Developing Your Technical Requirements

The reasons you are offering mobile access to your portal have a direct affect on planning your deployment. You must define target population, performance standards, and other factors related to your goals.

Identify your technical objectives by answering the following questions:

• What are the goals of providing mobile access? For example, do you want to deliver a service? Do you want to provide information?

• What applications will the mobile portal deliver? What is your target population?

• What performance standard is necessary? Does it differ from your portal performance?

• What transaction volume do you expect? What transaction volume do you expect during peak use?

• What response time is acceptable during peak use?

• What level of concurrency, the number of users who can be connected at any given time, is necessary?

• Will your mobile portal be deployed in one phase, or many phases? Describe each phase and what will change from phase to phase.