To Verify ALOM Server Email

This procedure provides the steps required to determine why ALOM server email alerts are not received by N1 System Manager. Failure to receive email alerts from ALOM servers might be caused by the following problems:

• The management server, or some other chosen server that can be accessed by the N1 System Manager, might not been configured correctly as an email server

• Email configuration has been invalidated due to other issues such as network error or domain name change

1. Verify that email sent from the ALOM server can be received by the designated email server.

   Configure an independent mail client, such as Mozilla, with the same mail server IP, username and password.

2. Use the telnet command to access an ALOM server and execute the resetsc -y command to generate a warning message.

   Check if the mail client is able to receive the ALOM warning message. If it is, you do not need to reset the email accounts for the server.

   See SP-Based Discovery in Sun N1 System Manager 1.3 Discovery and Administration Guide for information about default telnet login and passwords for servers.

3. Verify that the N1 System Manager has access to the designated email server.

   Use the telnet command to access an ALOM server, and execute the showsc command. Make sure the following parameters and values are set as shown:

   • if_emailalerts value is set to true

   • mgt_mailhost variable is set to the designated mail server's IP address.

   • mgt_mailalert(1) variable is set to the email address to which alerts must be sent.

   If you do not see these settings, or if you see incorrect values for the mgt_mailalert email address, reset the email account as described in To Reset Email Accounts for ALOM-based Managed Servers.