If your processes do not allow downloads from Oracle web sites, you can receive the latest software release packages by submitting to Oracle a physical media request (PMR). The preferred method for submitting a PMR is through the My Oracle Support (MOS) web site.
The high-level tasks for submitting a physical media request are described in these sections:
You must have a warranty or support contract for your server in order to make a physical media request (PMR).
Before you make the PMR, gather the following information:
Obtain product name, software release version, and patches required. It will be easier to make the request if you know the latest software release and the name of the download packages (patches) that you are requesting.
If you have access to My Oracle Support – Follow the instructions in Download Firmware and Software Using My Oracle Support to determine the latest software release version and view available software release packages (patches). After viewing the list of patches, you can navigate away from the Patch Advanced Search Results page, if you do not want to continue with the download steps.
If you do not have access to My Oracle Support – Use the information in Software Releases to determine which packages you want, and then request those packages for the latest software release.
Have the shipping information ready. You will need to provide a contact, phone number, email address, company name, and shipping address as part of the request.