C H A P T E R  3

Servicing Customer-Replaceable Devices

This chapter describes how to replace the hot-swappable and hot-pluggable customer-replaceable units (CRUs) in the Sun Fire X4170 M2 Server.

The following topics are covered in this section:


3.1 Hot-Pluggable Versus Hot-Swappable Devices

Devices that are hot-pluggable, unlike hot-swappable devices, require actions in addition to physical removal and replacement.

3.1.1 Hot-Pluggable Devices

Hot-pluggable devices are those devices that you can remove and install while the server is running. However, you must perform one or more administrative tasks before and/or after installing the hardware (for example, mounting a storage drive).

In the Sun Fire X4170 M2 Server, storage drives are hot-pluggable. To hot-plug a drive you must take the drive offline (to prevent any applications from accessing it and to remove the logical software links to it) before you can safely remove it. See Servicing Storage Drives.

3.1.2 Hot-Swappable Devices

Hot-swappable devices are those devices that can be removed and installed while the server is running without requiring any administrative tasks (for example, fan modules and power supplies).

In the Sun Fire X4170 M2 Server, the following devices are hot-swappable:



Note - The chassis-mounted storage drives can be hot-swappable, depending on how they are configured. See Servicing Storage Drives.



3.2 Servicing Storage Drives

The following topics are covered in this section:

3.2.1 Server Storage Drive Locations

FIGURE 3-1 shows the physical drive locations for a Sun Fire X4170 M2 Server with eight 2.5-inch hard disk drives.

FIGURE 3-1 Storage Drive Locations


Graphic showing front panel of the Sun Fire X4170 M2 Server.


Figure Legend

HDD1

HDD3

HDD5

DVD drive and USB Connectors (2)

HDD0

HDD2

HDD4

HDD6

HDD7


3.2.2 Storage Drive Status LED Reference

FIGURE 3-2 shows the storage drive status LEDs.

FIGURE 3-2 Storage Drive Status LEDs


Figure showing storage drive LEDs.


TABLE 3-1 Storage Drive Status LED Descriptions

Legend

LED

Symbol

Color

Lights When...

1

OK to Remove


Blue

The storage drive can be removed

safely during a hot-plug operation.

2

Service Action Required


Amber

The system is running and the storage drive is faulty. The front and rear panel Service Action Required LEDs are also lit if the system detects a storage drive fault.

3

OK/Activity


Green

Data is being read from or written to the storage drive.


3.2.3 Remove Storage Drive

Storage drives can be hot-plugged or cold-plugged (removed when power is off). Storage drives in the server might be hot-pluggable, depending on the storage drive configuration.

To hot-plug a drive, you must take the drive offline (to prevent any applications from accessing it, and to remove the logical software links to it) before you can safely remove it.

1. Identify the storage drive you wish to remove.

The amber Service Action Required LED might be lit. For specific drive locations, see Server Storage Drive Locations.

2. Determine whether the storage drive can be hot-plugged or cold-plugged.

The following conditions might prevent you from hot-plugging a drive. You must power off the server, if the storage drive:

3. Do one of the following:

You must take the drive offline before you can safely remove it. This removes the logical software links to the drive and prevents any applications from accessing it. For information on how to take a storage drive offline, see TABLE 3-2.


TABLE 3-2 Storage Drive Removal Configuration Information

HBA Controller Type

Refer to...

For Oracle Storage

Note - Open the book PDF file and search on “drive offline.”

For LSI MegaRAID Storage Manager (MSM)

  • Sun Disk Management Overview (820-6350-14)

Note - Open the book PDF file and search on “drive offline.”


You must power off the server before you can safely remove the storage drive. Complete one of the procedures described in Power Off the Server.

4. On the drive you plan to remove, push the storage drive release button to open the latch (FIGURE 3-3 [1]).

5. Grasp the latch [2] and pull the drive out of the drive slot [3].



caution icon Caution - The latch is not an ejector. Do not bend it too far to the right. Doing so can damage the latch.




caution icon Caution - Whenever you remove a storage drive, you should replace it with another storage drive or a filler panel; otherwise, the server might overheat due to improper air flow. For instructions for installing a storage drive filler panel, see Filler Panel Removal and Installation.


FIGURE 3-3 Locating the Storage Drive Release Button and Latch


Figure showing storage drive removal.

3.2.4 Install Storage Drive

Installing a storage drive into a server is a two-step process. You must first install a storage drive into the drive slot, and then configure that drive to the server.

1. If necessary, remove the blank panel from the chassis.

The server might have blank panels covering unoccupied storage drive slots.

2. Determine the drive slot location for the replacement storage drive.

If you removed an existing storage drive from a slot in the server, you must install the replacement drive in the same slot as the drive that was removed. Storage drives are physically addressed according to the slot in which they are installed. See FIGURE 3-1 for storage drive locations.

3. Slide the drive into the drive slot until it is fully seated (FIGURE 3-4).

FIGURE 3-4 Installing a Storage Drive


Figure showing how to insert a storage drive.

4. Close the latch to lock the drive in place.

5. Do one of the following:

For configuration information, refer to TABLE 3-3.


TABLE 3-3 Storage Drive Installation Configuration Information

HBA Controller Type

Refer to...

For Oracle Storage

Note - Open the book PDF file and search on “drive offline.”

For LSI MegaRAID Storage Manager (MSM)

  • Sun Disk Management Overview (820-6350-14)

Note - Open the book PDF file and search on “drive offline.”


Restore power to the server. Complete the procedure described in Powering On the Server.


3.3 Servicing Fan Modules

The following topics are covered in this section:

3.3.1 About Server Fans

The fan modules are located under the top cover door. Each fan module contains four fans mounted in an integrated, hot-swappable customer replaceable unit (CRU). The Sun Fire X4170 M2 Server has four fan modules that provide N+1 cooling redundancy.



caution icon Caution - While the fan modules do provide some cooling redundancy, if a fan module fails, replace it as soon as possible to maintain server availability.


3.3.2 Detecting Fan Module Failure

The following LEDs indicate the status of the fan modules:

The system Overtemp LED might light if a fan fault causes an increase in system operating temperature. See Server Front Panel Features for more information about identifying and interpreting system LEDs.

3.3.3 Fan Module Status LEDs

Each fan module contains one bicolored LED that is visible when you open the top cover fan door. FIGURE 3-5 shows the location of each fan module status LEDs.

FIGURE 3-5 Fan Module LEDs


Figure showing the location of the fan module fault LEDs on the Sun Fire X4170 M2 Server.

TABLE 3-4 describes fan module status LEDs and their functions.


TABLE 3-4 Fan Module Status LED

LED

Color

State Meaning

Fan Status

Bicolored: Amber/Green

Amber - The fan module is faulty.

The front TOP FAN LED and the front and rear panel Service Action Required LEDs are also lit if the system detects a fan module fault.

Green - Indicates that the fan module is correctly installed and operating within specification.


3.3.4 Remove Fan Module



caution icon Caution - Hazardous moving parts.When removing the fans, be careful of the fan blades.


1. Extend the server into the maintenance position.

See Extending the Server to the Maintenance Position.

2. To access the fans, open the top cover fan door.

To release the fan door, push the top cover release tabs toward the back of the server and lift the door to the open position.



Note - Close the top cover fan door within 60 seconds to maintain adequate airflow to properly cool the server. Leaving the door open for more than 60 seconds, while the server is running, might cause the server to overheat and shut down.


3. Identify the faulty fan module(s).

Each fan module has a status LED on top. If the LED is amber, the fan has failed. The location of the fan LED status LED is shown in FIGURE 3-5.

4. Remove the faulty fan module(s).

a. Using your thumb and forefinger, grasp the fan module in the finger recesses located in the white plastic between the fans and compress the fan module release latch (FIGURE 3-6).

b. Lift the fan module straight up and out of the fan board (FIGURE 3-6).



caution icon Caution - When removing a fan module, do not rock it back and forth. Rocking the fans module can cause damage to the fan board connectors.




caution icon Caution - When changing the fan modules, note that only the fan modules can be removed or replaced. Do not service any other components in the fan compartment unless the system is shut down and the power cords are removed.


FIGURE 3-6 Removing a Fan Module


Figure showing how to remove a fan module

3.3.5 Install Fan Module

1. With the top cover door open, install the replacement fan module into the server (FIGURE 3-7).

The fan modules are keyed to ensure that they are installed in the correct orientation.

FIGURE 3-7 Installing a Fan Module


Figure showing how to install a fan module.

2. Press down on the fan module and apply firm pressure to fully seat the fan module.

3. Verify that the Fan status LED on the replaced fan module is lit green.

4. Close the top cover door.

5. Verify that the TOP FAN LED on the front of the server and the Service Action Required LEDs on the front and rear of the server are extinguished.

See Server Front Panel Features and Server General Status Indicators for more information about identifying and interpreting system LEDs.

6. Return the server to the normal rack position.

See Returning the Server to the Normal Rack Position.


3.4 Servicing Power Supplies

If your server is equipped with two power supplies, then the power supplies are hot-swappable. This is because the power supplies are redundant, that is, the server only needs one power supply to operate. Redundant power supplies enable you to remove and replace a power supply without shutting the server down, provided that the other power supply is online and working.



Note - If a power supply fails and you do not have a replacement available, to ensure proper airflow, either leave the failed power supply installed in the server or remove the failed power supply and install a filler panel. For instructions for installing filler panels, see Filler Panel Removal and Installation.


See Power Supply LED Reference for specific information about power supply status LEDs.

The following topics are covered:

3.4.1 Detecting Power Supply Failure

The following LEDs are lit when a power supply fault is detected:

See Server Front Panel Features and Server General Status Indicators for more information about identifying and interpreting system LEDs.

3.4.2 Power Supply LED Reference

Each power supply contains three status LEDs on the back panel (FIGURE 3-8). TABLE 3-5 provides a description of the power supply LEDs.

FIGURE 3-8 Power Supply Status LEDs


 


TABLE 3-5 Power Supply Status LEDs

Legend

LED

Symbol

Color

Lights When...

1

OK


Green

DC power is available. The power supply is producing DC power within specifications.

2

Service Action Required


Amber

The power supply is faulty. The front REAR PS LED and the front and rear panel Service Action Required LEDs the are also lit if the system detects a power supply fault.

3

AC Present

~AC

Green

The power supply is plugged in and AC power is available, regardless of system power state.


3.4.3 Remove Power Supply



caution icon Caution - Hazardous voltages are present.To reduce the risk of electric shock and danger to personal health, follow the instructions.


1. Identify which power supply (0 or 1) requires replacement.

A lit Service Action Required LED on a power supply indicates that a failure was detected.

2. Gain access to the rear of the server where the faulty power supply is located.

3. Release the cable management arm (CMA) (FIGURE 3-9).

The CMA is located at the rear of the server rack.

FIGURE 3-9 Releasing the Cable Management Arm


Figure showing how to rotate the cable management arm to access the power supply.

a. Press and hold the CMA release tab.

b. Rotate the cable management arm out of the way so that you can access the power supply.

4. Disconnect the power cord from the faulty power supply.

5. Grasp the power supply handle and press the release latch (FIGURE 3-10).

6. Pull the power supply out of the chassis.



caution icon Caution - Whenever you remove a power supply, you should replace it with another power supply or a filler panel; otherwise, the server might overheat due to improper airflow. For instructions for installing a power supply filler panel, see Filler Panel Removal and Installation.


FIGURE 3-10 Releasing a Power Supply


Figure showing how to remove a power supply. Sun Fire X4170 M2 Server.

3.4.4 Install Power Supply

1. Align the replacement power supply with the empty power supply chassis bay.

2. Slide the power supply into the bay until it is fully seated.

3. Reconnect the power cord to the power supply.

Verify that the AC Present LED is lit.



Note - When AC is applied, the power supply should turn on in less than 3 seconds, and indicate an OK status to the system in another 500ms. If one power supply is already on when AC is applied to a second power supply, the time may be reduced as the secondary side microcontroller will already be running. Finally, there will be a brief delay before the system reads that the power supply has indicated that it is on.


4. Close the CMA, inserting the end of the CMA into the rear left rail bracket (FIGURE 3-9).

5. Verify that the following LEDs are extinguished:

See Server Front Panel Features and Server General Status Indicators for more information about identifying and interpreting system LEDs.