atg.svc.ui.formhandlers
Class RecentTicketsFormHandler

java.lang.Object
  atg.nucleus.logging.VariableArgumentApplicationLoggingImpl
      atg.nucleus.GenericService
          atg.droplet.EmptyFormHandler
              atg.droplet.GenericFormHandler
                  atg.droplet.TransactionalFormHandler
                      atg.web.formhandlers.ApplicationFormHandler
                          atg.svc.ui.formhandlers.ServiceFormHandler
                              atg.svc.ui.formhandlers.FrameworkBaseFormHandler
                                  atg.svc.ui.formhandlers.RecentTicketsFormHandler

All Implemented Interfaces:

atg.droplet.DropletFormHandler, atg.naming.NameContextBindingListener, atg.naming.NameContextElement, atg.naming.NameResolver, atg.nucleus.AdminableService, atg.nucleus.logging.ApplicationLogging, atg.nucleus.logging.ApplicationLoggingSender, atg.nucleus.logging.TraceApplicationLogging, atg.nucleus.logging.VariableArgumentApplicationLogging, atg.nucleus.naming.ComponentNameResolver, atg.nucleus.Service, atg.nucleus.ServiceListener, FormHandlerConstants, java.util.EventListener

@Service(requiredProperties={"ticketingManager","profileService"})
public class RecentTicketsFormHandler
extends FrameworkBaseFormHandler

Form handler for performing operations like adding, deleting records for Recent Tickets

Field Summary

static java.lang.String

CLASS_VERSION Class version string

Fields inherited from class atg.svc.ui.formhandlers.ServiceFormHandler

PERFMON_OP_FORM_HANDLER

Fields inherited from class atg.web.formhandlers.ApplicationFormHandler

EQUALS, PARAM_DELIMITER, QUERY_DELIMITER, STATUS_ERROR_REDIRECT, STATUS_ERROR_STAY, STATUS_SUCCESS

Fields inherited from class atg.droplet.GenericFormHandler

PARAM_DEFER_FORWARD_OR_REDIRECT, PARAM_USE_FORWARDS

Fields inherited from class atg.nucleus.GenericService

SERVICE_INFO_KEY

Fields inherited from interface atg.svc.ui.formhandlers.FormHandlerConstants

OPTIONS_ANSWER_DISPLAY, OPTIONS_ANSWER_DISPLAY_CURRENT_WINDOW, OPTIONS_ANSWER_DISPLAY_MULTIPLE_WINDOWS, OPTIONS_ANSWER_DISPLAY_SINGLE_WINDOW, OPTIONS_FILTER_BY_DOC_SET, OPTIONS_FILTER_BY_FORMAT, OPTIONS_FILTER_BY_SOURCE, OPTIONS_FILTER_BY_TITLE, OPTIONS_FILTER_OR_GROUPING_FILTER, OPTIONS_FILTER_OR_GROUPING_GROUP, OPTIONS_FILTER_OR_GROUPING_NONE, OPTIONS_QUERY_LANGUAGE, OPTIONS_RESULT_LANGUAGE, OPTIONS_SHOW_ANSWERS_AS, OPTIONS_SHOW_ANSWERS_BY_DOC, OPTIONS_SHOW_ANSWERS_INDIVIDUAL, OPTIONS_SHOW_FAQS_AS_QUESTIONS, OPTIONS_SHOW_FAQS_AS_QUESTIONS_AND_ANSWERS, PARAM_SITE_ID

Fields inherited from interface atg.nucleus.logging.TraceApplicationLogging

DEFAULT_LOG_TRACE_STATUS

Fields inherited from interface atg.nucleus.logging.ApplicationLogging

DEFAULT_LOG_DEBUG_STATUS, DEFAULT_LOG_ERROR_STATUS, DEFAULT_LOG_INFO_STATUS, DEFAULT_LOG_WARNING_STATUS

Constructor Summary

RecentTicketsFormHandler()

Method Summary

FrameworkProfileService	getProfileService()
java.lang.String	getRecentTicketId() Id of the atg.svc.repositoy.beans.RecentTickets item
java.util.Collection<atg.svc.repository.beans.RecentTickets>	getRecentTickets() Collection of RecentTickets items.
atg.svc.ticketing.TicketDetails	getTicketDetails(java.lang.String pTicketId)
java.lang.String	getTicketId() Id of the ticket repository item in the TicketingRepository
atg.ticketing.TicketingManager	getTicketingManager() Class version string
java.lang.String	getType()
java.lang.String	getUserId()
boolean	handleAddToRecentTicket(atg.servlet.DynamoHttpServletRequest pRequest, atg.servlet.DynamoHttpServletResponse pResponse) This method is called when the user performs an action that inserts a record that corresponds to a specified method @ param DynamoHttpServletRequest @ param DynamoHttpServletResponse
boolean	handleRemoveRecentTicket(atg.servlet.DynamoHttpServletRequest pRequest, atg.servlet.DynamoHttpServletResponse pResponse) This method is called when the user performs an action that deletes a record that corresponds to a specified recentTicketId @ param DynamoHttpServletRequest @ param DynamoHttpServletResponse
boolean	handleViewRecentTickets(atg.servlet.DynamoHttpServletRequest pRequest, atg.servlet.DynamoHttpServletResponse pResponse) This method is called when the user performs an action for viewing records either for recent Tickets Worker or Viewed @ param DynamoHttpServletRequest @ param DynamoHttpServletResponse
void	setProfileService(FrameworkProfileService pProfileService)
void	setRecentTicketId(java.lang.String pRecentTicketId) Id of the atg.svc.repositoy.beans.RecentTickets item
void	setTicketId(java.lang.String pTicketId) Id of the ticket repository item in the TicketingRepository
void	setTicketingManager(atg.ticketing.TicketingManager pTicketingManager)
void	setType(java.lang.String pType)
void	setUserId(java.lang.String pUserId)

Methods inherited from class atg.svc.ui.formhandlers.FrameworkBaseFormHandler

formHandlerInit, getErrorURL, getParameterMap, getParameters, handleChangeTab, handleCloseWindow, handleGetWindowTab, handleHidePanel, handleProcessPanel, handleScrollPanelTabsLeft, handleScrollPanelTabsRight, handleSelectTabbedPanel, handleShowPanel, handleToggleCell, handleTogglePanel, handleTogglePanelContent, handleTogglePanelsToTabs, handleTransform, setErrorURL, setParameterMap, setParameters

Methods inherited from class atg.svc.ui.formhandlers.ServiceFormHandler

handleUncheckedFormException, isLoggingUncheckedException, isRollbackTransactionOnFormError, isTransactionMarkedAsRollback, processException, processException, setLoggingUncheckedException, setRollbackTransactionOnFormError

Methods inherited from class atg.web.formhandlers.ApplicationFormHandler

addParameterToURLString, beforeGet, beforeSet, checkFormError, checkFormRedirect, checkFormSuccess, formHandlerBeforeGet, formHandlerBeforeSet, getDefaultLocale, getRedirectDelayMS, getString, getString, getString, getSuccessURL, getUserLocale, getUserMessagesResourceBundle, handleCancel, isUseRequestLocale, processException, processException, processExceptionAndLog, processExceptionAndLog, redirect, setDefaultLocale, setRedirectDelayMS, setSuccessURL, setUseRequestLocale, setUserMessagesResourceBundle

Methods inherited from class atg.droplet.TransactionalFormHandler

afterSet, commitTransaction, getTransactionDemarcation, getTransactionStatus, isEnsureTransaction, isRollbackTransaction, isRollbackTransactionOnUnhandledException, setEnsureTransaction, setRollbackTransaction, setRollbackTransactionOnUnhandledException, setTransactionDemarcation

Methods inherited from class atg.droplet.GenericFormHandler

addFormException, addUncheckedFormException, createFormSubmissionMessage, getCancelURL, getCheckForValidSession, getFormError, getFormExceptions, getFormName, getMessagePort, getMessageSource, getMessageType, getPropertyExceptions, getSendMessages, getUncheckedFormExceptions, handleFormException, hasUncheckedFormExceptions, isDeferForwardsAndRedirects, isRestorableForm, isUseForwards, isValidSession, redirectOrForward, resetFormExceptions, setCancelURL, setCheckForValidSession, setDeferForwardsAndRedirects, setFormName, setMessagePort, setMessageSource, setMessageType, setRestorableForm, setSendMessages, setUseForwards

Methods inherited from class atg.droplet.EmptyFormHandler

afterGet

Methods inherited from class atg.nucleus.GenericService

addLogListener, createAdminServlet, doStartService, doStopService, getAbsoluteName, getAdminServlet, getAdminServletOutputStreamEncoding, getLoggingForVlogging, getLogListenerCount, getLogListeners, getName, getNameContext, getNucleus, getRoot, getServiceConfiguration, getServiceInfo, isAdminServletUseServletOutputStream, isLoggingDebug, isLoggingError, isLoggingInfo, isLoggingTrace, isLoggingWarning, isRunning, logDebug, logDebug, logDebug, logError, logError, logError, logInfo, logInfo, logInfo, logTrace, logTrace, logTrace, logWarning, logWarning, logWarning, nameContextElementBound, nameContextElementUnbound, removeLogListener, reResolveThis, resolveName, resolveName, resolveName, resolveName, sendLogEvent, setAdminServletOutputStreamEncoding, setAdminServletUseServletOutputStream, setLoggingDebug, setLoggingError, setLoggingInfo, setLoggingTrace, setLoggingWarning, setNucleus, setServiceInfo, startService, stopService

Methods inherited from class atg.nucleus.logging.VariableArgumentApplicationLoggingImpl

vlogDebug, vlogDebug, vlogDebug, vlogDebug, vlogDebugTrace, vlogError, vlogError, vlogError, vlogError, vlogInfo, vlogInfo, vlogInfo, vlogInfo, vlogTrace, vlogTrace, vlogTrace, vlogTrace, vlogWarning, vlogWarning, vlogWarning, vlogWarning

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Field Detail

CLASS_VERSION

public static java.lang.String CLASS_VERSION

Class version string

Constructor Detail

RecentTicketsFormHandler

public RecentTicketsFormHandler()

Method Detail

getTicketingManager

public atg.ticketing.TicketingManager getTicketingManager()

Class version string

setTicketingManager

public void setTicketingManager(atg.ticketing.TicketingManager pTicketingManager)

getProfileService

public FrameworkProfileService getProfileService()

Returns:

mProfileService ProfileService

setProfileService

public void setProfileService(FrameworkProfileService pProfileService)

See Also:

ProfileService

getRecentTickets

public java.util.Collection<atg.svc.repository.beans.RecentTickets> getRecentTickets()

Collection of RecentTickets items. If no RecentTickets set in form data (mRecentTickets is null), uses the recent tickets worked list.

See Also:

FrameworkProfileService.getRecentTicketsWorked()

getRecentTicketId

public java.lang.String getRecentTicketId()

Id of the atg.svc.repositoy.beans.RecentTickets item

setRecentTicketId

public void setRecentTicketId(java.lang.String pRecentTicketId)

Id of the atg.svc.repositoy.beans.RecentTickets item

getTicketId

public java.lang.String getTicketId()

Id of the ticket repository item in the TicketingRepository

setTicketId

public void setTicketId(java.lang.String pTicketId)

Id of the ticket repository item in the TicketingRepository

getType

public java.lang.String getType()

setType

public void setType(java.lang.String pType)

getUserId

public java.lang.String getUserId()

setUserId

public void setUserId(java.lang.String pUserId)

handleAddToRecentTicket

public boolean handleAddToRecentTicket(atg.servlet.DynamoHttpServletRequest pRequest,
                                       atg.servlet.DynamoHttpServletResponse pResponse)
                                throws java.lang.Exception

This method is called when the user performs an action that inserts a record that corresponds to a specified method @ param DynamoHttpServletRequest @ param DynamoHttpServletResponse

Throws:

java.lang.Exception

handleRemoveRecentTicket

public boolean handleRemoveRecentTicket(atg.servlet.DynamoHttpServletRequest pRequest,
                                        atg.servlet.DynamoHttpServletResponse pResponse)
                                 throws java.lang.Exception

This method is called when the user performs an action that deletes a record that corresponds to a specified recentTicketId @ param DynamoHttpServletRequest @ param DynamoHttpServletResponse

Throws:

java.lang.Exception

handleViewRecentTickets

public boolean handleViewRecentTickets(atg.servlet.DynamoHttpServletRequest pRequest,
                                       atg.servlet.DynamoHttpServletResponse pResponse)
                                throws java.lang.Exception

This method is called when the user performs an action for viewing records either for recent Tickets Worker or Viewed @ param DynamoHttpServletRequest @ param DynamoHttpServletResponse

Throws:

java.lang.Exception

getTicketDetails

public atg.svc.ticketing.TicketDetails getTicketDetails(java.lang.String pTicketId)
                                                 throws java.lang.Exception

Throws:

java.lang.Exception