a base DN that contains a space, for example, o=U.S. Government,C=US at Sun ONE Directory Server 5.1 configuration time, the resulting DN is truncated to Government,C=US. At configuration time, the DN should be entered as o=U.S.%20Government,C=US.
Workaround: To correct the base DN entry, follow these steps.
Select the top directory entry in the left side of the navigation pane of the Servers and Applications tab on the Console.
Edit the suffix in the User directory subtree field.
Click OK.
If you update a non-master directory server with password policy information, the information is not replicated to all other servers. This information includes account lockouts.
Workaround: Manage password policy information manually on each server.
If Account Lockout is in effect and the user password is changed, Account Lockout remains in effect.
Workaround: Reset the accountUnlockTime, passwordRetryCount, and retryCountResetTime lockout attributes to unlock the account.
If you install the Sun ONE Directory Server 5.1, start the console, initialize the directory with an LDIF file, and then backup the server, the Console reports the backup was successful. However, the backup has actually failed.
Workaround: Perform the following tasks from the Console after you initialize the database:
Stop the server.
Restart the server.
Perform the backup.
You cannot use the LDAP naming services to create automount path names that are identical, except for case results in non-unique path names. The directory server does not allow creation of entries if the naming attribute is defined with case-sensitive syntax and an entry already exists with the same name, but a different case.
/home/foo and /home/Foo paths cannot co-exist.
For example, if entry attr=foo,dc=mycompany,dc=com exists, the server does not allow the creation of attr=Foo,dc=mycompany,dc=com. A side effect of this problem is that when LDAP naming services are used, automount path names have to be unique regardless of their case.
Workaround: None.
If the server is stopped during export, backup, restore or index creation, the server crashes.
Workaround: Do not stop the server during these types of operations.
If you attempt to configure replication over (SSL) with certificate-based authentication, replication does not work if either of the following conditions exist.
The supplier's certificate is self-signed.
The supplier's certificate is only capable of behaving as an SSL server certificate that is unable to "play" the role of the client during an SSL handshake.
Workaround: None.