Chapter 1, "Agent Services," provides an overview of the product and identifies the different kinds of users, including agents. The chapter also summarizes the tasks of each subsystem agent and lists the HTML forms you use to perform agent tasks. Finally, the chapter explains how to access the Agent Services pages and forms.
Chapter 3, "Finding and Revoking Certificates," explains how, as a Certificate Manager agent, you can use the Agent Services page to find and examine a specific certificate issued by Certificate Management System, or retrieve a list of certificates that match specified criteria. This chapter also explains how to revoke certificates, and manage the certificate revocation list.
Chapter 5, "Recovering Encrypted Data," describes how to process key recovery requests, and how to recover stored encrypted data when the encryption key has been lost. This service is only available when the Data Recovery Manager subsystem is installed.