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Oracle® CRM On Demand Marketing
Release 5.4.10
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Configuring the Webform Dedupe Report

When a contact registers through a Web form, contact information is deduplicated against existing contacts (using deduplication rules). Duplicate contacts are merged into a single contact. The existing contact is updated. On the Webform Dedupe Report screen, Oracle CRM On Demand Marketing displays a list of contacts that was merged in this process.

To configure the Webform Dedupe report

  1. Click Admin in the upper-right corner of the screen.

  2. In the Job Reports section, click WebForm Dedupe Report.

    The Dedupe Merge Log Search screen displays the contacts who have been merged if the WebForm Dedupe Rules have been applied.

  3. (Optional) To modify the contact details, click the Edit icon.