atg.svc.ui.formhandlers
Class SearchAgentAllTicketsFormHandler

java.lang.Object
  atg.nucleus.GenericService
      atg.droplet.EmptyFormHandler
          atg.droplet.GenericFormHandler
              atg.droplet.TransactionalFormHandler
                  atg.web.formhandlers.ApplicationFormHandler
                      atg.svc.ui.formhandlers.ServiceFormHandler
                          atg.svc.ui.formhandlers.FrameworkBaseFormHandler
                              atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler

All Implemented Interfaces:

atg.droplet.DropletFormHandler, atg.naming.NameContextBindingListener, atg.naming.NameContextElement, atg.naming.NameResolver, atg.nucleus.AdminableService, atg.nucleus.logging.ApplicationLogging, atg.nucleus.naming.ComponentNameResolver, atg.nucleus.Service, atg.nucleus.ServiceListener, FormHandlerConstants, TreeTableFormHandler, Listable, Pageable, Sortable, java.util.EventListener

public class SearchAgentAllTicketsFormHandler
extends FrameworkBaseFormHandler
implements Listable, Pageable, Sortable, TreeTableFormHandler

Author:

ajain01 To change the template for this generated type comment go to Window>Preferences>Java>Code Generation>Code and Comments Performs search for ALL Tickets

Nested Class Summary

static class

SearchAgentAllTicketsFormHandler.ResultWrapper

Field Summary

static java.lang.String	CLASS_VERSION Class version string
java.lang.String	m_formStateKey

Fields inherited from class atg.web.formhandlers.ApplicationFormHandler

EQUALS, PARAM_DELIMITER, QUERY_DELIMITER, STATUS_ERROR_REDIRECT, STATUS_ERROR_STAY, STATUS_SUCCESS

Fields inherited from class atg.nucleus.GenericService

SERVICE_INFO_KEY

Fields inherited from interface atg.svc.ui.formhandlers.FormHandlerConstants

OPTIONS_ANSWER_DISPLAY, OPTIONS_ANSWER_DISPLAY_CURRENT_WINDOW, OPTIONS_ANSWER_DISPLAY_MULTIPLE_WINDOWS, OPTIONS_ANSWER_DISPLAY_SINGLE_WINDOW, OPTIONS_ANSWERS_PER_PAGE, OPTIONS_FAQS_PER_PAGE, OPTIONS_FILTER_BY, OPTIONS_FILTER_BY_DOC_SET, OPTIONS_FILTER_BY_FORMAT, OPTIONS_FILTER_BY_SOURCE, OPTIONS_FILTER_BY_TITLE, OPTIONS_FILTER_OR_GROUPING, OPTIONS_FILTER_OR_GROUPING_FILTER, OPTIONS_FILTER_OR_GROUPING_GROUP, OPTIONS_FILTER_OR_GROUPING_NONE, OPTIONS_GROUP_BY, OPTIONS_QUERY_LANGUAGE, OPTIONS_RESULT_LANGUAGE, OPTIONS_SHOW_ANSWERS_AS, OPTIONS_SHOW_ANSWERS_BY_DOC, OPTIONS_SHOW_ANSWERS_INDIVIDUAL, OPTIONS_SHOW_FAQS_AS, OPTIONS_SHOW_FAQS_AS_QUESTIONS, OPTIONS_SHOW_FAQS_AS_QUESTIONS_AND_ANSWERS, PARAM_SITE_ID

Fields inherited from interface atg.nucleus.logging.ApplicationLogging

DEFAULT_LOG_DEBUG_STATUS, DEFAULT_LOG_ERROR_STATUS, DEFAULT_LOG_INFO_STATUS, DEFAULT_LOG_WARNING_STATUS

Constructor Summary

SearchAgentAllTicketsFormHandler()

Method Summary

protected atg.repository.Query	assembleQueryFromParamMap()
protected java.util.List	assembleSearchResults(atg.repository.RepositoryItem[] results)
protected void	formHandlerInit(atg.servlet.DynamoHttpServletRequest pRequest, atg.servlet.DynamoHttpServletResponse pResponse)
java.lang.String	getFormStateKey()
TicketingManager	getManager()
java.lang.String	getOperation()
int	getPollInterval()
atg.userprofiling.Profile	getProfile()
atg.userprofiling.ProfileTools	getProfileTools()
java.lang.String	getSortDirection()
java.lang.String	getStartingEscalationLevel()
java.lang.String	getState()
java.lang.String	getStateKey()
protected java.util.Map	getTicketQueryContext(atg.servlet.DynamoHttpServletRequest request)
int	getTotalItemCount()
java.lang.String	getTreeTableId()
View	getView()
int	getViewItemCount()
java.util.List	getViewItems()
boolean	handleSearch(atg.servlet.DynamoHttpServletRequest request, atg.servlet.DynamoHttpServletResponse response)
void	page(int pStartIndex, int pPageSize)
protected void	saveTicketQueryContext(atg.servlet.DynamoHttpServletRequest request)
protected java.util.List	search(java.util.Map pTicketQueryInfo)
void	setFormStateKey(java.lang.String stateKey)
void	setIgnoreCase(boolean pIgnoreCase)
void	setManager(TicketingManager pTicketingManager)
void	setOperation(java.lang.String pOperation)
void	setPollInterval(int interval)
void	setProfile(atg.userprofiling.Profile profile)
void	setProfileTools(atg.userprofiling.ProfileTools profileTools)
void	setSortDirection(java.lang.String pDirection)
void	setSortField(java.lang.String pField)
void	setState(java.lang.String pState)
void	setStateKey(java.lang.String pStateKey)
void	setTreeTableId(java.lang.String pTreeTableId)
void	setView(View pView)

Methods inherited from class atg.svc.ui.formhandlers.FrameworkBaseFormHandler

getErrorURL, getParameterMap, getParameters, handleChangeTab, handleCloseWindow, handleGetWindowTab, handleHidePanel, handleProcessPanel, handleScrollPanelTabsLeft, handleScrollPanelTabsRight, handleSelectTabbedPanel, handleShowPanel, handleToggleCell, handleTogglePanel, handleTogglePanelContent, handleTogglePanelsToTabs, handleTransform, setErrorURL, setParameterMap, setParameters

Methods inherited from class atg.svc.ui.formhandlers.ServiceFormHandler

handleUncheckedFormException, isLoggingUncheckedException, isRollbackTransactionOnFormError, isTransactionMarkedAsRollback, processException, processException, setLoggingUncheckedException, setRollbackTransactionOnFormError

Methods inherited from class atg.web.formhandlers.ApplicationFormHandler

addParameterToURLString, beforeGet, beforeSet, checkFormError, checkFormRedirect, checkFormSuccess, formHandlerBeforeGet, formHandlerBeforeSet, getRedirectDelayMS, getString, getString, getString, getSuccessURL, getUserMessagesResourceBundle, handleCancel, processException, processException, processExceptionAndLog, processExceptionAndLog, redirect, setRedirectDelayMS, setSuccessURL, setUserMessagesResourceBundle

Methods inherited from class atg.droplet.TransactionalFormHandler

afterSet, commitTransaction, getTransactionDemarcation, isEnsureTransaction, isRollbackTransaction, setEnsureTransaction, setRollbackTransaction, setTransactionDemarcation

Methods inherited from class atg.droplet.GenericFormHandler

addFormException, createFormSubmissionMessage, getCancelURL, getCheckForValidSession, getFormError, getFormExceptions, getFormName, getMessagePort, getMessageSource, getMessageType, getPropertyExceptions, getSendMessages, handleFormException, isRestorableForm, isValidSession, resetFormExceptions, setCancelURL, setCheckForValidSession, setFormName, setMessagePort, setMessageSource, setMessageType, setRestorableForm, setSendMessages

Methods inherited from class atg.droplet.EmptyFormHandler

afterGet

Methods inherited from class atg.nucleus.GenericService

addLogListener, createAdminServlet, doStartService, doStopService, getAbsoluteName, getAdminServlet, getLogListenerCount, getLogListeners, getName, getNameContext, getNucleus, getRoot, getServiceConfiguration, getServiceInfo, isLoggingDebug, isLoggingError, isLoggingInfo, isLoggingWarning, isRunning, logDebug, logDebug, logDebug, logError, logError, logError, logInfo, logInfo, logInfo, logWarning, logWarning, logWarning, nameContextElementBound, nameContextElementUnbound, removeLogListener, resolveName, resolveName, resolveName, resolveName, sendLogEvent, setLoggingDebug, setLoggingError, setLoggingInfo, setLoggingWarning, setServiceInfo, startService, stopService

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Methods inherited from interface atg.svc.ui.formhandlers.TreeTableFormHandler

getParameters, setParameters

Field Detail

CLASS_VERSION

public static java.lang.String CLASS_VERSION

Class version string

m_formStateKey

public java.lang.String m_formStateKey

Constructor Detail

SearchAgentAllTicketsFormHandler

public SearchAgentAllTicketsFormHandler()

Method Detail

page

public void page(int pStartIndex,
                 int pPageSize)

Specified by:

page in interface Pageable

See Also:

Pageable.page(int, int)

search

protected java.util.List search(java.util.Map pTicketQueryInfo)

Parameters:

pTicketQueryInfo -

Returns:

handleSearch

public boolean handleSearch(atg.servlet.DynamoHttpServletRequest request,
                            atg.servlet.DynamoHttpServletResponse response)
                     throws java.lang.Exception

Parameters:

request -

response -

Returns:

Throws:

java.lang.Exception

formHandlerInit

protected void formHandlerInit(atg.servlet.DynamoHttpServletRequest pRequest,
                               atg.servlet.DynamoHttpServletResponse pResponse)

Overrides:

formHandlerInit in class FrameworkBaseFormHandler

getFormStateKey

public java.lang.String getFormStateKey()

Returns:

setFormStateKey

public void setFormStateKey(java.lang.String stateKey)

Parameters:

stateKey -

setTreeTableId

public void setTreeTableId(java.lang.String pTreeTableId)

Specified by:

setTreeTableId in interface TreeTableFormHandler

getTreeTableId

public java.lang.String getTreeTableId()

Specified by:

getTreeTableId in interface TreeTableFormHandler

setView

public void setView(View pView)

Specified by:

setView in interface TreeTableFormHandler

getView

public View getView()

Specified by:

getView in interface TreeTableFormHandler

getViewItems

public java.util.List getViewItems()

Specified by:

getViewItems in interface Listable

getViewItemCount

public int getViewItemCount()

Specified by:

getViewItemCount in interface Listable

getManager

public TicketingManager getManager()

Returns:

setManager

public void setManager(TicketingManager pTicketingManager)

Parameters:

pTicketingManager -

assembleSearchResults

protected java.util.List assembleSearchResults(atg.repository.RepositoryItem[] results)

Parameters:

results -

Returns:

getTotalItemCount

public int getTotalItemCount()

Specified by:

getTotalItemCount in interface Listable

getProfile

public atg.userprofiling.Profile getProfile()

Returns:

setProfile

public void setProfile(atg.userprofiling.Profile profile)

Parameters:

profile -

setSortField

public void setSortField(java.lang.String pField)

Specified by:

setSortField in interface Sortable

setSortDirection

public void setSortDirection(java.lang.String pDirection)

Specified by:

setSortDirection in interface Sortable

getSortDirection

public java.lang.String getSortDirection()

Returns:

setIgnoreCase

public void setIgnoreCase(boolean pIgnoreCase)

Specified by:

setIgnoreCase in interface Sortable

setStateKey

public void setStateKey(java.lang.String pStateKey)

getStateKey

public java.lang.String getStateKey()

setState

public void setState(java.lang.String pState)

Specified by:

setState in interface TreeTableFormHandler

getState

public java.lang.String getState()

Specified by:

getState in interface TreeTableFormHandler

setOperation

public void setOperation(java.lang.String pOperation)

Specified by:

setOperation in interface TreeTableFormHandler

getOperation

public java.lang.String getOperation()

Specified by:

getOperation in interface TreeTableFormHandler

getProfileTools

public atg.userprofiling.ProfileTools getProfileTools()

Returns:

setProfileTools

public void setProfileTools(atg.userprofiling.ProfileTools profileTools)

Parameters:

profileTools -

assembleQueryFromParamMap

protected atg.repository.Query assembleQueryFromParamMap()

getStartingEscalationLevel

public java.lang.String getStartingEscalationLevel()

saveTicketQueryContext

protected void saveTicketQueryContext(atg.servlet.DynamoHttpServletRequest request)
                               throws java.lang.Exception

Throws:

java.lang.Exception

getTicketQueryContext

protected java.util.Map getTicketQueryContext(atg.servlet.DynamoHttpServletRequest request)
                                       throws java.lang.Exception

Throws:

java.lang.Exception

getPollInterval

public int getPollInterval()

setPollInterval

public void setPollInterval(int interval)