Testing a Program

After creating a program and all the related components, you can test the end-to-end flow of the program, including the emails and registration forms. Make sure you have configured the following sections of the program:

• Outbound invitation email for both HTML and text versions. For more information, see Adding Outbound Email Invitations.

• A test list must be associated with the program. For more information, see Associating Lists with a Program.

To test a program

1. Navigate to the Program Details screen for the program that you want to test, using one of the following options:

   • Click the Campaigns, Programs, and then search for the program name.

   • From within the Campaign Details screen, click the Edit icon (pencil) to access the program.

2. Verify that all components needed are configured correctly, then click Test.

   While testing a program, a progress bar for monitoring test-email execution appears. When the test is successfully executed, Oracle CRM On Demand Marketing displays a message stating that the test has been successfully sent. Oracle CRM On Demand Marketing allows testing only when the program is in the Planning or Re-planning status.

   When the test starts, Oracle CRM On Demand Marketing sends emails to contacts included in the test list. Test contacts can check their email inboxes for the test message, then verify every aspect of the test for accuracy, correct performance, and flow, including:

   • Proofreading the test email message

   • Clicking all links in the email message

   • Completing the registration Web form (if configured)

   • Receiving the Thank You Web page after the form is submitted (if configured)

   • Receiving the Thank You email (if configured)

3. Make changes and retest, as needed.

If registration is part of the program being tested, it is helpful to have a notification email configured. This email allows the program owner to see the test registrations as they are submitted. When the program has been thoroughly tested and is performing perfectly, it is ready to launch.