ActiveX Component - CDxCTI

Configuring Your Browser to Enable ActiveX

In order to use the automated phone dialer functionality or the next caller functionality, your users must configure their browser to enable ActiveX. Perform the following steps:

• In your Internet Explorer browser window, navigate to Tools, Internet Options and go to the Security tab. From there, select Local Intranet.

• Click Custom Level.

• Under the ActiveX controls and plug-ins section, set the following:

• Download signed ActiveX controls: Prompt

• Download unsigned ActiveX controls: Disable

• Initialize and script ActiveX controls not marked as safe: Disable

• Run ActiveX controls and plug-ins: Enable

Installing the CDxCTI ActiveX Component

The CDxCTI ActiveX components install automatically the first time the Automated Phone Dialer is launched or when the CTISample.htm is launched. The CDxCTI component is signed using Microsoft Authenticode technology, therefore when it is downloaded the first time, a dialog will appear describing the source of the component and asking the user to accept the installation of the component on the local machine.

Creating an Instance of the CDxCTI Object in a Web Page

To use the CDxCTI objects from a web page, declare them explicitly using the OBJECT tag:

<OBJECT ID="CDxPhoneDialer"
CLASSID="CLSID:151A6E91-8C55-4666-BFFB-9EC345583CBD"
CODEBASE="CDxCTI.CAB#version=1,5,0,8">
</OBJECT>

<OBJECT ID="CDxNavigator"
CLASSID="CLSID:E7EF882D-662A-4451-A78C-CD62393F06C6"
CODEBASE="CDxCTI.CAB#version=1,5,0,8">
</OBJECT>

Alternatively, use the new ActiveXObject function

var nav = new ActiveXObject("CDxCTI.CDxNavigator");

var nav = new ActiveXObject("CDxCTI.PhoneDialer");