Package atg.agent.events

Class Summary

AgentEvent	Event class that encapsulates the base information for agent related event activities.
AgentEventDroplet	This droplet class can be used to create and send agent events from pages.
AgentMessageSource
AgentMessagingTools	The class contains the configurations and utility methods for creating and sending agent events.
AgentSessionEndEvent	Event indicating an Agent's session has ended.
AgentSessionEndListener	This class sends and AgentSessionEndEvent when a session ends.
CallEvent	CallEvent class extends AgentEvent and adds callId, startTime and endTime properties
CallEventListener	CallEventListener listens to Call events.
CallLogEntry	CallLogEntry wraps a CallEvent object.
CallLogEntryGenerator	CallLogEntryGenerator generates a CallLogEntry
ItemUpdateAgentEvent	Agent event for capturing an update to an item.