Preface

This guide covers Oracle CRM On Demand Marketing.

Audience

This guide is intended for users of Oracle CRM On Demand Marketing and their administrators.

Documentation Accessibility

For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program Web site at

http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc

Access to Oracle Support

Oracle customers have access to electronic support through My Oracle Support. For information, visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs if you are hearing impaired.

Before contacting support, make sure to collect information on the version of Oracle CRM On Demand Marketing you are using. This is available in the Service Information link at the bottom of the page.

Related Documents

For more information, see the following documents on Oracle Technology Network:

• Oracle CRM On Demand Online Help

• Oracle CRM On Demand Marketing Configuration Guide

Conventions

The following text conventions are used in this document:

Convention	Meaning
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monospace	Monospace type indicates commands within a paragraph, code in examples, text that appears on the screen, or text that you enter.