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Sun Java System Portal Server 7.2 Deployment Planning Guide

Troubleshooting the Portal Server Installation

Examining the Portal Server log files helps you to identify errors that might have occurred during the installation phase of your Portal Server deployment. The following sections discuss the log file locations and information:

Installation Log Files

The Java Enterprise System installer log files are located in:

/var/sadm/install/logs/. These log files contain information about the portal packages installed and the basic configuration status. The files are:

ProcedureTo Check for Installation Errors

  1. Use the grep command to view installation errors.

    grep -i failed /var/sadm/install/logs/*

Example B–1 Java Enterprise System Installation Logs


 Java_Enterprise_System_5_Summary_Report_install.timestamp 
***********extract************ 
Sun Java(TM) System Access Manager 7.1 : Installed, Configured 
Service Registry 3.1 : Installed, Configure After Install 
Sun Java(TM) System Portal Server 7.1 : Installed, Configuration Failed 
Sun Java(TM) System Portal Server Secure Remote Access 7.1 : Installed, Configuration 
Failed 
*************************
 

JavaES_Install_log.timestamp 
***********extract************ 
Creating Portals 
Successfully created Portal: portal1|#] 
[#|2006-11-21T14:22:15+00:00|WARNING|JavaES|JavaESInstall|
_versionID=1.0;_threadID=13;_SourceJavaFile=EntsysConfigurator;
_SourceMethodName=executeCmd(cmdArray);_JavaESMessageID=;_JavaESResourceBundle=| 
Configuration Failed : com.sun.portal.fabric.tasks.ConfigurationException: 
javax.management.MBeanException: 
Exception thrown in operation createAndFinalizeInstance|#] 
****************************

Portal Server Configuration Log Files

The Portal Server configuration log files are located in:

/var/opt/SUNWportal/logs/config/portal.fabric.0.0.log

The following example show a portion of the Portal Configuration log file.


***********extract************
[#|2006-11-21T14:22:14.109+0000|INFO|SJS Portal Server|
debug.com.sun.portal.fabric.config|
ThreadID=10; ClassName=com.sun.portal.fabric.config.PortalConfigurator; 
MethodName=configurePortal; |PSFB_CSPFC0032:Creating Portal Instances|#]
                                                                                
[#|2006-11-21T14:22:14.509+0000|SEVERE|SJS Portal Server|
debug.com.sun.portal.fabric.config|
ThreadID=10; ClassName=com.sun.portal.fabric.config.PortalConfigurator; 
MethodName=createPortalInstances; |PSFB_CSPFC0041:Failed invoking mbean action : 
create instance.
javax.management.MBeanException: Exception thrown in operation 
createAndFinalizeInstance
        at com.sun.jmx.mbeanserver.StandardMetaDataImpl.invoke
(StandardMetaDataImpl.java:435)
Caused by: com.sun.portal.admin.common.PSMBeanException: 
com.sun.portal.fabric.tasks.ValidationException: Could not fetch 
the value of Platform. Please check wadm username and password
****************************

Portal Server Admin and MBeans Log Files

The Portal Server admin and MBeans logs are available at:

/var/opt/SUNWportal/logs/admin/portal.0.0.log

Checking the Configured Portals

You can find which portals are configured using the psadmin command. The following command shows which portals are configured.

Input

PATH=/opt/SUNWportal/bin:/usr/jdk/entsys-j2se/bin:${PATH};export PATH

psadmin list-portals -u amadmin -f /tmp/passwd

Output


Domain: defaultDomain
============================================
Portal: portal1
============================================