When a case is displayed on Case - Main, a separate button is shown for each state into which the case can be transitioned. The case will transition to the appropriate state depending the button the user presses.
You may define the text displayed on the button differently for each state transition. This allows the action description to be varied according to the previous status. For example, the button to transition from New to Active may be labeled Activate, but the button to change from Closed to Active may be labeled Reactivate.
Refer to Which Users Can Transition A Case for instructions describing how to restrict users to specific actions.
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