Sun StorEdge 3310 SCSI Array Release Notes

Read these release notes before attempting to install or use the Sun StorEdgetrademark 3310 SCSI array.


New Features in This Release

The following features and products are now available in this release:


Released Documentation

These release notes supplement the documents shown in the following table.

TABLE 1 Sun StorEdge 3310 SCSI Array Documentation

Title

Part Number

Sun StorEdge 3000 Family Installation, Operation, and Service Manual for the Sun StorEdge 3310 SCSI Array

816-7290

Sun StorEdge 3000 Family Best Practices Manual for the Sun StorEdge 3310 SCSI Array

816-7293

Sun StorEdge 3000 Family FRU Installation Guide

816-7326

Sun StorEdge 3000 Family Rack Installation Guide for 2U Arrays[1]

817-3629

Sun StorEdge 3000 Family RAID Firmware 3.25 and 3.27 User's Guide

817-3711

Sun StorEdge 3000 Family Software Installation Manual

817-3764

Sun StorEdge 3000 Family Configuration Service 1.5 User's Guide

817-3337

Sun StorEdge 3000 Family Diagnostic Reporter 1.5 User's Guide

817-3338

Sun StorEdge 3000 Family CLI 1.6 User's Guide

817-4951

Sun StorEdge 3000 Family Safety, Regulatory, and Compliance Manual

816-7930


You can download the documents listed in the preceding table from either of the following locations:

http://www.sun.com/products-n-solutions/hardware/docs/Network_Storage_Solutions/Workgroup/3310

or

http://docs.sun.com/db/coll/3310SCSIarray


Supported Operating Systems and Software

The supported operating systems are:

The supported software includes:

The Sun StorEdge Diagnostic Automated Diagnostic Environment 2.3 utility is currently being updated to support the Sun StorEdge 3310 SCSI array. When the update is completed, the SUNWstade 116720-06 patch will be required for RAID arrays, and the SUNWstade 116720-07 patch will be required for the JBOD arrays.


Supported Connection Methods and Host Adapters

The Sun StorEdge 3310 array can be connected to a host in one of two ways:

Refer to TABLE 2 for the list of supported host adapters and connections.

TABLE 2 Supported Host Adapters and Connections

Operating System

Host Adapter

Part Number

Solaris operating system

An on-board SCSI port attachment (on the host system)

N/A

Solaris operating system

Sun StorEdge PCI Dual Ultra3 SCSI host adapter

(X)6758A

Solaris operating system

Dual Ultra2 SCSI and dual FastEthernet PCI adapter

(X)2222A

Solaris operating system

Dual Ultra2 SCSI and dual Gigabit Ethernet PCI adapter

(X)4422A

Solaris operating system

SunSwift adapter (Sun FastEthernet 10/100BaseT F/W UltraSCSI SBus adapter 1.0)

(X)1018A

Solaris x86 9 update 6

Ultra320 SCSI Dual Channel PCI-X adapter (throttled down to 160 speed)

X9265A
LSI2230-R 3

Red Hat AS 2.1 and 3.0

Ultra320 SCSI Dual Channel PCI-X adapter (throttled down to 160 speed)

X9265A
LSI22320-R 3

Windows 2000/2003/NT and Linux operating systems

Ultra320 SCSI Dual Channel PCI-X adapter

X9265A
LSI22320-R 3

Novell Netware 5.1 and 6.5

Adaptec Dual Ultra320 SCSI PCI host adapter

Adaptec 39320A-R 4

HP-UX operating system

HP Ultra 160 SCSI Adapter for SCSI[2]

A6829A

IBM AIX operating system

IBM Dual channel PCI Ultra3 SCSI Adapter[3]

SYM53C1010




caution icon

Caution - If you are using the Sun StorEdge PCI Dual Ultra3 SCSI host adapter (X)6758A, make sure to download and install the adapter's driver in the host where the adapter is installed. (See the Sun StorEdge PCI Dual Ultra3 SCSI Host Adapter Release Notes, part number 816-2157 for the download procedure.) Without the driver, any array connected to the adapter is not visible to the host, since this driver is not included in the Solaris operating system.




Supported Sun Platforms and Connection Methods

Tables 3 and 4 show the connection methods supported for each supported Sun server.

TABLE 3 Supported Sun SPARC-Based Systems and Connection Methods

(X)6758A Host Adapter[4]

On-Board
SCSI Port [5]

(X)2222A and

(X)4422A HBAs

(X)1018A

SBus Adapter

Ultratrademark 60 workstation

Yes

Yes

Yes

No

Ultra 80 workstation

Yes

Yes

Yes

No

Sun Bladetrademark 150 workstation

No

No

Yes

No

Sun Blade 1000 workstation

Yes

Yes

Yes

No

Sun Blade 1500 workstation

Yes

No

Yes

No

Sun Blade 2000 workstation

Yes

Yes

Yes

No

Sun Blade 2500 workstation

Yes

Yes

Yes

No

Netratrademark 20 server

Yes

Yes

Yes

No

Netra 120 server

Yes

Yes

Yes

No

Netra 1280 server

Yes

Yes

Yes

No

Netra t 1120 server

Yes

Yes

Yes

No

Netra t 1125 server

Yes

Yes

Yes

No

Netra t 1400 server

Yes

Yes

Yes

No

Netra t 1405 server

Yes

Yes

Yes

No

Sun Enterprisetrademark 220R server

Yes

Yes

Yes

No

Sun Enterprise 250 server

Yes

Yes

Yes

No

Sun Enterprise 420R server

Yes

Yes

Yes

No

Sun Enterprise 450 server

Yes

Yes

Yes

No

Sun Enterprise 3500 server

No

Yes

No

Yes

Sun Enterprise 4500 server

No

Yes

No

Yes

Sun Enterprise 5500 server

No

Yes

No

Yes

Sun Enterprise 6500 server

No

Yes

No

Yes

Sun Enterprise 10000 server

No

Yes

No

Yes

Sun Firetrademark 280R server

Yes

Yes

Yes

No

Sun Fire V120 server

Yes

Yes

Yes

No

Sun Fire V210 server

Yes

Yes

Yes

No

Sun Fire V240 server

Yes

Yes

Yes

No

Sun Fire V250 server

Yes

Yes

Yes

No

Sun Fire V440 server

Yes

Yes

Yes

No

Sun Fire V480 server

Yes

No

Yes

No

Sun Fire V880 server

Yes

No

Yes

No

Sun Fire V1280 server

Yes

Yes

Yes

No

Sun Fire 2900 server

Yes

Yes

Yes

No

Sun Fire 4800 server

Yes

No

Yes

No

Sun Fire 4810 server

Yes

No

Yes

No

Sun Fire 4900 server

Yes

No

Yes

No

Sun Fire 6800 server

Yes

No

Yes

No

Sun Fire 6900 server

Yes

No

Yes

No

Sun Fire 12K server 3

Yes

No

Yes

No

Sun Fire 15K serve3 3

Yes

No

Yes

No

Sun Fire E20K server

Yes

No

Yes

No

Sun Fire E25K server

Yes

No

Yes

No


TABLE 4 Supported Sun x86-Based Systems and Connection Methods

Server [6]

On-board

X9265A
LSI22320-R

Sun Fire V60x server

Yes

Yes

Sun Fire V65x server

Yes

Yes

Sun Fire V20z server

No

Yes



Supported Cabinets

The following table shows the supported cabinets with their associated rackmount kits and other required kits. See the Sun StorEdge 3000 Family Rack Installation Guide for 2U Arrays for installation instructions.

TABLE 5 Supported Cabinets and Associated Rackmount Kits

Cabinet Name

Cabinet Part Number(s)

Required Kit(s)

Required Kit
Part Number

Maximum Number of Arrays Supported per Cabinet

Sun StorEdge 72-inch Expansion Cabinet

SG-(X)ARY030A

Rackmount Kit

(X)TA-3000-2URK-19U

14

Sun Fire Cabinet

 

SF-(X)CAB,
SFE-(X)CAB

Rackmount Kit

(X)TA-3000-2URK-19U

5

Sun Rack 900 Cabinet

SR9-(X)KM038A-IP

Rackmount Kit

(X)TA-3000-2URK-19U

18

Sun Fire 6800 System

F6800-1

Rackmount Kit

(X)TA-3000-2URK-19U

3

Sun Fire E6900 System

E6900-BASE

Rackmount Kit

(X)TA-3000-2URK-19U

2

Standard EIA Cabinets

Not Applicable

Rackmount Kit

(X)TA-3000-2URK-19U

Varies

Telco flushmount racks

Not Applicable

Rackmount Kit

(X)TA-3310-RK-19F

Varies

Telco center-of-gravity racks

Not Applicable

Rackmount Kit

(X)TA-3310-RK-19C

Varies




Note - For more information about using Sun StorEdge arrays with the Sun Rack 900 cabinet, refer to the Sun Rack 900 Qualified Products web page at: http://www.sun.com/servers/rack/approved.html




Supported Disk Drives

The following table gives descriptions and part numbers for the disk drives supported with the Sun StorEdge 3310 SCSI array.

Description

Part Number

36 GB 10,000 RPM

(X)TA-3310-36GB-10K

36 GB 15,000 RPM

(X)TA-3310-36GB-15K

73 GB 10,000 RPM

(X)TA-3310-73GB-10K

73 GB 15,000 RPM

(X)TA-3310-73GB-15K

146 GB 10,000 RPM

(X)TA-3310-146GB-10K




Note - In an array shipped with less than 12 drives, each empty slot in the array contains an air management sled to correctly handle the air flow and heat. Each drive slot requires either a disk drive or an air management sled.





Note - Disk drive firmware is provided through Sun disk firmware patches, which include the required download utility. Sun disk firmware patches are separate from the Sun StorEdge 3000 family firmware patches. Do not use the Sun StorEdge Configuration Service or CLI utility to download disk drive firmware.




Supported Cables

The following table lists the supported SCSI cables. Cables may be ordered using the marketing part numbers in TABLE 1.



Note - The manufacturing part numbers supplied in the third column of the table can be checked against the manufacturing part numbers stamped on other cables that you might have in stock to confirm that they are supported.



Cable Type and Length

Marketing Part Number

Manufacturing Part Number

VHDCI/VHDCI 0.8 m

(X)1136A

595-5645-01

VHDCI/VHDCI 1.2 m

(X)1137A

595-5647-01

VHDCI/VHDCI 2 m

(X)1138A

595-5646-01

VHDCI/VHDCI 4 m

(X)3830B

595-6349-01

VHDCI/VHDCI 10 m

(X)3831B

595-6350-01

HD-68/VHDCI, 0.8 m

(X)1132A

595-5660-01

HD-68/VHDCI, 1.2 m

(X)1135A

595-7460-01

HD-68/VHDCI, 2 m

(X)3832A

595-4693-01

HD-68/VHDCI, 4 m

(X)3830A

595-4694-01

HD-68/VHDCI, 10 m

(X)3831A

595-4695-01




Note - When you attach the provided SCSI bus cables to the Sun StorEdge 3310 SCSI array or expansion unit, it is important to tighten the cable jack screws with six full clockwise turns prior to powering up the array, to ensure proper operation.




Software Support for JBODs

Sun StorEdge Configuration Service software supports Sun StorEdge 3310 SCSI JBOD arrays (arrays without controllers which are directly attached to servers). However, since Sun StorEdge 3310 SCSI JBOD arrays do not have a RAID controller or RAID controller firmware to manage the disks, this software support is necessarily limited. Monitoring functionality that does not require a RAID controller or RAID controller firmware works properly.

The Sun StorEdge CLI supports Sun StorEdge 3310 SCSI JBOD arrays. However, since Sun StorEdge 3310 SCSI JBOD arrays do not have a RAID controller or RAID controller firmware to manage the disks, this CLI support is limited to the following sccli commands:

To obtain information on each command, run the help command or access the man page on Unix systems.



caution icon

Caution - Be sure to uninstall the old version of software before you install the new version. Two software versions on a server will cause invalid operation or results due to changes in the communications protocols.




Configuring Sun Fire V60x, V65x Servers to Support JBODs (Linux and Windows)

When a Sun StorEdge 3310 SCSI JBOD array equipped with Ultra320-capable disk drives is connected to the on-board Ultra320 SCSI port of a Sun Fire VXx server, the disks will attempt to negotiate the SCSI bus speed at Ultra320 speeds. However, because of design and other limitations, this is not supported. The on-board SCSI port of the Sun Fire V6Xx server must be limited to Ultra160 bus speeds.

Perform the following steps to configure the onboard SCSI port of the Sun Fire VXx server to operate at Ultra160 SCSI speeds.

1. Power on the server.

2. When the Adaptec SCSI Bios appears, press <ctrl>-<a> when prompted.

3. Select slot a (external SCSI connection) and press Enter.

4. Select Configure/View SCSI Controller Settings and press Enter.

5. Select a Sync Transfer Rate (MB/sec) of 160 on all SCSI Device IDs.

6. Press Escape twice and select Yes to save changes.

7. Repeat Step 3 through Step 6 for mutable slots.

8. Press Escape to exit the utility.

The server will continue with the boot up.


Modifications for Sun Fire V60x, V65x Systems Running Red Hat AS 2.1 or 3.0

Adding SCSI disks to a Sun Fire V6xx system running Red Hat AS 2.1 or 3.0 requires a change to where the system looks for the kernel. The new logical drive gets pushed to the front of the device list, so /dev/sdaX becomes /dev/sdbX, etc. After reboot, the boot partition is now /dev/sdb3, and Red Hat has a kernel panic.

For Sun StorEdge 3310 SCSI arrays connected to the onboard AIC79xx, edit the
/etc/grub.conf file (or /etc/lilo.conf if you use lilo for your bootloader). This can be done before reboot or during boot up.

1. During boot up, hit 'e' at the grub kernel selection screen.

2. Go to line the which points to the kernel and hit 'e' again to edit the line:

kernel /vmlinuz-2.4.9-3.24 ro root=/dev/sda3

3. If one drive was added to the system, change '/dev/sda3' to '/dev/sdb3' or for two new drives '/dev/sdc3' etc.

4. Hit the Escape key to finish editing, then hit 'b' to boot.

These changes can also be made directly to the /etc/grub.conf file before reboot.


Modifications for Sun Fire V440 Systems

This section outlines the changes needed to enable either the Sun StorEdge 3310 RAID or JBOD arrays using the on-board SCSI port of the Sun Fire V440 systems.

Sun StorEdge 3310 RAID: 113722-04

Solaris 8: 115275-03

Solaris 9: 115663-03


Bootability

For embedded controllers and (X)2222A, (X)4422A and (X)1018A HBAs, booting from the array requires no special procedures.

To boot a host through a Sun StorEdge PCI Dual Ultra3 SCSI host bus adapter, follow the procedures in the "Bootability" chapter in the Sun StorEdge PCI Dual Ultra3 SCSI Host Adapter Installation Guide, part number 816-2156. An online copy of the installation guide is available from the web site:

http://www.sun.com/products-n-solutions/hardware/docs/Network_Storage_Solutions/Adapters/index.html

For a current list of patches for a Sun StorEdge PCI Dual Ultra3 SCSI host bus adapter, including driver patches, you can go to:

http://www.sun.com/sunsolve/

and search for "Sun StorEdge PCI Dual Ultra3 SCSI Host Adapter" in the "Search SunSolve" search area.


Required Patches

If a Sun StorEdge PCI Dual Ultra3 SCSI Host Adapter, X6758A, is used to connect the Sun StorEdge 3310 array, the qus driver must also be updated. The updated qus driver is available in the following patches:


Installing Required Solaris Patches

Make sure the Solaris Recommended Patch Cluster is installed on a Solaris host before connecting the host to the array.


procedure icon  To Download and Install the Solaris Recommended Patch Cluster

1. Log in to the host that you want to connect to the array.

2. Go to:

http://www.sun.com/sunsolve

3. Under "SunSolve Patch Contents," click "Patch Portal."

4. Under Downloads, click Recommended Patch Clusters.

5. Find either Solaris 8 or Solaris 9 in the OS column of the Recommended Solaris Patch Clusters list, click Readme and then click Go.

6. Print or save the Readme file from the browser window.

7. Click the browser's Back icon to return to the previous page.

8. Select the format you want in the row that begins Solaris 8 or Solaris 9 in the Recommended Solaris Patch Clusters list, click either Download HTTP or Download FTP, and then click Go.

9. In the File Download dialog box, click Save.

10. In the Save As dialog box, type a destination directory for the patch cluster, and then click OK.

11. Follow the procedure in the INSTALLATION INSTRUCTIONS section in the Readme file to install the patches.


Installing Controller Firmware Patches

Firmware patch ID # 113722-07 is available to upgrade controller firmware for Sun StorEdge 3310 SCSI arrays running firmware versions lower than 3.25S and to upgrade SAF-TE firmware lower than 1159.

Carefully review the following criteria before you upgrade the controller firmware:



Note - Disk drive firmware is provided through Sun disk firmware patches that include the required download utility. Sun disk firmware patches are separate from the Sun StorEdge 3000 family firmware patches. Do not use the CLI or Sun StorEdge Configuration Service to download disk drive firmware.




procedure icon  To Determine Your Current Controller Firmware Version

To determine your current controller firmware version, use one of the following methods:


procedure icon  To Download the Firmware Patch

1. Go to http://sunsolve.Sun.com.

2. Click on Patch Portal.

3. Use Patch Finder to locate patch ID 113722-07 by entering the patch ID into the search field and clicking the Find Patch button.

4. Select the link for the format that you want, either HTTP or FTP next to Download Patch, or HTTP or FTP next to Download Signed Patch.

5. In the dialog box that is displayed, indicate the destination directory for the patch and proceed to download the file to that location.

6. Follow the instructions in the Readme file to install the patch.


Downloading and Installing Updated Sun StorEdge 3000 Family Software

Sun StorEdge 3000 Family software is available from the Sun Download Center.


procedure icon  To Download and Install the Updated Software

1. Go to:

http://www.sun.com/software/download/

2. Under System Administration > Storage Management, click the Sun StorEdge 3000 Family Storage Products - Related Software link, and click the Download button.

You are taken to a Sun Download Center page.

3. If not previously registered, register.

a. Click the Register Now link at the bottom of the left column.

b. On the registration page, enter applicable data in the required fields and click Register.

4. Log in.

a. Type your Username and Password in the left column, and click Login.

b. On the Terms of Use page, read the license agreement, click Yes next to Accept, and click the Continue button.

5. On the software download page, click the link for your array and operating system.

6. In the dialog box that is displayed, specify a destination directory and save the file.

7. Follow the software installation instructions in the Sun StorEdge 3000 Family Software Installation Guide.


Downloading the VERITAS Volume Manager Array Support Libraries

This section explains what you need to do to enable VERITAS Volume Manager 3.5 and 4.0 software to work with the Sun StorEdge 3310 SCSI array on Sun hosts. VERITAS has provided an Array Support Library (ASL) that must be installed on the same host system as the Volume Manager 3.5 or 4.0 software to enable the software to recognize the Sun StorEdge 3310 SCSI array. Follow the procedure to download the ASL and the accompanying installation guide for the Sun StorEdge 3310 SCSI array from Sun's Download Center.


procedure icon  To Download the ASL

1. Log in as superuser on the Sun server to be connected to the array.

2. Go to the All Products listing at Sun's Download Center.

http://www.sun.com/software/download/allproducts.html

3. Under the V heading, click on VERITAS Volume Manager Array Support Libraries (ASL).

4. Choose the link that is appropriate for your platform.

5. Click Download to go to the Sun Download Center.

The page identifies the product you selected to download as VERITAS Volume Manager Array Support Library (ASL) for your platform and language.

6. If not previously registered, register.

a. Click the Register Now link at the bottom of the left column.

b. On the registration page, enter the required fields and click Register.

7. Log in.

a. Type your Username and Password in the left column, and click Login.

b. On the Terms of Use page, read the license agreement, click Yes next to Accept, and click the Continue button.

8. Download the compressed ZIP file that contains the ASL package for the 3310 SCSI array.

9. Use the unzip command to expand the zip file.



Note - Installation instructions may or may not be included in the zip file.




Documentation Corrections

Driver .CONF File Example Corrected

In the installation manual for the Sun StorEdge 3310 SCSI array, please note the syntax correction in the example text for Solaris qus.conf and glm.conf files where the first line needs more spaces between Sun and StorEdge, and the second line should end in a ";" (not a ":"), found on page F-6:

1. Edit the/kernel/drv/qus.conf or/kernel/drv/glm.conf file (whichever is appropriate to your HBA) to add more targets and LUNs (up to 32 LUNs per logical drive, and a maximum of 128 LUNs per Sun StorEdge 3310 array).



Note - If the file does not exist, create it using the format below.



An example of text to add to /kernel/drv/qus.conf or /kernel/drv/glm.conf

device-type-scsi-options-list = "SUN     StorEdge 3310",
"SE3310-scsi-options";                 (correct syntax shown) 
SE3310-scsi-options = 0x43ff8;

Allow five blank spaces between "Sun" and "StorEdge" on the first line.

Drive Capacity Statement Corrected

In the Sun StorEdge 3000 Family RAID Firmware 3.25 and 3.27 User's Guide, the note in Chapter 8 under "Preparing for Logical Drives Larger Than 253 Gbytes on Solaris Systems" has been corrected. The note in the manual text says:



Note - Earlier versions of the Solaris operating environment do not support drive capacities larger than 1 terabyte.



The corrected text for that note is:



Note - Refer to your operating environment documentation for limitations on device sizes.




Known Issues

The bug listing is presented in numeric order.



Note - Bug 4969758 is fixed in firmware version 3.25W, which is an optional firmware upgrade. If you are running firmware version 3.25W, disregard this issue.





Note - Bug 4988102 is fixed in firmware version 3.25W, which is an optional firmware upgrade. If you are running firmware version 3.25W, disregard this issue.





Note - Bug 5036067 is fixed in firmware version 3.25W, which is an optional firmware upgrade. If you are running firmware version 3.25W, disregard this issue.



Using the telnet/tip interface to the array to look under the view and edit SCSI channels menu, the current speed of CH3 is ASYNC narrow, which is incorrect and CH1 is 80.0 MHz Wide, which is the correct speed.

To unmap a partition using a channel, target, LUN address, use the following syntax.

unmap partition channel.target.lun 

To unmap a partition using a channel, target, LUN address, use the following syntax.

unmap partition channel.target.lun 


Fixed Software Bugs

The following table contains the bugs that were fixed in Sun StorEdge CLI 1.6.2.

TABLE 7 Fixed CLI Bugs

Bug ID

Synopsis

4922658

"sccli --list" on a host with IDE cd-rom and "vold" disabled causes uata timeout

4986132

show disk output needs a space

5042531

minnow: show safte-devices does not show safte status

5052701

1.5 sccli reports 'not supported' message for older revision batteries

5069625

Cache optimization mode can be incorrectly changed causing data integrity issue.

5092121

sscli allows failed controller operation before a failback has completed on a prev



Sun StorEdge 3000 Family EOL Items

For End-of-Life documentation and other Sun StorEdge 3000 Family files, refer to the Sun StorEdge 3000 Family on the following web site:

http://www.sun.com/products-n-solutions/hardware/docs/Network_Storage_Solutions/EOL_Products/index.html

The items now available in this location are:


1 (TableFootnote) This manual includes instructions for the universal rack kit. To obtain the rack kit guide for older rackmount kits, refer to Sun StorEdge 3000 Family EOL Items.
2 (TableFootnote) This HP HBA is officially tested and supported. Equivalent HP HBAs are also supported.
3 (TableFootnote) This IBM AIX HBA is officially tested and supported. Equivalent AIX HBAs are also supported.3 The LSI22320-R HBA is not available from Sun. 4 The Adaptec HBA is not available from Sun.
4 (TableFootnote) No in this column = The HBA in the column heading is not supported on this platform.
5 (TableFootnote) To enable support for either the Sun StorEdge 3310 SCSI RAID or JBOD arrays using the on-board SCSI port of the Sun Fire V440, see Modifications for Sun Fire V440 Systems. No onboard SCSI port is available on the V480, V880, 4800, 4810 and 6800 servers.3 The Sun Fire 12K and 15K servers are currently not supported with the (X)4422A HBA.
6 (TableFootnote) To change the Ultra320 speed to the Ultra160 speed needed to operate with a 3310 SCSI JBOD array and the X9265A HBA, edit the mpt.conf file on the Sun x86-based system. This is done by creating a /kernel/drv/mpt.conf file with the following lines, and then rebooting the system:
name= "mpt" parent="/pci@1f,700000"
unit-address="2,1"
scsi-options=0x1ff8;