Displaying Web Site Activity

The Website Visitors pane provides read-only information on Web site activity.

Click the View menu to display the following information:

• All Web site visitors

• Known Web site visitors

• Unknown Web site visitors

Web site visits by individuals connecting to the Internet using an Internet Service Vendor (ISV) can have their domains or IP addresses modified by the ISV. Oracle CRM On Demand Marketing Business Intelligence Reporting enables you to filter Web site visits with ISV domains. An attribute in Oracle CRM On Demand Marketing flags a Web site visit when it comes from an ISV domain.

To display Web site visitors details

1. Select All Known Website Visitors, Recent Known Website Visitors, or All Website Visitors from the View menu.

   The corresponding screen opens.

2. Click the Visit Date, Contact Name, or Email Address to see details of the visit to your microsite.

3. (Optional) Click Contact Details to display supplementary information.

To search for a Web site visitor

1. Select All Known Website Visitors, Recent Known Website Visitors, or All Website Visitors from the View menu.

   The corresponding screen opens.

2. Enter text or a keyword in the Date, First Name, Last Name, Email Address, or Total Page Views fields.

3. Click Filter.