Displaying Job Statuses

The Job Status functionality checks the status of scheduled jobs, such as campaign automation, program launch execution, or contact imports. It also enables you to track whether a particular scheduled job was executed on time, check the status, and whether the job was successful. The following business functions are scheduled using the job status functionality:

• Response management and publishing to Oracle CRM On Demand

• Data imports from offline sources, using text files

• Data synchronization from Oracle CRM On Demand

• Campaign automation to check which programs and which contacts must be targeted

About Job Status Periods

The Job Status list displays all campaign executions within the last 14 days and the last 50 runs of any automated job, such as data synchronization with Oracle CRM On Demand. Some jobs, such as the response funnel job, which run multiple times a day produce so much data in brief periods that it is inconvenient to display and unrealistic to keep them active. For jobs that run once a week, there are 50 weeks of data available under the Job Status list. For jobs that run more than once a day, there are 14 days of data available under the Job Status list. All data is retained and archived. Archival of older data improves the performance for accessing the more recent data displayed. Contact Import reports do not allow download of contact level data for import jobs older than 60 days.

To display the job status

1. Click Admin in the upper-right corner of the screen.

2. In the Job Reports section, click Job Status.

3. (Optional) Search the list of displayed jobs by checking the Is Recurring Job box and then choosing a specific job name from the Job Name drop down menu, and then click Search.

4. (Optional) Search the list of displayed jobs by checking choosing a status from the Status drop down menu, and then click Search.

5. Click the name to display details.