Chapter 8   Statistics


The Process Business Manager interface allows you to get statistics on both process instances and work items.

This chapter describes these topics:

• Obtaining Process Instance Statistics

• Obtaining Work Item Statistics

Obtaining Process Instance Statistics

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To obtain statistics, go to the Process Business Manager in a browser at http://yourserver/Business.apm.

When you click the Statistics tab, the Process Instances Statistics page is displayed. You use this page to request a statistics report for all process instances for one or all applications that are initiated or modified within a given time period. There is an equivalent page for work items. See Obtaining Work Item Statistics for details.

Figure 8-1    The Process Instances Statistics page

Note. If a process instance is not initiated or modified during the time period, it is not included in the statistics.

If you enter no criteria, the date range defaults to "all-inclusive." If you enter a value in only the first part of a range, the criterion for that range becomes "after and including that date." Likewise, if you only enter a value in the second part of a range, the criterion for that range becomes "until and including that date."

To obtain a statistics report, follow these steps:

1. Go to Process Business Manager at http://yourServer/Business.apm.

2. Click the Statistics tab.

3. Select an application to report against by choosing "Any Application" or a specific application from the drop-down list.

4. Enter a range of dates or leave blank to include all.

5. Click Submit to display the Process Instances Statistics Report.

Figure 8-2    The Process Instances Statistics Report

Each blue-underlined number in the report is a link to a Process Instances List that lists all the instances that were combined to make up that number. See Figure 8-3 for an example.

On the Statistics Report, statistics are provided for these categories:

• All process instances for an application

• Started

• Open process instances
  • running

  • suspended

• Closed process instances
  • completed

  • terminated

Note. The set of process instances on the listings page could include more process instances than indicated in the Statistics Report if the end date is blank or is in the future because additional instances could have been initiated or modified after the report was run.

Figure 8-3    The Process Instance List Resulting From the Statistics Report

If you click the Process Instance link, you can administer the process instance through the Display Process Instance page.

If you click the Current Work Item link, you can administer the work item through the Display Work Item page.

Obtaining Work Item Statistics

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When you click the Statistics tab and then the Find Statistics on Work Items link, the Work Item Statistics page is displayed. You use this page to request a statistics report for all work items for one or all applications that are initiated or modified within a given time period.

Figure 8-4    The Work Item Statistics Page

To obtain a statistics report, follow these steps:

1. Go to Process Business Manager at http://yourServer/Business.apm.

2. Click the Statistics tab.

3. Click the Find Statistics on Work Items link.

4. Select an application to report against by choosing "Any Application" or a specific application from the drop-down list.

5. Click Report to display the Statistics Report.

Figure 8-5    The Work Item Statistics Report

If you click the Application link and the process designer saved the process map as a JPEG file before deploying the application, the process map JPEG file is displayed. At each activity with one or more work items currently active, there is a highlighted number indicating the quantity. If the map was not saved as a JPEG file, you get a "file not found" error message.

If you click a blue-underlined number, a Work Items List is displayed that lists all the instances that were combined to make up that number.

Figure 8-6    The Work Item List Resulting From the Statistics Report