Sun N1 System Manager 1.3.1 Troubleshooting Guide

ProcedureTo Reset Email Accounts for ALOM-based Managed Servers

This procedure provides the steps required to replace a compromised or corrupt ALOM email account on a managed server. The ALOM email addresses should be reserved for use only by the N1 System Manager.

Before You Begin

Confirm that the problem is related to the fact that email alerts are not being received for the server as described in To Verify ALOM Server Email.

  1. Log in to the N1 System Manager.

    See To Access the N1 System Manager Command Line in Sun N1 System Manager 1.3 Discovery and Administration Guide for details.

  2. Switch off monitoring for ALOM-based manageable servers.

    • For an individual server, set the monitored attribute to false by using the set server command.


      N1-ok> set server server monitored false
      

      In this example, server is the name of the ALOM-based manageable server for which you want to reset the email account. Executing this command disables monitoring of the server.

    • If the ALOM-based servers are in the same group, use the set group command to switch off monitoring for the server group.


      N1-ok> set group group monitored false
      

      In this example, group is the name of the group of ALOM-based manageable servers for which you want to reset email accounts. Executing this command disables monitoring of the server group.

  3. Change the email address for the server using the n1smconfig command with the -A option.

    ALOM-based servers support email addresses of up to 33 characters in length.


    Note –

    If you manually configured ALOM-based servers to send event notifications by email to other addresses, using the telnet command and the setsc mgt_mailalert command, those addresses will not be changed by running the n1smconfig command.


  4. Switch on monitoring for the ALOM-based manageable server.

    • For an individual server, set the monitored attribute to true by using the set server command.


      N1-ok> set server server monitored true
      
    • If the ALOM-based servers are in the same group, use the set group command to switch on monitoring for the server group.


      N1-ok> set group group monitored true
      

      In this example, group is the name of the group of ALOM-based manageable servers for which you want to reset email accounts. Executing this command enables monitoring of the server group.