Maintaining Bill Segments

A bill typically contains one bill segment for every active billable obligation linked to its account. A bill segment contains information showing how the segment was calculated and how it should be printed on the taxpayer's bill.

Note:

The actions taken to create a bill segment are dependent on the obligation's obligation type.

It's important to be aware that there are very few fields that are directly modifiable by a user. To modify most fields on a bill segment, you have to change source information (e.g., obligation, rate) and then regenerate the bill segment. For example, if you want to change the rate used to calculate a bill segment, you must change the rate history on the respective obligation and then cancel / rebill the bill segment. Refer to How To for step-by-step instructions that explain how to perform common bill segment maintenance functions.

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