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Oracle® CRM On Demand Marketing
Release 5.4.10
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What's New in This Release

Oracle CRM On Demand Marketing User Guide is one of the documents that supports the Oracle CRM On Demand Marketing application. The following information summarizes the change history of this document.

What's New in Oracle CRM On Demand Marketing User Guide, Version 5.4.10

The following table lists changes made in this version of the documentation to support Oracle CRM On Demand Marketing, Version 5.4.10.

Table 1-1 Oracle CRM On Demand Marketing User Guide, Version 5.4.10

Topic Description

Selecting Web Form Attributes


.Modified topic. Added information about geographic attributes.

Creating Lists


Modified topic. Corrected information on when associated lists can be deleted.

Creating Questions and Defining Answers


Modified topic. Updated information on telephone number formats.

Campaign Summary Report


Modified topic. Updated information on the Campaign Summary report.

Program Summary Report


Modified topic. Updated information on the Program Summary report.

Configuring Phone and Postal Validations


Modified topic. Updated information on telephone number formats.

Configuring Publishing Rules


Modified topic. Updated information on contact and lead publishing.


What's New in Oracle CRM On Demand Marketing User Guide, Version 5.4.8

The following table lists changes made in this version of the documentation to support Oracle CRM On Demand Marketing, Version 5.4.8.

Table 1-2 Oracle CRM On Demand Marketing User Guide, Version 5.4.8

Topic Description

Adding Outbound Email Invitations


Modified topic. Added information about using a third-party vendor.

Associating Registrations

Modified topic. Added information about the European E-Privacy Directive.

Selecting Web Form Attributes


Modified topic. Added information about adding attributes.

Defining Web Form Options


Modified topic. Added information about the branding templates.

Creating Microsites


Modified topic. Added information about the European E-Privacy Directive

Topic Fields in a Microsite


Modified topic. Added information about the European E-Privacy Directive.

About Profiles and Profile Attributes


Modified topic. Revised information on the available profiles.

About the Telemarketing Prospect Statuses


Modified topic. Updated information on the prospect status changes.

Configuring Cookie Consent


New topic. Added a topic on the European E-Privacy Directive using cookie consent.

Creating Campaign Custom Fields


Modified topic. Updated the procedure on creating custom fields.

Creating Program Custom Fields


Modified topic. Updated the procedure on creating custom fields.

About Configuring Object Synchronization


Modified topic. Updated information on the synchronization process.

Configuring the Lead Synchronization Filter


Modified topic. Updated information on the synchronization process.

Configuring Publishing Rules


Modified topic. Updated information on the publication process.

About Synchronizing and Publishing Data


New topic. Added a topic about synchronizing and publishing data.

Using Custom Objects


New topic. Added a topic about using custom objects.

Configuring My Setup Options


Modified topic. Revised information about the setup options and user profiles.


What's New in Oracle CRM On Demand Marketing User Guide, Version 5.4

The following table lists changes made in this version of the documentation to support Oracle CRM On Demand Marketing, Version 5.4.

Table 1-3 Oracle CRM On Demand Marketing User Guide, Version 5.4

Topic Description

Launching Static Programs


Added information about email quotas.

Launching Automated Programs

Added information about email quotas.

About Offer Fields


Added information about the Hosting Library.

Working with the Hosting Library


Added information about the Hosting Library.

Operational Usage Reports


Updated information on the reports and their contents.

Website Activity Reports


Added information about new reports.

Available Usage Volume Report


Added information about a new report.

Summary of Website Activities Report


Added information about a new report.

Website Activity Details Report


Added information about a new report.

Using the Admin Page


Updated information about configuration options.

Editing User Information


Added information on editing user accounts.

About Roles


Added information on configuring user roles.


What's New in Oracle CRM On Demand Marketing User Guide, Version 5.2

The following table lists changes made in this version of the documentation to support Oracle CRM On Demand Marketing, Version 5.2.

Table 1-4 Oracle CRM On Demand Marketing User Guide, Version 5.2

Topic Description

Associating Lists with a Program


Updated information about when you associate lists with a program or campaign.

Configuring Publishing Rules


Updated information on how to publish campaign activities


What's New in Oracle CRM On Demand Marketing User Guide, Version 5.0

Oracle CRM On Demand Marketing User Guide, Version 5.0 is the first version of this new product. The following table lists the chapters in this guide.

Table 1-5 Chapters in Oracle CRM On Demand Marketing User Guide, Version 5.0

Topic Description

Overview of Oracle CRM On Demand Marketing


This chapter provides an overview of Oracle CRM On Demand Marketing User Guide and explains the features.

Managing Campaigns


This chapter describes how to manage campaigns and programs.

Managing Web Sites


This chapter describes how to manage Web sites.

Managing Offers and Templates


This chapter describes how to manage offers and templates.

Working with Contacts and Lists


This chapter describes how to manage contacts and leads.

Managing Activities, Queues, and the Call Center


This chapter describes how to manage contact activities, queues, and call center features.

Using Reports


This chapter describes how to generate reports.

Configuring and Administering Oracle CRM On Demand Marketing


This chapter describes how to configure and customize Oracle CRM On Demand Marketing User Guide.