Troubleshooting

The NIS/NIS+ name service is not enabled. Please configure NIS/NIS+ before attempting to change the password.

1. Select the Network Neighborhood icon and click with the right mouse button.  

2. Double-click Properties.  

3. Click Solstice NIS/NIS+ Naming Services.  

4. Select either the NIS or NIS+ naming service.  

5. Click OK to close the Naming Services properties tab.  

6. Click OK again to the close the Network dialog box.  

7. Click Yes to restart your computer.  

The username provided is invalid. The user name you typed is not stored in the NIS passwd map.

If you are using NIS+, either the passwd or cred entry for user name cannot be found in the NIS+ tables. Make sure you type the name correctly. Check with your network administrator to make sure the entries for your user name are correct in the NIS/NIS+ name service.

Username of the user attempting to change the password must match the username of the user whose password is being changed. Please be sure that a single username is used to log in to every network.

You tried to change the password of a user other than the user you are logged in as.  

1. Click Start, then click Shut Down, and select Close All Programs And Log On As A Different User.  

2. Log in and type a user name that is the same for Windows and UNIX.  

The password provided is invalid.

The new password must have at least 6 characters (at least 2 alphabetic and 1 numeric), must differ from the old password by at least 3 characters, and may not be a circular shift of the username. 

The old password contains invalid characters

The old password you typed contains characters that are not allowed on a UNIX server. You probably mistyped the password. Retype the password correctly.  

The old password provided does not match actual old password stored on the network. A valid old password must be provided in order to change it to a new password.

You probably mistyped your old UNIX password. Retype the password correctly. 

The old password you typed does not match your current UNIX password.

Type your current UNIX password. 

Failed to contact or communicate with NIS/NIS+ server to change the password. Please try again.

The NIS/NIS+ server might not be running. To check, log in to the server and type the command: ps -ax | grep yppasswd Contact your system administrator.

Failed to change the password. Please try again.

You do not have secure RPC credentials to change the NIS+ password on the server. Contact your system administrator.  

You don't have permission to change the password.

You do not have permission (in the NIS+ cred table) to change the UNIX password. Contact your system administrator.

You entered the authentication server incorrectly or the authentication server is not working. 

Use the Windows ping command to reach the machine running the authentication server. Ask a network administrator for the correct IP address of the authentication server to use.

Retype the correct authentication server address in the login dialog box and click OK. 

One or more TCP/IP settings are incorrect.  

On Windows 95, follow the steps in the "Checklist for TCP/IP Settings on Windows 95". On Windows NT, follow the steps in the "Checklist for TCP/IP Settings on Windows NT".

The name server cannot find an IP address for the remote computer. 

Verify that you typed the name for the remote computer correctly. 

Ping the remote computer's IP address. 

The remote computer, the network, or part of the network is down. 

Check your modem or network cables. 

Ping your computer to verify it can connect to itself (which verifies that your local interface is running). 

Ping your name server (by name or by IP address) and your local gateway.