C H A P T E R  4

Sun Update Connection Navigation

This chapter describes the user interface for the Sun Update Connection services and how to navigate through the interface.

The Summary, Systems, Updates, and Jobs pages provide different ways to view your update information and to manage updates on your systems.You can access these pages by clicking the corresponding tab.

This chapter includes these major sections:


Summary Page


The summary page is the page that displays when you log into Update Connection. The information on this page is a compilation of information available in the other Update Connection pages.

The navigation from this page and the included information are described in this section.

Systems Table

Each item in this table with a value greater than zero is a link to system information.

A system checks in with Sun according to the default check-in interval or the one you select. The default check-in interval is two hours. See How to Set the Check-In Interval for a System for details. A system is considered not checked in when more than one scheduled check-in time passes without any contact from the system to Sun.

The alert icon designates a condition considered potentially critical. Systems not checking in with Sun at the scheduled interval can mean a system-down or other condition requiring your attention.

Click the Not Checked-In link to open the Systems page with the Not Checked-In filter setting.

The total number of systems which meet these conditions:

Click the Total Systems link to open the Systems page with the All Filter setting.

Opens the Systems page with the All filter setting. All systems registered through the Sun Update Manager application for remote update management with Update Connection and associated with the Sun Online Account used this session are included in the sytems listing.

Click the Browse All button to open the Systems page with the All Filter setting.

Updates Table

Each row in this table lists an update category and the number of available updates within that category, plus the total number of updates for all categories. Each category with one or more available updates is a link to open the Updates page with the filter set to that category of updates.

Each category of updates included in the available updates from Sun is included in the table, and the number of updates in that category available for your registered systems displays with the category.

If the number in the category is one or more, the category name is a link to the Updates page with the filter set to the category name.

The total of the update category numbers. This represents the total number of updates available for all of your registered systems included in this session of Update Connection.

If the number is one or more, the heading is a link to the Updates page with the filter set to the All.

Click this button to open the Updates page with the filter set to All.

Job Table

This table lists the completed job statuses along with the total completed and total active jobs.

The number of jobs which completed unsuccessfully. If this number is one or more, Failed is a link to open the Jobs page with the filter set to Failed.

The number of jobs which completed successfully. If this number is one or more. Succeeded is a link to open the Jobs page with the filter set to Succeeded.

The total number of non-archived jobs which have the status of failed or succeeded. If this number is one or more, Total Completed is a link to open the Jobs page with the filter set to Completed.

The number of current jobs with the status of Pending or In Progress. If this number is one or more, Total Active is a link to open the Jobs page with the filter set to Active.

Click this button to open the Jobs page with the filter set to All.


Systems Page


This window includes a list of your managed systems and summarized information about all available updates and jobs for each managed system. The Filter field allows you to view a subset of systems, such as Not Checked-in or Checked-in, or All Systems to browse through the list of all of your managed systems.

The primary function of this screen is to view a system, drill down to the updates for that system, and determine what updates you want to install onto that system. Details of each system, each update, and each job are available by clicking the system name or number of available updates, or by clicking on the number of jobs.



Note - A job is one update to be installed on one or more systems. When you order multiple updates to be installed on one system, each update to be installed generates a job. If you order one update to be installed on multiple systems, that is one job with multiple steps.



The Systems screen is a primary point for managing your Sun systems that are registered for management at the Update Connection. The window includes several one-click links which transport you to other functions. Buttons to display and apply updates are also included on this window.

There are several Systems windows with multiple features and functions on each. Functions available from each page are detailed in this section.

Systems

The primary Systems page gives you a view of your registered systems with the ability to install one or more updates on any system. Multiple navigation paths are available from this screen.



Note - For details and steps to view your systems, see How to View Your Systems.



Opens the Systems: Available Updates screen lists each selected system (check box checked on the Systems screen) with its available updates.

Click a system name to open the System Detail pop-up window.

Click a digit, greater than zero, to open the Systems screen listing all jobs in the Job Status you selcted for the selected system. Navigation from this window includes:

Click the system name to open a System Detail pop-up window.

After you have selected one or more job check boxes, click the Cancel Selected Jobs button to cancel one or more pending jobs. Jobs with any status other than pending cannot be selected, because they cannot be canceled.

Click to return to the primary Systems screen.

Some of the data in the Jobs Summary sidebar are links:

Click any number, greater than zero, to open the Jobs page listing all jobs in that status that were created this session.

Click View All to open the primary Jobs page.

Click the Summary tab to open the Summary page.

Click the Updates tab to open the primary Updates page listing all available updates for all of your registered systems.

Click the Jobs tab to open the primary Jobs page listing all non-archived jobs.

Systems - Available Updates

From this screen you can find information about available updates for each of your systems including the type of update, whether an update must be manually installed or requires a reboot of your system, the date the update was released, and the number of dependencies for each update.



Note - For details and steps to view applicable updates for one or more systems, see How to View the Applicable Updates for One or More Systems.



You can select the updates for each system to be updated, and click Apply Updates. This creates the one or more jobs and accomplishes the following:


procedure icon  How to Install Dependent Updates With Selected Updates

1. From the Systems page, select one or more check boxes for any systems where updates are to be installed.

2. Click View Available Updates.

3. Select the check boxes of the updates you want installed, and click Apply Updates.

Update Connection searches the information for the selected updates, and if one or more updates must be installed before you can install a selected update, the dependencies are displayed in an Install Dependencies and Confirmation window.



Note - You must install any dependencies or no job can be created to install the selected updates.



4. Click the Install All Above Updates button to agree to install the listed dependencies and the selected updates.. The job is created, and a confirmation window opens.

If you choose to not install the dependencies, click Cancel to close the window and discard your update installation request.

5. Click a tab to navigate from the confirmation window.

Systems - All Jobs

Access this screen by clicking on a Job Status number for a system and by clicking the History icon in the System Name field. The All Jobs screen displays the jobs for the system you selected. Multiple navigation paths are available from this screen.

Opens the Job Detail window.

Opens the update Detail pop-up. Click Close to close the pop-up.

Opens the Installed Updates window. From this page you can view all of the updates installed on this system. This page also provides the date each update was installed, the number of dependencies for each update, and how the update was installed. To uninstall updates, select the check box next to the update you wish to uninstall and click Uninstall Selected.

Opens the Systems - Available Updates window. This page displays information about available updates for each of your systems including the type of update, whether an update must be manually installed or requires a reboot of your system, the date the update was released, and the number of dependencies for each update. You can find more information about an update by clicking Synopsis or Update ID. To begin applying updates to your systems, select the check boxes next to the update you wish to apply and click Apply Updates.

Opens the Edit Your System Settings window. In this window you can accomplish the following:

See How to Change a System Name.

See How to Set the Check-In Interval for a System.

Opens the Job Details window. From this window you can view the status of recent jobs performed on each system and find information on why a task may have failed. Once a job has either succeeded or failed, you can choose to archive the job, saving it in your history and removing it from this view.

Opens the Systems primary window.

Returns to the window opened just prior to this window.

Displays a list of all updates ever installed on the systems that you select. This information is retrieved from cache in the selected system.

Systems - Installed Updates

From this page you can view all the installed updates on this system. This page also provides the date each update was installed, the number of dependencies for each update, and how the update was installed. To uninstall updates, select the check box next to the update you wish to uninstall and click Uninstall Selected. Multiple navigation paths are available from this screen.

Opens the System - All Jobs window. See the above explanation for details.

Opens the System - Available Updates window. See the above explanation for details.

Opens the Edit System Settings window. See the above explanation for details.

Opens the Uninstall Dependencies and Confirmation page.

Opens the primary Systems page.

Data Columns

Four function windows are included in the Systems function area of the Update Connection services. Each window displays system update and job information in a different manner to give you visibility to all of your systems, their update history, queued jobs, available updates, and more. The data columns in each window are explained in this section, one table per window.

System (Main)

The columns on the primary Systems screen are listed in the following table along with a description of the data, any links from the column contents, and how to proceed to managing your updates from this data.



Note - The data on this window can be refreshed with your browser Refresh button. The data remains for the session until a refresh or reload is ordered.



You can use any column that has a pyramid icon in the heading row as the sort key. Many of the fields are links system details.


TABLE 4-1 System (Main) Data Columns

Column

Description

Check boxes

Each system has a check box to select that system and all its listed updates.

The Select All button and the Clear All button enable selection or de-selection of all check boxes in the list.

System

Host name of the managed systems as registered in the Update manager application to be managed by the Update Connection services.

Link:

  • Click the system name to open a pop-up with system details: system data sent to Sun with the system registration in Update Manager.
  • The icon at the right of this column opens the job history window for the system.

Last Checked-in

The date stamp when the system last connected to Sun through the Update Connection. You can customize the Check-in preferences for each system in the System screen by selecting a system and clicking the Edit System Preferences button above the list of systems.

  • Time and date are displayed for a system that checked in today.
  • Date only is displayed for a system that checked in prior to today.
  • Not checked in indicates the system has missed one or more consecutive check-in cycles.

 

The Alert icon to the left of the Last Check-In time stamp indicates the system is in a mot checked in status; the system has failed to check in for one or more scheduled check-in times.

Available Updates

The number of updates detected by the Update Manager analysis engine for the system.

Link:

  • The number is a link to open a window listing the updates included in the displayed count. Click the number to open the window of Available Updates for the system.

Job Status: Pending

The number of jobs currently in the pending status. A job is pending when it is waiting for a system to check in so the update can be downloaded from Sun to the system. Once the job is initiated, the status changes from pending to in progress. Only pending jobs can be cancelled.

Link:

  • The number is a link to view the details of the jobs which make up the count.
  • The System: All Jobs opens with the Filter of Pending applied so that only pending jobs display.

The Jobs Summary window provides additional information about jobs just created (this session), and the breakdown of jobs into the four states.

Job Status: In Progress

The number of jobs currently in the In Progress state. A job to install an update which requires a reboot is In Progress once the update is downloaded to the system. It remains In Progress until the next system reboot, when the update is installed and activated. In Progress jobs cannot be cancelled.

Note: The status of an update awaiting reboot continues in the In Progress state even after the reboot and successful or failed installation. You can archive the update to remove it from the active update lists and numbers.

Link:

  • The number is a link to view the details of the jobs which make up the count.
  • The System: All Jobs opens with the Filter of In Progress applied so only In Progress jobs display.
  • The details of the jobs include the stage in the execution of the job where each job is positioned. These details might help you determine whether a manual intervention is required.

Job Status: Succeeded

The number of jobs which have completed successfully. This is one of two states which make up the Completed state: Succeeded and Failed are both considered completed.

Link:

  • The number is a link to view the details of the jobs which make up the count.
  • The System: All Jobs opens with the Filter of Succeeded applied so that only Succeeded jobs display.

Job Status: Failed

The number of jobs which have failed to complete successfully. The details of the jobs include the log entries which can track the instance and cause of the failed job. A failed job cannot be restarted. To try again, create a new job.

Link:

  • The number is a link to view the details of the jobs which make up the count.
  • The System: All Jobs opens with the Filter of Failed applied so only Failed jobs display.
  • The details of the jobs include the stage in the execution of the job where each job is positioned. These details might help you determine whether a manual intervention is required.

List of the data columns on the Systems window. This includes the four task status types.

Systems: Available Updates

The heading row includes fields and links, and each body row includes a check box and links. The following table lists all fields on the screen along with a description of each field, including any link and its destination.


TABLE 4-2 System: Available Updates Data Columns

Column

Description

Heading Row

 

Check boxes

Each system includes a check box for selecting the system and all its updates.

System Name

Host name of the managed systems as registered in the Update manager application to be managed by the Update Connection services.

Link:

  • Click the system name to open a pop-up with system details: system data sent to Sun with the system registration in Update Manager.
  • The icon at the right of this column opens the job history window for the system.

Next Check-in

The date and time of the next scheduled check-in for the system. Check-in frequency can be modified in the System Settings (System: All Jobs: Edit System Settings button).

Body Rows

 

Check boxes

Each update has a check box for selecting that update.

Update ID

Unique ID assigned by Sun to the update. Click the ID to open the Update detail pop-up.

Synapsis

A brief description of the update. Click the synopsis to open the Update detail pop-up.

Release Date

The date Sun released the update for customer installation.

Dependencies

The number of other updates that must be installed prior to the installation of the listed update. Click the number to open a pop-up listing the IDs, synopses, and details of the dependencies.


List of the data columns on the Systems: Available Updates window.


Updates Page

Click the Updates tab to view a list of all available updates for all of your managed systems.


The Updates page is a primary point for managing Sun updates for your systems that are registered for management with the Update Connection services. The page includes several one-click links which transport you to other functions. Buttons to display and apply updates are also included on this page.

There are several Updates windows with multiple features and functions on each. Each window is detailed in this section.

Updates

The primary Updates page gives you a view of all available updates and the number of your registered systems affected by each update. From this page you can view all the different types of updates available for your systems by ID, name, type, how many systems would be affected, and the date that the update was released.

Multiple navigation paths are available from this window.

Opens the Updates - Systems Affected window that lists each update along with each system that update affects.

Opens the README for the update in a pop-up window. Click Close to close the pop-up.

Opens the README for the update in a pop-up window. Click Close to close the pop-up.

Click the Summary tab to open the Summary page. See Summary Page.

Click the Systems tab to open the primary Systems page listing all of your registered systems. See Systems Table.

Click the Jobs tab to open the primary Jobs page listing all non-archived jobs.

Updates - Systems Affected

From this page you can view each update and the systems that update will affect. You can also view the status of your systems, the dependencies for each update, and the version of the update currently installed on each system. To begin applying updates to your systems, select the check boxes next to the updates you wish to apply and click Apply Updates.

Multiple navigation paths are available from this window.

Directs Update Connection to create a job which completes the following actions:

See How to Install Dependent Updates With Selected Updates.

Opens the primary Updates page.

Dependencies and Confirmation

Opens page when a selected update requires the installation of one or more updates, which you did not select, to install successfully. The window header is:

system_host_name:update_ID Dependencies

The text explains the dependencies.

Confirmation of Jobs Scheduled to Install Updates

Confirms that you have successfully scheduled a number of jobs. You can print this page for your records using your browser's Print option. You can cancel scheduled updates by going to your Job List. You can continue queuing new updates from either the Systems main page or the Updates main page.

Navigation from this page is with the Summary, Systems, or Jobs tab, plus the Back to List button.

Data Columns

Two major function windows are included in the Updates function area of the Update Connection services. Each window displays system update and job information in a different manner to give you visibility to all available updates for your systems. The data columns in each window are explained in this section, one table per window.

Updates

The columns on the primary Updates screen are listed in the following table along with a description of the data, any links from the column contents, and how to proceed to managing your updates from this data.



Note - The data on this window can be refreshed with your browser Refresh button. The data remains for the session until a refresh or reload is ordered.



You can sort on any column that has a pyramid icon in the heading row of the column. Most of the data are links.


TABLE 4-3 Updates (Main) Data Columns

Column

Description

Check boxes

Each update has a check box to select that update.

The Select All button and the Clear All button enable selection or de-selection of all check boxes in the list.

Update ID

The unique ID assigned by Sun to the update.

Synopsis

Brief descriptive text identifier of the update.

Link:

  • Click the synopsis to open a pop-up with update details.
  • The icon at the right of the synopsis indicates if the update requires a reboot for installation or if it requires manual intervention for installation. If no icon displays for the update, the update can be installed on the systems selected on the next window when each checks-in next.

Type

The category of update. The choices of type include:

  • Security
  • Recommended
  • Non-critical
  • Feature

Systems Affected

The number of systems for which this update is appropriate as detected by the Update Manager analysis engine.

Link:

  • Click the number to open the window labelled Updates: Systems Affected.

Release Date

The date on which the listed update was released by Sun.

This field is not a link.


 

Updates: Systems Affected

The heading row includes fields and links, and each body row has a selection check box and links. The following table lists all fields on the screen along with a description of each field, including any link and its destination.


TABLE 4-4 Updates: Systems Affected Data Columns

Column

Description

Heading Row

 

Check boxes

Each update has a check box. Checking that box selects the update and all systems for which that update is appropriate.

Update ID: Synopsis

Unique ID assigned by Sun to the update. Click the ID to open the Update detail pop-up followed by a brief description of the update. Click the synopsis to open the Update detail pop-up.

Body Rows

 

Check boxes

Each system has a check box to select system for installation of the listed update on that registered system.

System Status

The status of the listed system. The status choices are checked-in or not checked-in. A system is considered not checked-in when it fails to contact Sun three check-in intervals in a row.

System Name

Host name of the managed systems as registered in the Update Manager application to be managed by the Update Connection services.

Dependencies

The number of other updates that must be installed prior to the installation of the listed update. Click on the number to open a pop-up listing the IDs, synopses, and details of the dependencies.

Installed Version

The Update ID and the version currently detected as installed on the indicated system.


List of the data columns on the Updates: Systems Affected) window. The window is in a group table format so the update is listed then the systems where the update can be appropriately installed.

The Dependencies window series is the same as for Systems.


Jobs Page


From this page you can view the jobs queued for each of your systems, including the status of updates, how many systems are affected, and the date the job was scheduled or completed. You can view update details including dependencies and any problems encountered by clicking the Update ID or Synopsis. You can view the job details by selecting the check boxes for each job you wish to view and then clicking View Selected.

When you click the Job tab, you display a list of all current jobs created and queued for your registered systems. From this window you can view and manage the jobs. You can perform the following jobs from the main Job window:

Multiple navigation paths are available from this page.

Opens the Jobs Detail page. From this page you can view the status of recent jobs performed on each system along with information on why a job may have failed. Once a job has either succeeded or failed, you can choose to archive the job, saving it in your history and removing it from this view. You cannot archive a job that is Pending or In Progress. You can view your archived jobs by going to the Archived JobList.

Opens the Archived Job Detail window. Each selected job is listed in a group format: Job ID header with Status for the job on each affected system.

Opens the Job Details page. From this page you can view the status of recent jobs performed on each system along with information on why a job may have failed.

Opens the README for the update in a pop-up window. Click Close to close the pop-up.

Opens the README for the update in a pop-up window. Click Close to close the pop-up.

Opens the Jobs Details page. From this page you can view the status of recent jobs performed on each system along with information on why a job may have failed.

Data Columns

The Jobs windows include the following:

Each window displays Job information in a different manner to give you visibility to all available jobs, updates, and systems affected. The data columns in each window are explained in this section, one table per window.

Jobs

The columns on the primary Jobs screen are listed in the following table along with a description of the data, any links from the column contents, and how to proceed to managing your jobs from this data.



Note - The data on this window can be refreshed with your browser Refresh button. The data remains for the session until a refresh or reload is ordered.



You can sort on any column that has a pyramid icon in the heading row of the column. Most of the data are links.


TABLE 4-5 Jobs (Main) Data Columns

Column

Description

Check boxes

Each update has a check box to select that update.

The Select All button and the Clear All button enable selection or de-selection of all check boxes in the list.

Job Status

The current status of the job.

  • Pending - queued job to be performed when affected system checks in next or the system is rebooted
  • In Progress - performed job not yet completed
  • Failed - completed job that did not complete successfully
  • Succeeded - completed job that completed successfully

Update ID

The unique ID assigned by Sun to the update.

Synopsis

Brief descriptive text identifier of the update.

Link:

  • Click the synopsis to open a pop-up with update details.
  • The icon at the right of the synopsis indicates if the update requires a reboot for installation, or if it requires manual intervention for installation. If no icon displays for the update, the update can be installed on the systems selected on the next window when each checks in next.

Systems Affected

The number of systems for which this update is appropriate as detected by the Update Manager analysis engine.

Link:

  • Click the number to open the window labelled Updates: Systems Affected.

Date/Time

The date and time the listed job was last processed: reached its current status.

This field is not a link.


Jobs Detail

The columns on the Jobs Detail window are listed in the following table along with a description of the data, any links from the column contents, and how to proceed to managing your jobs from this data.



Note - The data on this window can be refreshed with your browser Refresh button. The data remains for the session until a refresh or reload is ordered.



You can sort on any column that has a pyramid icon in the heading row of the column. Most of the data are links.


TABLE 4-6 Jobs Detail Data Columns

Column

Description

Check boxes

Each update has a check box to select that update.

The Select All button and the Clear All button enable selection or de-selection of all check boxes in the list.

Job Status

The current status of the job.

  • Pending - queued job to be performed when affected system checks in next or the system is rebooted
  • In Progress - performed job not yet completed
  • Failed - completed job that did not complete successfully
  • Succeeded - completed job that completed successfully

System Name

Common name of the system where the job is being or is to be performed.

Comments

Text explaining why the job either failed or succeeded.

Date/Time

The date and time the listed job was last processed toreach its current status.

This field is not a link.


Archived Job Detail

The columns on the Archived Jobs Detail window are listed in the following table along with a description of the data, any links from the column contents, and how to proceed to managing your jobs from this data.



Note - The data on this window can be refreshed with your browser Refresh button. The data remains for the session until a refresh or reload is ordered.



You can sort on any column that has a pyramid icon in the heading row of the column. Most of the data are links.


TABLE 4-7 Archived Jobs Detail Data Columns

Column

Description

Archived Job Status

The current status of the archive job.

  • Pending - queued job to be performed when affected system checks in next
  • In Progress - performed job not yet completed
  • Failed - completed job that did not complete successfully
  • Succeeded - completed job that completed successfully

System Name

Common name of the system where the job is being or is to be performed.

Comments

Text explaining why the archive job either failed or succeeded.

Date/Time

The date and time the listed job was last processed to reach its current status.

This field is not a link.