If during an installation, upgrade, or uninstall the utinstall script returns an error, refer to the following table for assistance.
Message | Meaning | Resolution |
---|---|---|
|
You called the |
The |
| Might occur for the installation of any application or patch if relevant packages have not been properly installed. | Verify that he component xxxxxx is present in the installation media directory path and has the correct permissions, then run the utinstall script again. |
| Some of the applications provided with Sun Ray Software are compatible only with certain versions of other applications. | Compatible and necessary applications are included with Sun Ray Software. Remove older versions, then run the utinstall script again. |
| None of the Sun Ray components are installed on this system. | No action is required as the product is not installed. |
| Some files were not properly replaced as part of the upgrade. | Manually copy the listed files from the directory, overwriting the newer files if applicable. |
Partition Name Space Required Space Available -------------- -------------- --------------- partition xxx yyy | Not enough disk space was allocated for partition. Repartition the disk and run utinstall again. |
Message | Meaning | Resolution |
---|---|---|
| The packages listed have not been properly removed. | Use the rpm -e command to remove each listed rpm manually, then run utinstall -u again. |
| Removal of Sun Ray Software was incomplete. | Check the log file for the package that started the problem and manually remove it with the rpm -e command, then run utinstall -u again. |
Message | Meaning | Resolution |
---|---|---|
|
The |
Verify that the installation administration file
exists ( |
For SPARC platforms: | You are attempting to install Sun Ray Software onto a Solaris software version that does not support the Sun Ray Software release. | Upgrade to the supported version 10 of the Solaris OS before installing Sun Ray Software. |
For x86 platforms: | You are not running a valid OS release for this platform. | Upgrade to the supported version 10 of the Solaris OS before installing Sun Ray Software. |
|
Other unrelated files were found in the
| Remove unrelated files from the directory. |
| You decided not to restore from the indicated tar file. | Remove the tar file before running utinstall again. |
| The utinstall script failed to preserve existing configuration files. | Either exit and manually preserve these files or just continue. |
| The packages listed have not been properly removed. | Use the pkgrm command to remove each listed package manually, then run utinstall -u again. |
| Removal of Sun Ray Software was incomplete. | Check the log file for the package that started the problem and manually remove it with the pkgrm command, then run utinstall -u again. |
The following files are modified during utadm:
/etc/inet/hosts
/etc/inet/networks
/etc/inet/netmasks
/etc/inet/dhcpsvc.conf
# including
all DHCP-related files
/etc/nsswitch.conf
/etc/hostname.
intf
The following files are modified during Sun Ray service startup:
/etc/inet/services
/etc/inet/inetd.conf
The following files are modified during utconfig:
/etc/passwd
/etc/shadow
/etc/group
After installation, the following files are updated upon reboot:
/etc/syslog.conf
/etc/pam.conf
The following files are modified during utadm:
/etc/dhcpd.conf
/etc/nsswitch.conf
/etc/opt/SUNWut/net/dhcp/SunRay-options
/etc/opt/SUNWut/net/dhcp/SunRay-interface-eth1
/etc/opt/SUNWut/net/hostname.eth1
/etc/opt/SUNWut/net/networks
/etc/opt/SUNWut/net/netmasks
/etc/hosts
The following files are modified during utconfig:
/etc/passwd
/etc/shadow
/etc/group
In addition, display files are created for each Sun Ray Client in the following directories:
PreSession
PostSession
Init
PostLogin