Table 5-7 discusses frequent printing problems on Windows NT and Windows 95 and their solutions. Refer to the online Help for additional troubleshooting information on printing.
Table 5-7 Frequent Printing Problems
Problem |
Possible Cause |
Solution |
---|---|---|
When attempting to mount network printers on Windows NT, My Computer is grayed out. |
Default settings on Windows NT. |
By default, only users with Administrator privileges can load and unload device drivers. Either change the policies to give the access right to users in the "User" group, or log in as a user with Administrator privileges. |
You can browse a PCNFSD printer, but cannot connect to it. You might see the error message, Problem printing Printer Test Page on host unixhost in queue lp. Unable to write to the remote filesystem \\~unixhost\pc.domain. |
The print spool directory is not exported.
|
Export the print spool directory on the server. For example, on a SunOS 5.x, enter share -F nfs /var/spool echo share -F nfs /var/spool >> /etc/dfs/dfstab. See the Solstice Network Client Installation and Licensing Guide for details. |
When you try to print on a PCNFSD printer, you see an error message about a problem writing to the remote file system.
|
The print spool directory is mounted with read-only permissions.
|
Select Network Neighborhood. Click the right mouse button, and click Properties. On Windows 95, double-click Solstice NFS Client. On Windows NT, select the Services tab and double-click Solstice NFS Client.
In both environments, on the NFS General page, under Mount Options, clear Connect Drives Read-Only.
Make sure that on the UNIX system, the spool directory is shared read-write. On a Solaris system, enter the share command. You should see output similar to the following: /var/spool/pcnfs rw " " |